Horrible food , not fresh , chicken was harder than wood chips , flavourless noodles , soggy beef and soggy sweet and sour pork . Young gentleman serving was very polite and respectful but I feel bad for the staff serving this type of food to people. Never again
Atmosphere: 1
Food: 1
Service: 5
Ella
food was ok, there are definitely better chinese food places in Nanaimo. But i guess it was what I would expect for the price. (mind you, it wasnt very cheap but the food isnt great) Anyways, I have ordered the 3 item combo. The worker loaded the plate with lo mein and left very little room for the rest of the side dishes. It was also very unpleasant to see that the staff tried to cover the left over space and tried to make the illusion that they were giving me an appropriate amount of food. Especially the sweet and sour pork and the fried fish, it almost looked like she was too scared to offer some more. When i asked, she gave me a teenie little piece so i wasnt going to argue with her. Overall, the experience was okay, food was displayed very clearly and the workers were also quite emotionless but not rude. It was ok, i wish it could be better though compared to other chinese restaurants that offered a more authentic taste.
Food: 3
Service: 1
BYR CENTRAL
Food tasted good, very kind people who serving you, and very fast service
Atmosphere: 5
Food: 5
Service: 5
Glen Greenwood
Went at lunch time, few few items actually prepared. Staff overloaded plate with starch items and then very cheap with the meat items. One tiny scoop and that was it. Had to ask for more meat and she added one tiny piece. This place has gone downhill and cheap now. Not worth the price anymore
SOCHUM DBMUN2024
I would rate this place a 0 star if I could. The food was cold and greasy, I FOUND A HAIR IN MY FOOD!!! Can you imagine how gross it was?!?! I saw the worker (a short middle aged woman) there wiping the counter with a dirty cloth! How disgusting!! NEVER EAT HERE!!! Literally grossed me out so much. Everywhere else in the food court is better than this place. Not mentioning how ridiculous the portion and price was. $20 for 5 PIECES OF CHICKEN AND 3 PIECES OF FISH??? DO NOT WASTE YOUR TIME AND MONEY AND ACTUALLY EAT AT AN AUTHENTIC CHINESE RESTAURANT!!!
Atmosphere: 1
Food: 1
Service: 1
Alexandre Perre
Food tasted good, very kind people who serving you, and very fast service
Atmosphere: 5
Food: 5
Service: 5
Daisy Lucas
Delicious food, hot and fresh! Always served with a smile too! My favourite place to eat lunch while I’m working at the mall.
Food: 5
Service: 5
Nixley Vinyl
Awesome food everything was super fresh. Staff was very nice. Will absolutely be back. Thank you ! We shared a 3 choice and it was plenty for 2 ppl
Atmosphere: 5
Food: 5
Service: 5
Briana R
Food tastes old. Went at lunch.
Bill Li
The service person is very friendly and the food is good too!
Food is fresh cook and hot! a good chinese food at woodgrove food court in nanaimo.love the honey garlic chicken,noodles and vegetable.and the counter attendant are friendly too..
Atmosphere: 5
Food: 5
Service: 5
Anne Ballebas
Front people were friendly. Although there were line up during lunch time but the greetings were warm and food was great. I love the honey garlic chicken and noodles. Thank you Manchu wok, will visit again soon. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Shaun Sussbauer
Was very surprised to taste how bad the food was, I don’t know how you mess up traditional Chinese cuisine but this place has. The food is cold, most dishes were unavailable, the staff didn’t even greet or thank me but have the audacity to ask for a tip. This restaurant needs to be removed and replaced by a better, more efficient and caring Chinese restaurant. Not to mention, this food made me feel unwell only an hour or 2 after eating it.
Atmosphere: 1
Food: 1
Service: 2
Susan Bazille
I cannot give even one star for the food rating! My husband became very ill about 8 hours after eating the 3 piece combo yesterday-deep fried chicken, noodles and vegetables. He said the food tray they served from was nearly empty and the food was barely lukewarm. This is the only food he ate yesterday which is suspect. I have reported this incident to health authorities.
