McDonald's

4725 Rutherford Rd, Nanaimo
(250) 758-3422

Recent Reviews

Branden Chase

It's a McDonald's.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Hamburger with Fries

brettzke

$9.22 for a McDouble made like a Mac and a Remix Jr Chicken?!?! That is absolutely effing insane.

Atmosphere: 1

Food: 1

Service: 5

TheAnarchistKampfen

They gave us stale tortilla in grilled chicken wrap and my cheeseburger was a patty short then I complained and they replaced it but giving us a stale bun on my remake cheese burger and a dried out wrapped in have junior chicken patty in wrap and missing the extra bacon I paid for and the crew member I dealt with took my recipt so now I can't even complain to head office I was very displeased

Atmosphere: 4

Food: 2

Service: 1

Naomi Winter

Great food and fast service. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Michael Balla

Absolutely doesn't matter when you order or pre-order or if your number is at the top of the list or not constantly getting parked even though I pre-order still have to spend 10 minutes waiting in line no matter what this McDonald's must have the poorest rating of any McDonald's anywhere. And so much for golden brown hash browns and french fries more like white gold totally undercooked.

Atmosphere: 2

Food: 2

Service: 1

Monika Marguerite Lux (BalanCHIng)

We moved to Long Lake Heights in June 2023. I was thrilled to be able to walk to McDonald's as I ADORE their ice cream. Every time I had desire for vanilla cones or Sundaes the machine was "broken". Winter came along and I thought this problem would be solved until next year. Today was a great spring day, end of March 2024, but the machine is still broken. Instead of promising that an effort will be made to repair it, the manager told me that it was an old machine that sometimes worked and sometimes not. I'm very disappointed and angry about this kind of customer service.

Atmosphere: 3

Food: 1

Service: 1

Dylan Gould

All around great ?

Atmosphere: 5

Food: 5

Service: 5

Jeff

I mean if the drive thru by some miracle doesn't park you, your order will be wrong

Atmosphere: 2

Food: 3

Service: 1

abhilash nyati

Crew member Jackie is rude, argumentative and lacks the understanding of offers rolled out by the company she is employed

Atmosphere: 1

Food: 4

Service: 1

Cz 2001 Cacz

Always a good experience. Friendly and

Atmosphere: 5

Food: 5

Service: 5

marketa weissova

Had my kids birthday party and it was great , they brought us our order kept the kids entertained and we didn’t have to clean up ! What a stress free experience!

Atmosphere: 5

Food: 5

Service: 5

Edna Ricafrente

Coffee was literally creamand hot water only. If you order drive thru you have to make sure you got the right order. This is my 3rd experience already.

Sharon Mann

Waited quite awhile for service when I was the only one on the customer side and about 6 employees yaking on the other side, ignoring customers. Seems to be more the norm than not anymore.

Atmosphere: 4

Food: 4

Service: 3

Lorna Appleby

Their drive-thru is fast and in the multiple visits with my oddball orders, they've gotten it right every time. I've only had to do a pull-over and wait once. The staff isn't always fake customer service cheerful, but they're GOOD, which I'd rather have.It's a McDs, you're not getting gourmet, but you're getting fast, decent, filling, food for a decent price.

Atmosphere: 5

Food: 5

Service: 5

Jason Bauman

Always check your order before leaving. Only real complaint is when they miss items, which happens.

Atmosphere: 3

Food: 3

Service: 2

Load More