A&W Canada

5800 Turner Rd #701, Nanaimo
(250) 756-4076

Recent Reviews

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Rob S

Cold fries and gravy after waiting for a strawberry icer.

Atmosphere: 1

Food: 1

Service: 1

Gary Servant

Dined in waited for 15 minutes for food. Service was ok, staff could have been more friendly. Fries overcooked and seating area was a mess.

Atmosphere: 1

Food: 1

Service: 1

BJ Gillett

Burnt sausage patty on breakfast sandwich...order sign said order completed when it wasn't complete for another eight minutes.
Tables dirty despite restaurant not being busy.Garbage piled up.
Not a well run franchise.

Atmosphere: 3

Food: 2

Service: 2

Kevin Gillett

We like A&W in general, but we found this one to be less clean than most, and my wife's sausage on her sausage and egger was overdone, as was the guy next to us' toast.

Atmosphere: 3

Food: 3

Service: 3

Peter Hall

Burger was nothing like the picture. It was supposed to come with slices of tomato and cheese, but there were only onion rings and pickles.
The burgers themselves were quite tasty but overall the product was disappointing

Atmosphere: 3

Food: 2

Service: 4

A A

No gloves

Grant Marshall

All good except didn’t have glass cups for eat in and table was sticky. One teen burger paddy was in pieces, kept falling out of bun, but tasted ok.

Atmosphere: 5

Food: 4

Service: 4

Bart Coleman

Food was hot but overcooked service was slow i was asked to park in the way of trafic to wait for my food from the drive through was not a great vist

Atmosphere: 2

Food: 2

Service: 2

Ken Picketts

Our meal was ok. The one thing that is rather disturbing is we watched them putting our burgers together in the back without food safe gloves on. They were doing it all bare handed which in this day an age is not widely acceptable especially after the world event known as the pandemic (covid).

Atmosphere: 4

Food: 4

Service: 3

MJ

Ordered chubby burger. Which was on the dry side

Atmosphere: 3

Food: 1

Service: 3

Jason Kim

The guy taking my order had one of the worst odor I’ve smelled in a while. As soon as he open the drive through window I felt it right away.
He handed me a chocolate milk bottle and that bottle smelled the same. Threw away that bottle unopened.
Terrible hygiene, imagine the food.

Atmosphere: 1

Food: 2

Service: 1

Shibe Memes

THERE NEEDS TO BE MORE STAFF OVER NIGHT!! went there on July 23 at about 1am and there was one person working the entire restaurant. We ordered 2 chicken burgers and 2 drinks but instead we got a chicken burger and poutine. We went through again and he corrected this mistake. I don’t blame him I blame the people who put him in charge over night. But the burger and fries where very good

Liam Ellis

Their mixing machine was down so I could not get rootbeer shakes and it took forever to wait through the drive through

Morgan Morrison

I’ve gone to this location before and they usually are amazing but today I orders and I received stale onion rings as if they’d been sitting there all day not impressed

Food: 2

Service: 5

Jerry Exposito

Hot food !! Loved the onion rings !! Far better than other locations. The girl at the drive thru was very polite.
Will return back soon

Atmosphere: 4

Food: 5

Service: 4

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