Coyote’s coffee

Nice to be able to get independent, locally roasted coffee before a ferry trip. Much preferred over the big corporate options. I grabbed a great tasting Americano before boarding the boat. Great taste 👍

Staff with shitty energy

Atmosphere: 1

Food: 2

Service: 1

The staff at the Duke Point Ferry terminal kiosk are amazing. Kind, friendly and service is exceptional.

Atmosphere: 5

Food: 5

Service: 5

Really good coffee, been here multiple times! The register person with glasses was really kind and nice. 3 stars because one of the others baristas made a snarky comment about an iced capp with white chocolate that I ordered. I understand annoying customer service experiences, I supervise a coffee shop, in an airport, in the states LOL ive had the craziest requests and encounters. But keep the comments off the floor or ATLEAST out of earshot, it makes the customers like myself who tried to be easy and kind, really uncomfortable. :/

I understand having bad days at work. And if what i heard was out of context, ill fix my review but I know from one barista to another, what I heard with the tone used.

Atmosphere: 3

Food: 4

Service: 3

Disappointing Soft Serve Experience
I wouldn’t recommend getting soft serve from Coyote’s Coffee Concession Stand at Duke Point. The ice cream was watery and icy, more like ice milk crystals than proper soft serve. The chocolate wasn’t the creamy milk chocolate you might expect either, it was more like a dark chocolate syrup that was integrated somehow. Overall the twist didn’t pair well. The chocolate side started melting almost instantly, even though it was only about 20°C and overcast. They didn’t provide enough napkins, and I ended up having to toss most of it to avoid making a mess of my clothes. For the price, it really wasn’t worth it.

Atmosphere: 3

Food: 1

Service: 3

Had a very disappointing experience at the Duke Point terminal Coyote Coffee. I was looking for a tea based iced drink and asked for an iced london fog. The manager said “we don’t do that”. They had a hot London fog on their menu and I offered to walk her through how to make one to which she said “oh I know how to make it, we just don’t do it.” It was just a rude and bizarre interaction especially since they have London Fog and other iced drinks. It just simply said “ok” and walked away. Instead of making a potential customer happy, she chose disappointment. What a terrible business practice.

Atmosphere: 1

Food: 1

Service: 1

Avoid the breakfast burrito, grainy powdered eggs.
2 stars as the coffee wasn’t instant.

Iced cappuccino was the best I've ever had! Perfect blend of espresso and sweetness!

Atmosphere: 3

Food: 5

Service: 5

Coyote’s Coffee Rotisserie – Nanaimo Port

As we waited for the barge, we stumbled upon this little gem right at the Nanaimo port—Coyote’s Coffee Rotisserie. We ordered an iced cappuccino, beautifully topped with whipped cream and a touch of chocolate along the inside of the cup. It was absolutely delicious—a real treat on a summer day by the water.

What stood out even more was the incredible service. One friendly lady was running the entire operation solo, serving a steady flow of customers with a smile and grace under pressure. She’s doing a fantastic job, and we’re genuinely grateful for her hard work and kind spirit.

It’s places like this that make travel memorable—not just the drinks, but the people behind the counter. If you’re catching a ferry or just passing through the port, make sure to stop by. You’ll be glad you did.

Atmosphere: 3

Food: 5

Service: 5

I was VERY impressed with the velvety milk the barista made. I always get a latte and wished I had known he was so skilled! I would have had a cappa.

Atmosphere: 5

Service: 5

Eva & Cody great customer service. They went above and beyond tossed experience more while waiting for delayed ferry. Thank you so much

Atmosphere: 5

Food: 5

Service: 4

good coffee!

Atmosphere: 5

Food: 5

Service: 5

Ordered a over priced Hot Dog that was cold, poor young guy at the counter was genuinely apologetic. Get your staff the proper equipment to serve a decent product!

Atmosphere: 1

Food: 1

Service: 3

Staff need to be trained to use the espresso machine. Dumped the puck and did not clean the portafilter and did not tamper before making new espresso. Staff also showed attitude, with huffs and sighs as I ordered and no attentiveness to customers.

Atmosphere: 2

Food: 1

Service: 1

The absolute, most miserable 2 young women I have ever seen in a customer service setting.. closed 20 minutes before the 5:30 time posted, all while there was another 15 people in the line up, waiting for the late ferry.. not even an explanation, just silently closes the gate infront of everyone. Also couldn't even muster up enough service to call out the coffee they silently place out for customers. I would be seriously imbarassed if these 2 worked for my business... atrocious...

Food: 3

Service: 1