The staff were so friendly with me. I was so delighted with the service
Aj Shauer
Waited 15 minutes for my food. Should have gone through to the drive up window Restaurant
deborah macdonald
I tried to order a side of bacon with my coffee but the person taking my order was unable to understand due to a Language barrier. Why put someone on the window that is not fluent in English.
Lucas Hon
Disgusting bathrooms and guy at the front counter (bobby?) was extremely rude
Patrick Phelan
If I could rate this location any lower, I would. Head office needs to shut this poor excuse of a buisness down, or get rid of everyone there and start fresh. Just utterly terrible customer service, and they rarely get drive thru orders correct. Take the extra 15 minutes, save yourself the headache and dissapointment, and go to the princess royal, or bowen road locations. The owners of this location should be ashamed.
Oudom He
This is the first time I’ve ever left a complaint online, but I feel like I have to speak up. I often come here for breakfast, and every time I order, the staff seem irritated with me. It feels like my accent bothers them, even though I don’t have this issue anywhere else.
The morning shift employees in particular seem annoyed or impatient whenever I speak. It honestly makes me feel unwelcome, and it affects my mood for the rest of the day. I just want to enjoy my breakfast without feeling like I’m being judged or disliked for the way I speak.
Sara Mcarthur
I sound really nit picky here but this has happened so many times at this location. They asked if I collected points so I gave them the code. They asked me to repeat the code and I did and then he repeated it back and I placed my order. Everything was on the screen. I went to the window paid. They told me to wait because they had multiple bags for me as it’s my kids birthday today and this was his dinner request. I order everyone’s food and leave. I get home and I don’t have a receipt because they never give one and it’s not showing up on my app so I call multiple times before I get an answer and they pull up my order and apparently half the food I ordered wasn’t even ordered even though my bill is higher than it should be, but of course I’ve got zero proof because they didn’t take my code for the app and didn’t give me a receipt. McDonald’s isn’t a meal of choice. It’s a meal of convenience after a long day of driving around and trying to plan my son‘s party and pick everything up the last thing that I wanna do go 20 minutes out of my way to the closest McDonald’s to get everyone else’s food. Do better at your jobs. Check the bags check the orders give people their receipt every single time. It’s not difficult. I won’t return to this location as it’s caused way to much unwanted stress and more inconvenience then what it’s supposed to do.
Jagjit Mahil
Not a bad place.
Stephen Littley
COLD, COLD and ZERO customer service
Atmosphere: 1
Food: 1
Service: 1
Kera Wilson
Didn’t get my food when we got home and they won’t answer their phones to fix it.
The staff were so friendly with me. I was so delighted with the service
Waited 15 minutes for my food. Should have gone through to the drive up window
Restaurant
I tried to order a side of bacon with my coffee but the person taking my order was unable to understand due to a Language barrier. Why put someone on the window that is not fluent in English.
Disgusting bathrooms and guy at the front counter (bobby?) was extremely rude
If I could rate this location any lower, I would. Head office needs to shut this poor excuse of a buisness down, or get rid of everyone there and start fresh. Just utterly terrible customer service, and they rarely get drive thru orders correct. Take the extra 15 minutes, save yourself the headache and dissapointment, and go to the princess royal, or bowen road locations. The owners of this location should be ashamed.
This is the first time I’ve ever left a complaint online, but I feel like I have to speak up. I often come here for breakfast, and every time I order, the staff seem irritated with me. It feels like my accent bothers them, even though I don’t have this issue anywhere else.
The morning shift employees in particular seem annoyed or impatient whenever I speak. It honestly makes me feel unwelcome, and it affects my mood for the rest of the day. I just want to enjoy my breakfast without feeling like I’m being judged or disliked for the way I speak.
I sound really nit picky here but this has happened so many times at this location. They asked if I collected points so I gave them the code. They asked me to repeat the code and I did and then he repeated it back and I placed my order. Everything was on the screen. I went to the window paid. They told me to wait because they had multiple bags for me as it’s my kids birthday today and this was his dinner request. I order everyone’s food and leave. I get home and I don’t have a receipt because they never give one and it’s not showing up on my app so I call multiple times before I get an answer and they pull up my order and apparently half the food I ordered wasn’t even ordered even though my bill is higher than it should be, but of course I’ve got zero proof because they didn’t take my code for the app and didn’t give me a receipt. McDonald’s isn’t a meal of choice. It’s a meal of convenience after a long day of driving around and trying to plan my son‘s party and pick everything up the last thing that I wanna do go 20 minutes out of my way to the closest McDonald’s to get everyone else’s food. Do better at your jobs. Check the bags check the orders give people their receipt every single time. It’s not difficult. I won’t return to this location as it’s caused way to much unwanted stress and more inconvenience then what it’s supposed to do.
Not a bad place.
COLD, COLD and ZERO customer service
Atmosphere: 1
Food: 1
Service: 1
Didn’t get my food when we got home and they won’t answer their phones to fix it.
Restaurantji Recommends
Great service good food and all made right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito with Hashbrowns
Amazing service provided by manager rolly . Great person.
Atmosphere: 5
Food: 5
Service: 5
Food is always good. Service ok. The bathrooms need cleaning. Toilet out of service and sharp container over flowing. Not cool.
Atmosphere: 2
Food: 4
Service: 4
The food I ordered was not what I received and the coffee was watery and tasted like it was made with used coffee grounds
dirtiest McDs I have ever been too
Atmosphere: 1
Food: 3
Service: 3
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