Atmosphere: 3
Service: 3
DM
Amazing food and very friendly. However, their salt and pepper fish is always way over peppered to the point it is almost inedible. Definitely avoid "salt and peper" anything and go for their other options!
Horrible food , not fresh , chicken was harder than wood chips , flavourless noodles , soggy beef and soggy sweet and sour pork .
Young gentleman serving was very polite and respectful but I feel bad for the staff serving this type of food to people. Never again
Atmosphere: 1
Food: 1
Service: 5
food was ok, there are definitely better chinese food places in Nanaimo. But i guess it was what I would expect for the price. (mind you, it wasnt very cheap but the food isnt great) Anyways, I have ordered the 3 item combo. The worker loaded the plate with lo mein and left very little room for the rest of the side dishes. It was also very unpleasant to see that the staff tried to cover the left over space and tried to make the illusion that they were giving me an appropriate amount of food. Especially the sweet and sour pork and the fried fish, it almost looked like she was too scared to offer some more. When i asked, she gave me a teenie little piece so i wasnt going to argue with her. Overall, the experience was okay, food was displayed very clearly and the workers were also quite emotionless but not rude. It was ok, i wish it could be better though compared to other chinese restaurants that offered a more authentic taste.
Food: 3
Service: 1
Food tasted good, very kind people who serving you, and very fast service
Atmosphere: 5
Food: 5
Service: 5
Went at lunch time, few few items actually prepared. Staff overloaded plate with starch items and then very cheap with the meat items. One tiny scoop and that was it. Had to ask for more meat and she added one tiny piece. This place has gone downhill and cheap now. Not worth the price anymore
I would rate this place a 0 star if I could. The food was cold and greasy, I FOUND A HAIR IN MY FOOD!!! Can you imagine how gross it was?!?! I saw the worker (a short middle aged woman) there wiping the counter with a dirty cloth! How disgusting!! NEVER EAT HERE!!! Literally grossed me out so much. Everywhere else in the food court is better than this place. Not mentioning how ridiculous the portion and price was. $20 for 5 PIECES OF CHICKEN AND 3 PIECES OF FISH??? DO NOT WASTE YOUR TIME AND MONEY AND ACTUALLY EAT AT AN AUTHENTIC CHINESE RESTAURANT!!!
Atmosphere: 1
Food: 1
Service: 1
Food tasted good, very kind people who serving you, and very fast service
Atmosphere: 5
Food: 5
Service: 5
Delicious food, hot and fresh! Always served with a smile too! My favourite place to eat lunch while I’m working at the mall.
Food: 5
Service: 5
Awesome food everything was super fresh. Staff was very nice. Will absolutely be back. Thank you ! We shared a 3 choice and it was plenty for 2 ppl
Atmosphere: 5
Food: 5
Service: 5
Food tastes old. Went at lunch.
The service person is very friendly and the food is good too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is fresh cook and hot! a good chinese food at woodgrove food court in nanaimo.love the honey garlic chicken,noodles and vegetable.and the counter attendant are friendly too..
Atmosphere: 5
Food: 5
Service: 5
Front people were friendly. Although there were line up during lunch time but the greetings were warm and food was great. I love the honey garlic chicken and noodles. Thank you Manchu wok, will visit again soon. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Was very surprised to taste how bad the food was, I don’t know how you mess up traditional Chinese cuisine but this place has. The food is cold, most dishes were unavailable, the staff didn’t even greet or thank me but have the audacity to ask for a tip. This restaurant needs to be removed and replaced by a better, more efficient and caring Chinese restaurant. Not to mention, this food made me feel unwell only an hour or 2 after eating it.
Atmosphere: 1
Food: 1
Service: 2
I cannot give even one star for the food rating! My husband became very ill about 8 hours after eating the 3 piece combo yesterday-deep fried chicken, noodles and vegetables. He said the food tray they served from was nearly empty and the food was barely lukewarm. This is the only food he ate yesterday which is suspect. I have reported this incident to health authorities.
Atmosphere: 3
Service: 3
Amazing food and very friendly. However, their salt and pepper fish is always way over peppered to the point it is almost inedible. Definitely avoid "salt and peper" anything and go for their other options!
Atmosphere: 5
Food: 4
Service: 4
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