Cactus Club Cafe
5800 Turner Rd, Nanaimo
(250) 729-0011
Recent Reviews
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Great attention to detail, they made sure that there was no dairy in my meal and informed me that the chicken burger bun had butter in the bread as well as brushing the chicken burger with butter. Thank you! Food was superb!
Atmosphere: 5
Food: 5
Service: 5
Super🥰
Atmosphere: 5
Food: 5
Service: 5
Went for valentines dinner and ordered steak. My girlfriend’s steak was ordered medium rare and came so extremely rare it could almost still be mooing. She tried to eat about 1/4 of it an it was so extremely chewy it wasn’t edible for her. We waited for the waitress to let her know she couldn’t eat the steak which she apologized and then gave us the bill. No cut to the bill or offered to fix it. We left pretty disappointed being that we drove an hour to go here.
Atmosphere: 4
Food: 1
Service: 1
Really excellent service!
Our server Dani was genuinely very warm, caring and friendly. The manager Sean was really great too. Rachel at the hostess podium was very nice as well. It was a very good experience thanks to these three awesome staff members.
We will be back for sure and we will try to be seated in Dani's section for our future reservations. Thank you Dani!
Atmosphere: 5
Food: 5
Service: 5
Loves the chicken chitpole tacos and parmesan chicken Did not like the chicken teriyaki rice bowl (a smell of fish sauce was coming which i didn't like)Otherwise everything was amazing love going to cactus
Food: 5
Food was delicious and service was great.
Atmosphere: 4
Food: 4
Service: 4
We visited as a business group of 16, and unfortunately the experience was disappointing. When we arrived, the staff seemed unaware of our reservation, and we had to contact our colleagues ourselves to sort it out. One of our friends starters were never served, and by the time we realized, it was already too late as everyone had begun their mains. In the end, my dessert was also missed, and we had to leave without receiving them — yet we were still charged.
Overall, the service felt inattentive, and the lack of coordination made the experience far below expectations.
Atmosphere: 4
Food: 3
Service: 2
Some of your take out containers are very difficult to open it's kinda ridiculous lol
Food: 5
Overpriced but consistent. Was disappointed that they didn't have any non alcoholic wine options.
Atmosphere: 3
Food: 3
Service: 3
Great food, great service. We will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Highly recommend cactus club. Service is Excellent, food great. Good efficient patio. Love the lights at Christmas! Staff seated me quickly and where I wanted even though it was packed.
Atmosphere: 4
Food: 4
Service: 5
Consistently very good service, and food. I dîne with some very discerning friends who are hard to impress, and we all agree the staff and management are quite competent, and the product is very enjoyable..
Atmosphere: 4
Food: 5
Service: 5
Pricey but excellent
Atmosphere: 5
Food: 5
Service: 5
Always stellar food, service and timeline.
Atmosphere: 5
Food: 5
Service: 5
Dani was an excellent server! We appreciate the care and diligence to our food allergies.
Atmosphere: 5
Food: 5
Service: 5
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