Zero customer experience!! Got nickel and dimed at every possible chance ordered food to go and was told I could carry it rather than give me a bag!! Will be filing a complaint with McDonald’s head office about this location as everyone in there it’s dirty and there employees are incredibly rude!! On top of that my food was ice cold!!! Photo is of me trying to carry my food through the mall to my vehicle
pluto d
Argued about giving me a water cup. They’ve never complained or argued about it before. WATER IS FREE EVERYWHERE
Oli Berry
Never have had to wait more than 8 minutes for my food no matter how large the order. Kind staff that I often see cleaning or organizing stock, food is always warm and presentable.
Mark
It's McDonald's. It can get a little loud when schools out but security is quick to step in to keep things orderly
Ånna Evjen
Great! Friendly, fast, professional staff. Hot, fresh food. Super quick service. They handled the rush beautifully. Really enjoyed our stop here! Well done, guys!
Dan Kaelty
Got a coffee and chicken nuggets. The employee who took the order and made my coffee was very aloof, to the point I was uncomfortable. Struts slowly up to the counter to take my order, cocksure. He makes my coffee but it's not hot. Too much cream. Won' lt he returning.
Atmosphere: 1
Food: 3
Service: 3
Stephen Littley
Cold food... And they DON'T CARE... I have the email's to proove it
Atmosphere: 1
Food: 1
Service: 1
Richard Chiste
That food is poison don't eat it
Toby Hufalar
I loved my experience! So well organized and very efficient!
Atmosphere: 5
Food: 5
Service: 5
MoreBraeden
Grumpy staff, neglecting the people who come in and order inside the store. Both stand up order terminals don’t give you your ticket number for your order. Won’t come back here again
I dislike this mcdonalds, there is barely any food here, every other mcdonalds in nanaimo has enough food to feed the u.s. army, this mcdonalds only has enough food for a family of four pretty much....
60's Journey
I dislike this mcdonalds, there is barely any food here, every other mcdonalds in nanaimo has enough food to feed the u.s. army, this mcdonalds only has enough food for a family of four pretty much....
Vanessa WIlliams
Nuggets were fresh, not so much the fries and since when did they stop doing refills here? Even during and after COVID I’ve gotten 1 refill. Nope, the manager refused a refill.
Atmosphere: 2
Food: 5
Service: 1
Justin Wong
Kid-friendliness: Kids loved the happy meal and free kid activity sheets!
Atmosphere: 4
Food: 4
Service: 3
Haitao Yuan
very fast food making, the ice cream usually works
Zero customer experience!! Got nickel and dimed at every possible chance ordered food to go and was told I could carry it rather than give me a bag!! Will be filing a complaint with McDonald’s head office about this location as everyone in there it’s dirty and there employees are incredibly rude!! On top of that my food was ice cold!!!
Photo is of me trying to carry my food through the mall to my vehicle
Argued about giving me a water cup. They’ve never complained or argued about it before.
WATER IS FREE EVERYWHERE
Never have had to wait more than 8 minutes for my food no matter how large the order. Kind staff that I often see cleaning or organizing stock, food is always warm and presentable.
It's McDonald's.
It can get a little loud when schools out but security is quick to step in to keep things orderly
Great! Friendly, fast, professional staff. Hot, fresh food. Super quick service. They handled the rush beautifully. Really enjoyed our stop here! Well done, guys!
Got a coffee and chicken nuggets.
The employee who took the order and made my coffee was very aloof, to the point I was uncomfortable.
Struts slowly up to the counter to take my order, cocksure.
He makes my coffee but it's not hot. Too much cream.
Won' lt he returning.
Atmosphere: 1
Food: 3
Service: 3
Cold food... And they DON'T CARE... I have the email's to proove it
Atmosphere: 1
Food: 1
Service: 1
That food is poison don't eat it
I loved my experience! So well organized and very efficient!
Atmosphere: 5
Food: 5
Service: 5
Grumpy staff, neglecting the people who come in and order inside the store. Both stand up order terminals don’t give you your ticket number for your order. Won’t come back here again
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I dislike this mcdonalds, there is barely any food here, every other mcdonalds in nanaimo has enough food to feed the u.s. army, this mcdonalds only has enough food for a family of four pretty much....
I dislike this mcdonalds, there is barely any food here, every other mcdonalds in nanaimo has enough food to feed the u.s. army, this mcdonalds only has enough food for a family of four pretty much....
Nuggets were fresh, not so much the fries and since when did they stop doing refills here?
Even during and after COVID I’ve gotten 1 refill.
Nope, the manager refused a refill.
Atmosphere: 2
Food: 5
Service: 1
Kid-friendliness: Kids loved the happy meal and free kid activity sheets!
Atmosphere: 4
Food: 4
Service: 3
very fast food making, the ice cream usually works
Atmosphere: 4
Food: 5
Service: 5
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