Starbucks

22709 Lougheed Hwy., Maple Ridge
(604) 466-9576

Recent Reviews

Sort by
_yuliaabo

I usually place my orders online, and the last couple of times I’ve had to ask separately for a pup cup for my boss’s dog since it can’t be added online. But today, when I came to pick up my order, the pup cup was already there with it — without me even asking! 🥹 The staff at this Starbucks are always so kind and attentive. It’s truly a pleasure coming here.
Thank you so much! 💛

Emma Paltzat

I ordered online for pick up to get my stars before 11am. Unfortunately, when my drink was ready I noticed it was missing all the strawberry. I showed the barista my order sticker and tried to point out that it looked like it wasn’t followed at all. She rushed back to put cold foam on top before I could explain that I asked for strawberry puree, strawberry cold foam, only a few pumps of strawberry syrup. So for the second time I had to say that the drink was incorrect. At this point another barista took on my drink. I am not usually so picky, but I did pay $9.35 for a drink and felt a bit like a nuisance. I understand they were busy and thankful they fixed the drink without complaint. However, I tend to over think and hope that the barista knows I do appreciate their hard work and I really wasn’t trying to be a difficult customer. I am just really into strawberry matchas lately and I customized according to previous drinks I have had before.

roxy rants

Made my drink wrong, I pointed it out and was told I was incorrect. Paying for a customized drink and getting not that. Won't be back to this location

methcysts

was given chicken instead of vegan pocket. i like this starbucks & usually everything is well. however i received the wrong item even though they are distinguishably different & labelled. i understand mistakes happen, but i don’t want this to happen to anyone else in the future. they offered me a replacement however i felt the need for some compensation i.e refund + replacement. they said they couldn’t do both, yet after a little bit of protest she did it for me. i hope this doesn’t happen to anyone else.. i am glad to see a vegan food option but these mistakes should be avoided. thank you

Irina Aleksandrova

Starbucks, You Can Do Better!

Okay, what’s up with Starbucks’ birthday perk program?! 😅 Not to be greedy, but did you know you have to be a registered app user for at least 3 months to even qualify for a free birthday drink? I’ve had the app for five years and never bothered to claim it—until this year.

I had an amazing, relaxing birthday and thought, why not treat myself to my special birthday coffee? 🎉 Walked into a Starbucks, feeling all excited, only to be denied because there was a mistake in my birthday on my account. The only way to fix it? Calling customer service, which, let’s be real, is not the easiest thing to get through.

Come on, Starbucks, you can do better. A birthday treat shouldn’t feel like a customer service battle. LOL.

Delotas Data Center Cleaning

Got served by the friendliest young lady ever. Very polite and her customer service was spot on. Even though it was busy and under pressure. I have not had a better service anywhere. What a credit Paige.

Atmosphere: 4

Food: 5

Service: 5

Eden

No complaints. Coffee was good.

JJ PORT

Good quality food, drink prepared fast

Atmosphere: 5

Food: 4

Service: 5

Ranjith Wijesekera

The food was good and service was okay.But it is too expensive

Atmosphere: 4

Food: 4

Service: 3

Ram Ram

This location takes a step downhill everytime I go in

Atmosphere: 1

Service: 1

Liya Wang

Was greeted in a friendly matter. Despite the busy location, drinks were still made pretty fast and efficiently.

Atmosphere: 5

Food: 5

Service: 5

Brandyl Hewlett

Made a mobile order, then had a work emergency. Came back an hour later, staff was able to pull up our order from history, and quickly made everything for us. Above and beyond! Highly appreciated :) (9 JULY 2024)

justin bronswyk

I’ll do a mobile order they will say my entire order is done just for it only to be my coffee and I’ll have to wait for 10 minutes waiting for my food

Atmosphere: 1

Food: 3

Service: 1

Jennifer Jasmine Venkataya

Had an issue with a new tumbler that broke and the staff went above and beyond to help replace the exact one because my kids had got it for my birthday.

Service: 5

Skyler Penner

Very unprofessional.

Atmosphere: 2

Food: 4

Service: 1

Loading...