Absolutely unacceptable. On Wednesday, June 4, we ordered two toasted foot-long rotisserie chicken subs and two bags of chips for lunch. Within five minutes of getting home, we opened the sandwiches to find the Italian herb and cheese bread completely soggy and falling apart. It was so bad we couldn’t even eat them — both subs went straight into the garbage.
We paid $31 for what ended up being just two bags of chips. Whether the bread wasn’t thawed properly or something else went wrong, there’s no excuse for serving food in that condition.
To make it worse, I tried calling the store to give them a chance to make it right, but their phone system doesn’t even allow you to speak to someone.
Terrible quality, zero accountability, and a complete waste of money. We won’t be returning.
Raj Sandhu
Very bad customer service. Staff was so rude.
Salman Shaharyar
Ruined their beautiful bbq sauce with stupid alcoholic bourbon bbq sauce…. I
love me
I ordered jerky spiced rice ball, rice is totally undercooked. Tastes like chewing raw rice.
Jason C
Nice ans clean great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Lord Data
Discriminated against a blind woman and shook his head when confronted. I hope he gets what he deserves.
Atmosphere: 1
Food: 1
Service: 1
Jay C
Nice ans clean great service
M
Want to talk about an experience? I'll give you an experience go in there asking about the buy one. Get one free. It's offered through the app so no there's nothing he could do. Just go through the app. The app was glitching was bugged had server issues. Well here's the real problem. Not only did two and a half weeks ago was I in there with my brown Friend, well guess what? When the exact same problem happened with him they just rang it through. They just gave him the buy one get one free. He didn't have to wait for that. He didn't have to do all this and that all he did was get the deal. Now they talked in their language. I don't know what it is. Maybe seek maybe Farsi I don't know what it is but what I do know is is that I get treated differently based off of the way I look. And that's the real issue here. That's why I'm a little upset. It's because I see the difference. I see the difference with my brown buddies there. You'll take care. No problem, no problem. And all of a sudden now it's just me. Oh no go through that. There's nothing I could do. What's up with that man? You just lost the customer for life. Anyone that I talk to I'm going to make sure they steer away from that garbage. That's not right man because if the tables were reversed I treat everyone no matter their nationality no matter their skin complexion the same. I don't just start talking a different language to all my other colleagues thought to speak the same language as me. I don't speak trash behind your back. I do it to your face. If there's a problem, I do it to your face. Thanks for showing me your true colors and thanks for letting me know which business is not to support
Atmosphere: 1
Food: 2
Service: 1
Arshdeep Singh
I love this place! They’re always timely, the staff are very sweet and kind especially jag and they do a great job accommodating to my gluten allergy. Definitely recommend!!
We got two sandwiches, steak and cheese and rotisserie style chicken both were so delicious and fresh! I like subway but this store has the best customer service and the taste is the best. Jay and Sukhman make and pack our sandwiches amazingly! Thank you so much guys, we really enjoyed!
Atmosphere: 5
Food: 5
Service: 5
Nate
For starters, the staff was very slow which is not necessarily horrible. Next i order a turkey sandwich in which they put ham, i ask them to replace the ham by turkey like i ordered. The lady proceeded to show me the difference between the turkey and the ham, showing me the turkey was on my right and the ham was on my left, which is the one i saw her take the meat from. When i pointed it out to her, she completely ignored it and asked very rudely what else i wanted, at which point i thought i might be wrong. That is until i get in my car and taste it to make sure. It is ham. I go back in to ask them to just replace the meat to which they showed me again side by side a piece of ham and a piece of turkey next to the meat in the sandwich; it confirmed that it was ham. Nevertheless they were still refusing to replace the meat and fix their mistake.
Atmosphere: 1
Food: 1
Service: 1
Salim Sajwani
expensive no deals so far
Dietary restrictions: no they mean
Atmosphere: 3
Food: 3
Service: 3
Zoey Purcell
Ben was very friendly and fast. His little attention to small details such as sauce and veggies was wonderful.
