2024-01-12 11:57 Find Photo Remind Myself never ever A&W again for moldy burger.
Atmosphere: 2
Food: 1
Service: 2
Erika-Marie Peterson
Awful experience today November 1st. Husband ordered a meal and the bun was mouldy. They initially laughed then offered him a free meal but we opted to get our money back.... Check your food people
Jennifer Bee
Quick lunch as we we’re heading through town. Fresh and friendly.
Atmosphere: 5
Food: 5
Service: 5
Joquim
Food is always served hot and fresh at this location,friendly staff and it’s my favourite place to eat at this mall
Atmosphere: 5
Food: 5
Service: 5
BeefBin
Ordered chicken burger combo, took a bite and tasted mold on my tongue. Sure enough there was a big spot of mold on my moldy chicken burger. I always came to this location as to avoid the others with sanitary issues, however it seems this location is not as it used to be and has also suffered the plague of cheap foreign workers ruining good businesses. I will never be back.
Edit: looks like there have been a lot of 5 star reviews within a week from people from the same foreign country. Seems manipulated to me
sandeep garg
Amazing experience at woodgrove Nanaimo! Mr Leo, was polite and helpful. I really appreciated the friendly atmosphere and attention to detail. Will definitely be back!
Saxena Dayal
So far the best onion rings I’ve tried!
Fahad Maohammed
Very good place
Patti B.
Best teen burgers & onion rings in town! Beats the other A & W franchise hands down.
Quick service, staff was very friendly. I was helped by Leo who was very efficient
Atmosphere: 5
Food: 5
Service: 5
Edwina Caparelli
Just got some fries on this busy Christmas shopping Sunday. I got to say whoever cooked them today made them perfect. No need for ketchup nothing it was perfect absolutely perfect
Food: 5
Inge Nakagawa
We have been coming to this location for a long time. It used to be a hit and miss for quality of food and service. The last 6 or more visits have resulted in very friendly service and the food has improved considerably. No more soggy onion rings, they are nice and crispy and evenly coated. Burgers have evolved from sloppy to very tasty and put together well. Service is very good and friendly. Not sure what has changed over the last few months but keep it up!
Atmosphere: 3
Food: 5
Service: 5
Christine Yuen
We had teenburger and small root beer. Went to eat and bun was mouldy. How disgusting. Makes you wonder how old the food is. They gave us fresh buns but our appetite was gone. I was so mad I asked for refund. The staff was great just i won't eat at that AW again
2024-01-12 11:57 Find Photo Remind Myself never ever A&W again for moldy burger.
Atmosphere: 2
Food: 1
Service: 2
Awful experience today November 1st. Husband ordered a meal and the bun was mouldy. They initially laughed then offered him a free meal but we opted to get our money back.... Check your food people
Quick lunch as we we’re heading through town. Fresh and friendly.
Atmosphere: 5
Food: 5
Service: 5
Food is always served hot and fresh at this location,friendly staff and it’s my favourite place to eat at this mall
Atmosphere: 5
Food: 5
Service: 5
Ordered chicken burger combo, took a bite and tasted mold on my tongue. Sure enough there was a big spot of mold on my moldy chicken burger. I always came to this location as to avoid the others with sanitary issues, however it seems this location is not as it used to be and has also suffered the plague of cheap foreign workers ruining good businesses.
I will never be back.
Edit: looks like there have been a lot of 5 star reviews within a week from people from the same foreign country.
Seems manipulated to me
Amazing experience at woodgrove Nanaimo! Mr Leo, was polite and helpful. I really appreciated the friendly atmosphere and attention to detail. Will definitely be back!
So far the best onion rings I’ve tried!
Very good place
Best teen burgers & onion rings in town! Beats the other A & W franchise hands down.
Atmosphere: 4
Food: 5
Service: 5
5 stars
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick service, staff was very friendly. I was helped by Leo who was very efficient
Atmosphere: 5
Food: 5
Service: 5
Just got some fries on this busy Christmas shopping Sunday. I got to say whoever cooked them today made them perfect. No need for ketchup nothing it was perfect absolutely perfect
Food: 5
We have been coming to this location for a long time. It used to be a hit and miss for quality of food and service. The last 6 or more visits have resulted in very friendly service and the food has improved considerably. No more soggy onion rings, they are nice and crispy and evenly coated. Burgers have evolved from sloppy to very tasty and put together well. Service is very good and friendly. Not sure what has changed over the last few months but keep it up!
Atmosphere: 3
Food: 5
Service: 5
We had teenburger and small root beer. Went to eat and bun was mouldy. How disgusting. Makes you wonder how old the food is. They gave us fresh buns but our appetite was gone. I was so mad I asked for refund. The staff was great just i won't eat at that AW again
Atmosphere: 1
Food: 1
Service: 2
Delicious breakfast.
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