I visited the drive thru today around 12:30 where I ordered several menu items, including a grilled cheese Happy Meal. My son was anything but happy when he opened his grilled cheese to find that it was literally inedible. The sandwich was microwaved in the packaging and the cheese was stuck to the bag, leaving the most unappetizing sandwich I've ever seen. How is this quality? It should have never been served. What a waste of $6+.
Atmosphere: 1
Food: 1
Service: 1
Paul Chen
Probably one of the less better mcdonald’s in nanaimo. Food came out cold right after ordering from drive thru and didn’t give any dipping sauce for nuggets.
Atmosphere: 3
Food: 3
Service: 3
Mona Irmen
It was clean and the service was good
Atmosphere: 5
Food: 5
Service: 5
Quinn
took 20 minutes to receive a small fries, and the burger sat behind the till until it was ice cold for nearly half an hour
Atmosphere: 1
Food: 3
Service: 2
Andrea
I very rarely visit McDonald's, and on each occasion, this particular establishment consistently makes errors with my order, despite it never being a substantial one, typically just for my two granddaughters.
Food: 2
Service: 1
darren scott
Roll the dice and maybe they will be open. 24hrs? Come on, if you can't guarantee you will be open then cut your hours so people don't drive there only to be closed!
Atmosphere: 3
Food: 3
Service: 2
Edwin BIJU
The food and service was okay... was not expecting more from here ..
Atmosphere: 3
Food: 3
Service: 3
Lily
WARNING: This has happened twice with the same employee, in the drive thru and I pay and hear the approved sound. Then the man says “sorry you’ll have to try again it declined”, so I do and it goes through. He says “if you’re charged twice we’ll refund it”. Then I’m denied a receipt, I’ve brought it up with other employees and they said no receipt no refund, I explain I’m denied a receipt and they don’t care. I don’t know what the man gets out of it by charging me twice, maybe his own free meal, but it’s not right. He tried doing it to me a 3rd time and I just drove away without my drink.
Never going to this McDonald again. For those who choose to go, make sure you double check your payments. When making payment through the Drive-Thru; I legit heard the approved sound and the cashier there said it didnt go through and asked me to tap again. I told him I heard the approved sound but he assured me that it was a declined sound and asked me to Tap again.. I tapped again and lo and behold; I was charged twice. Best part is, when I tried to argue for the declined receipt, he couldn’t give it to me.. I would be very careful with the payment and make sure you check your credit card to see if you were charged twice.
Atmosphere: 1
Food: 1
Service: 1
Neil Owen
It's a McDonald's
Atmosphere: 3
Food: 3
Service: 3
Armin Aflatooni
Honestly why we should spend our money there? Maybe one in a blue moon to have a measure what awful food is
Atmosphere: 2
Food: 2
Service: 2
kiki johansen
I almost always get the wrong order here, but it's on my way to do things. Typical taste as anywhere else.
I visited the drive thru today around 12:30 where I ordered several menu items, including a grilled cheese Happy Meal. My son was anything but happy when he opened his grilled cheese to find that it was literally inedible. The sandwich was microwaved in the packaging and the cheese was stuck to the bag, leaving the most unappetizing sandwich I've ever seen. How is this quality? It should have never been served. What a waste of $6+.
Atmosphere: 1
Food: 1
Service: 1
Probably one of the less better mcdonald’s in nanaimo. Food came out cold right after ordering from drive thru and didn’t give any dipping sauce for nuggets.
Atmosphere: 3
Food: 3
Service: 3
It was clean and the service was good
Atmosphere: 5
Food: 5
Service: 5
took 20 minutes to receive a small fries, and the burger sat behind the till until it was ice cold for nearly half an hour
Atmosphere: 1
Food: 3
Service: 2
I very rarely visit McDonald's, and on each occasion, this particular establishment consistently makes errors with my order, despite it never being a substantial one, typically just for my two granddaughters.
Food: 2
Service: 1
Roll the dice and maybe they will be open. 24hrs? Come on, if you can't guarantee you will be open then cut your hours so people don't drive there only to be closed!
Atmosphere: 3
Food: 3
Service: 2
The food and service was okay... was not expecting more from here ..
Atmosphere: 3
Food: 3
Service: 3
WARNING: This has happened twice with the same employee, in the drive thru and I pay and hear the approved sound. Then the man says “sorry you’ll have to try again it declined”, so I do and it goes through. He says “if you’re charged twice we’ll refund it”. Then I’m denied a receipt, I’ve brought it up with other employees and they said no receipt no refund, I explain I’m denied a receipt and they don’t care. I don’t know what the man gets out of it by charging me twice, maybe his own free meal, but it’s not right. He tried doing it to me a 3rd time and I just drove away without my drink.
Atmosphere: 1
Food: 1
Service: 1
Fast and efficient service
Atmosphere: 4
Food: 4
Service: 4
Wrost experience
Food: 1
Service: 1
Restaurantji Recommends
They didn't have coffee....in the morning, 👍
Never going to this McDonald again. For those who choose to go, make sure you double check your payments. When making payment through the Drive-Thru; I legit heard the approved sound and the cashier there said it didnt go through and asked me to tap again. I told him I heard the approved sound but he assured me that it was a declined sound and asked me to Tap again.. I tapped again and lo and behold; I was charged twice. Best part is, when I tried to argue for the declined receipt, he couldn’t give it to me.. I would be very careful with the payment and make sure you check your credit card to see if you were charged twice.
Atmosphere: 1
Food: 1
Service: 1
It's a McDonald's
Atmosphere: 3
Food: 3
Service: 3
Honestly why we should spend our money there? Maybe one in a blue moon to have a measure what awful food is
Atmosphere: 2
Food: 2
Service: 2
I almost always get the wrong order here, but it's on my way to do things. Typical taste as anywhere else.
Atmosphere: 3
Food: 3
Service: 3
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