We usually buy the pakoras from Costco but recently they are very doughy. Too bad they used to be much better
eleanor lamb
Best restaurant in the whole entire world, love everything here any everyone!
Brooke Turner
Delicious! Your missing out if you haven’t tried this place
Fred Anderson
You can't get better Indian food in Nanaimo. The food is fresh, prepared when you order, and served hot. You can also order three different levels of spice hotness. Service is prompt without being over - bearing. The lavish decor on the inside is not predicted by the plain exterior. Highly recommended for couples or large groups. Do not expect fast-food speed from when you order until the time your meal is served.****Update January 2024We won’t eat there anymore, or get take out, because their prices have sky/rocketed and they must have a new cook who is much less talented.
Kathy Churchill
Very good wine and beer we had the paneer and the lamb dishes with garlic naan bread. It all was delicious best garlic naan ever. We will be back thank
Atmosphere: 5
Food: 4
Service: 4
Anne Appleton (Rev.)
Simply the best naan bread!! And two types of butter chicken!!!!❤️
If theres anywhere as authentic, flavourful and delicious that you need to try its these guys. The food has always been prepared professionally without exception, the emphasis is on consistent, quality and perfection. The business has stood the test of time and I am grateful that they haven't conformed to the fast paced compromised charlatans of today.
Atmosphere: 5
Food: 5
Service: 5
Mat Melanson
I honestly liked their food, but found an actual steel wire IN MY FOOD. I had it in my mouth and spit it out to discover metal wire...I took it to the restaurant and showed them the metal and they were skeptical. After much deliberation they sort of agreed that could/may have happened. However, they offered me nothing..no refund, no replacement food, no apology. Terrible shame cuz I would have come back too.
They should stick at selling their packaged food to costco. Cause customer service was just awful. A Lot of things are wrong here like wrong prices on their website and just not acknowledging the complaints. Truly tragic owner/manager was extremely rude and not helpful. Will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Tanaz Patel
Worst customer service ever. I never had to write a bad review for any restaurant before. The first time I ordered I got overcharged and was given the items I didn’t even wanted and got charged for that as well, so I was like ok may be it was an accident. Second time bf ordered and he got overcharged. This time I took the item and went back to ask for a refund. They were totally mad about it and was really rude. They didn’t wanted to refund me. After a long argument the lady decides to take away the food and see if I opened it or not so that they can still use it.She also mentioned that prices online are all wrong, I should had checked the menu that’s in store, but order for pickup on phone. I got my refund but was a long argument and hustle. Definitely will never order from them or recommend any one to order from there. Not worth it. I am so sad :(
Atmosphere: 1
Food: 1
Service: 1
Universoul Strength
Gate Way To India has some of the best food in Nanaimo; the restaurant is by far one of the cleanest well cared for places.The servers are allways kind, calm, and very quiet. It’s a great place to just enjoy the food and the company you are with.Thank you for allways hosting such a beautiful setting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pakora, Lamb Curry and Chicken Korma and Naan, Original Naan
Sarah Yaremcio
Honestly the best butter chicken and garlic naan ive ever had! Absolutely delicious, I can't do spicy food and they definitely nailed the no spice! The food 5/5 but the service isn't great... We only order for take out because if you eat in, your portions almost half in size!! Same price but you get WAY less if you dine in. Great prices and they usually are pretty quick with getting the food ready. But as other reviewers have mentioned.. the lady at the front counter (owner?) is lacking in customer service skills for sure. Not very welcoming. Also sucks that they open at 4 :( would love to have butter chicken at lunch time as well! But overall very tasty butter chicken, would recommend!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Garlic Naan, Butter Chicken
Tia Gibson
Been here multiple times and it has always been so delicious! Very quick and efficient service as well. Will definitely be back.
We usually buy the pakoras from Costco but recently they are very doughy. Too bad they used to be much better
Best restaurant in the whole entire world, love everything here any everyone!
Delicious! Your missing out if you haven’t tried this place
You can't get better Indian food in Nanaimo. The food is fresh, prepared when you order, and served hot. You can also order three different levels of spice hotness. Service is prompt without being over - bearing. The lavish decor on the inside is not predicted by the plain exterior. Highly recommended for couples or large groups. Do not expect fast-food speed from when you order until the time your meal is served.****Update January 2024We won’t eat there anymore, or get take out, because their prices have sky/rocketed and they must have a new cook who is much less talented.
Very good wine and beer we had the paneer and the lamb dishes with garlic naan bread. It all was delicious best garlic naan ever. We will be back thank
Atmosphere: 5
Food: 4
Service: 4
Simply the best naan bread!! And two types of butter chicken!!!!❤️
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Vegetable Biryani, Garlic Naan
If theres anywhere as authentic, flavourful and delicious that you need to try its these guys. The food has always been prepared professionally without exception, the emphasis is on consistent, quality and perfection. The business has stood the test of time and I am grateful that they haven't conformed to the fast paced compromised charlatans of today.
Atmosphere: 5
Food: 5
Service: 5
I honestly liked their food, but found an actual steel wire IN MY FOOD. I had it in my mouth and spit it out to discover metal wire...I took it to the restaurant and showed them the metal and they were skeptical. After much deliberation they sort of agreed that could/may have happened. However, they offered me nothing..no refund, no replacement food, no apology. Terrible shame cuz I would have come back too.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Vindaloo, Pakoras, Garlic Naan, Butter Chicken
The food was awesome. A quiet place which was perfect for our group of 8.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Aloo Gobi, Vegetable Biryani, Butter Chicken
Try the red butter chicken, it's amazing!!❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They should stick at selling their packaged food to costco. Cause customer service was just awful. A Lot of things are wrong here like wrong prices on their website and just not acknowledging the complaints. Truly tragic owner/manager was extremely rude and not helpful. Will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever. I never had to write a bad review for any restaurant before. The first time I ordered I got overcharged and was given the items I didn’t even wanted and got charged for that as well, so I was like ok may be it was an accident. Second time bf ordered and he got overcharged. This time I took the item and went back to ask for a refund. They were totally mad about it and was really rude. They didn’t wanted to refund me. After a long argument the lady decides to take away the food and see if I opened it or not so that they can still use it.She also mentioned that prices online are all wrong, I should had checked the menu that’s in store, but order for pickup on phone. I got my refund but was a long argument and hustle. Definitely will never order from them or recommend any one to order from there. Not worth it. I am so sad :(
Atmosphere: 1
Food: 1
Service: 1
Gate Way To India has some of the best food in Nanaimo; the restaurant is by far one of the cleanest well cared for places.The servers are allways kind, calm, and very quiet. It’s a great place to just enjoy the food and the company you are with.Thank you for allways hosting such a beautiful setting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pakora, Lamb Curry and Chicken Korma and Naan, Original Naan
Honestly the best butter chicken and garlic naan ive ever had! Absolutely delicious, I can't do spicy food and they definitely nailed the no spice! The food 5/5 but the service isn't great... We only order for take out because if you eat in, your portions almost half in size!! Same price but you get WAY less if you dine in. Great prices and they usually are pretty quick with getting the food ready. But as other reviewers have mentioned.. the lady at the front counter (owner?) is lacking in customer service skills for sure. Not very welcoming. Also sucks that they open at 4 :( would love to have butter chicken at lunch time as well! But overall very tasty butter chicken, would recommend!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Garlic Naan, Butter Chicken
Been here multiple times and it has always been so delicious! Very quick and efficient service as well. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Naan