there is these two girls i come to see every Wednesday , i order a açai avalanche. they have acceptional customer service and always leave me with a smile on my face for the rest of the day.
Atmosphere: 5
Food: 5
Service: 5
Kathy Lucas
Got a gift card for Christmas, all to find out a worker spent most of my gift card the day after it was bought. Head office won't do anything and neither will the store. So very disappointing
richard milne
Top stars today. Was there around 4ish and the staff were great.
Atmosphere: 5
Food: 5
Service: 5
Tianna Moreton
I went to get a smoothie and when I went up to the counter it looked like 1 girl was doing inventory. That's totally fine! However a young girl beside her was on her phone swiping and I stood there for a good 3-4 minutes before I even got a hello. The smoothie wasn't even blended good and I'm not going there anymore. Terrible customer service
Atmosphere: 1
Service: 1
alison kuenzig
No longer can make the drink for me that they have been making me for years.... apparently they just don't make it....
Atmosphere: 1
Food: 1
Service: 1
p sims
Extremely poor service. The girl didn't even acknowledge there were customers standing waiting, however, had no issues looking right us and ignoring us. When asked if they were open she said, in 3 mins... really, 3 mins you have 4 customers and can't be bothered? We all left, because we can't be bothered to purchase your product then.
Service: 1
Graeme Henderson
Slightly inconvenient location if you don’t want to go into the mall, but a must for any shopper inside the mall, and the smoothies are delicious!
Will Villa
Expensive beverage that, although did not taste too bad, gave me a severe sore throat for the rest of my entire day and night likely due to the acidity of the ingredients of the drink. Maybe it's less of a location-specific issue and rather just a recipe issue, but either way, I am dissatisfied to pay for a sore throat.
Rude employee who just casually sits there on her phone and had a terrible attitude. Needs a staff overhaul, the customer service both times I’ve been has been a 0/10.
Shannon Doidge
The juice is great...the employees are not too friendly
Steve Rossner
My Wife received a juice that tasted terrible. Instead of an apology and a replacement offered, the clerk shrugged and asked if she wanted to buy a different one. Poor customer service
Bia Mac
Absolutely appalled and shocked with the service I just received. I went in at 4:45 to order a snack size smoothie. Before I was even able to make an order lady with pink hair didn’t even bother to look at me but went into the back throwing her hands in the air saying she’s done with it and won’t do another one. As someone who works in customer service I understand how it is to be working alone. But it could have been handled completely different if she said everythint was cleaned already and she couldn’t take anymore. But instead I was given the biggest stink eye and worst customer service I think I have ever experienced. I will not be going back when she is serving that is for sure. Absolutely terrible. Too bad too as I would have given her a nice tip for making me a delicious smoothie after my long (short staffed aswell) day of work.
there is these two girls i come to see every Wednesday , i order a açai avalanche. they have acceptional customer service and always leave me with a smile on my face for the rest of the day.
Atmosphere: 5
Food: 5
Service: 5
Got a gift card for Christmas, all to find out a worker spent most of my gift card the day after it was bought. Head office won't do anything and neither will the store. So very disappointing
Top stars today. Was there around 4ish and the staff were great.
Atmosphere: 5
Food: 5
Service: 5
I went to get a smoothie and when I went up to the counter it looked like 1 girl was doing inventory. That's totally fine! However a young girl beside her was on her phone swiping and I stood there for a good 3-4 minutes before I even got a hello. The smoothie wasn't even blended good and I'm not going there anymore. Terrible customer service
Atmosphere: 1
Service: 1
No longer can make the drink for me that they have been making me for years.... apparently they just don't make it....
Atmosphere: 1
Food: 1
Service: 1
Extremely poor service. The girl didn't even acknowledge there were customers standing waiting, however, had no issues looking right us and ignoring us. When asked if they were open she said, in 3 mins... really, 3 mins you have 4 customers and can't be bothered? We all left, because we can't be bothered to purchase your product then.
Service: 1
Slightly inconvenient location if you don’t want to go into the mall, but a must for any shopper inside the mall, and the smoothies are delicious!
Expensive beverage that, although did not taste too bad, gave me a severe sore throat for the rest of my entire day and night likely due to the acidity of the ingredients of the drink. Maybe it's less of a location-specific issue and rather just a recipe issue, but either way, I am dissatisfied to pay for a sore throat.
Orangsicle was aight
Did not visit here
Restaurantji Recommends
Staff is not friendly.
Rude employee who just casually sits there on her phone and had a terrible attitude. Needs a staff overhaul, the customer service both times I’ve been has been a 0/10.
The juice is great...the employees are not too friendly
My Wife received a juice that tasted terrible. Instead of an apology and a replacement offered, the clerk shrugged and asked if she wanted to buy a different one. Poor customer service
Absolutely appalled and shocked with the service I just received. I went in at 4:45 to order a snack size smoothie. Before I was even able to make an order lady with pink hair didn’t even bother to look at me but went into the back throwing her hands in the air saying she’s done with it and won’t do another one. As someone who works in customer service I understand how it is to be working alone. But it could have been handled completely different if she said everythint was cleaned already and she couldn’t take anymore. But instead I was given the biggest stink eye and worst customer service I think I have ever experienced. I will not be going back when she is serving that is for sure. Absolutely terrible. Too bad too as I would have given her a nice tip for making me a delicious smoothie after my long (short staffed aswell) day of work.
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