Absolutely unacceptable. On Wednesday, June 4, we ordered two toasted foot-long rotisserie chicken subs and two bags of chips for lunch. Within five minutes of getting home, we opened the sandwiches to find the Italian herb and cheese bread completely soggy and falling apart. It was so bad we couldn’t even eat them — both subs went straight into the garbage.
We paid $31 for what ended up being just two bags of chips. Whether the bread wasn’t thawed properly or something else went wrong, there’s no excuse for serving food in that condition.
To make it worse, I tried calling the store to give them a chance to make it right, but their phone system doesn’t even allow you to speak to someone.
Terrible quality, zero accountability, and a complete waste of money. We won’t be returning.
Very bad customer service. Staff was so rude.
Ruined their beautiful bbq sauce with stupid alcoholic bourbon bbq sauce…. I
I ordered jerky spiced rice ball, rice is totally undercooked. Tastes like chewing raw rice.
Nice ans clean great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Discriminated against a blind woman and shook his head when confronted. I hope he gets what he deserves.
Atmosphere: 1
Food: 1
Service: 1
Nice ans clean great service
Want to talk about an experience? I'll give you an experience go in there asking about the buy one. Get one free. It's offered through the app so no there's nothing he could do. Just go through the app. The app was glitching was bugged had server issues. Well here's the real problem. Not only did two and a half weeks ago was I in there with my brown Friend, well guess what? When the exact same problem happened with him they just rang it through. They just gave him the buy one get one free. He didn't have to wait for that. He didn't have to do all this and that all he did was get the deal. Now they talked in their language. I don't know what it is. Maybe seek maybe Farsi I don't know what it is but what I do know is is that I get treated differently based off of the way I look. And that's the real issue here. That's why I'm a little upset. It's because I see the difference. I see the difference with my brown buddies there. You'll take care. No problem, no problem. And all of a sudden now it's just me. Oh no go through that. There's nothing I could do. What's up with that man? You just lost the customer for life. Anyone that I talk to I'm going to make sure they steer away from that garbage. That's not right man because if the tables were reversed I treat everyone no matter their nationality no matter their skin complexion the same. I don't just start talking a different language to all my other colleagues thought to speak the same language as me. I don't speak trash behind your back. I do it to your face. If there's a problem, I do it to your face. Thanks for showing me your true colors and thanks for letting me know which business is not to support
Atmosphere: 1
Food: 2
Service: 1
I love this place! They’re always timely, the staff are very sweet and kind especially jag and they do a great job accommodating to my gluten allergy. Definitely recommend!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southwest Steak & Avocado
Jag was very nice. He made an excellent sandwich.
Restaurantji Recommends
We got two sandwiches, steak and cheese and rotisserie style chicken both were so delicious and fresh! I like subway but this store has the best customer service and the taste is the best. Jay and Sukhman make and pack our sandwiches amazingly! Thank you so much guys, we really enjoyed!
Atmosphere: 5
Food: 5
Service: 5
For starters, the staff was very slow which is not necessarily horrible. Next i order a turkey sandwich in which they put ham, i ask them to replace the ham by turkey like i ordered. The lady proceeded to show me the difference between the turkey and the ham, showing me the turkey was on my right and the ham was on my left, which is the one i saw her take the meat from. When i pointed it out to her, she completely ignored it and asked very rudely what else i wanted, at which point i thought i might be wrong. That is until i get in my car and taste it to make sure. It is ham. I go back in to ask them to just replace the meat to which they showed me again side by side a piece of ham and a piece of turkey next to the meat in the sandwich; it confirmed that it was ham. Nevertheless they were still refusing to replace the meat and fix their mistake.
Atmosphere: 1
Food: 1
Service: 1
expensive no deals so far
Dietary restrictions: no they mean
Atmosphere: 3
Food: 3
Service: 3
Ben was very friendly and fast. His little attention to small details such as sauce and veggies was wonderful.
Is a ok place with ok food
Atmosphere: 4
Food: 4
Service: 4
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