Clean fast and polite service. What more do you want?
Atmosphere: 5
Food: 5
Service: 5
Shirley Perry
Drive-thru today, so many orders that the staff on cash had to clarify, but that is good if needed. Enjoyed my sausage & egg
Food: 5
Service: 4
Ruban Rebalkin
It's 5 stars for a McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Justine Porter
Staff is completely incompetent. Couldn’t figure out anything we wanted in the drive thru (all menu items) then left us sitting there for 5 minutes while other cars backed out and went into other lane due to them taking so long while the other lane had multiple people going through. Ridiculous and won’t be back to this location as seems to be something every time I’m there whether it’s cold food or missing items or straight up bad service.
Atmosphere: 1
Food: 1
Service: 1
B C
Multiple signs saying this location has 24/7 drive thru and the McDonald’s also app confirms it but the drive thru is only open till 2am.
Atmosphere: 1
Food: 1
Service: 1
XI TRON
1000MX=RECEIPT @ WORKDAY @ TRONIKZ @ STILL @ WORK @ ANOTHER 222 BURGERS NEEDED FOR WORKBC DAY @ SETTE'S DISPENSE PODHTS 1M1M100K SET @ -33RD FLOOR WORKBC SUBPEN
Juleng Taing Wilson
There was a homeless person sleeping at a table. Another walked in off the street and used THEIR OWN CUP to get soda from the machine. Absolutely disgusting. We told the manager and they didn’t clean it. We told them a second time and they cleaned it. There are also homeless carts right outside the establishment.The food has been fine and the service is generally good. The staff are friendly.
Atmosphere: 1
Food: 3
Service: 3
Reel Fishermen
I noticed that people do not wear gloves when they’re making food. How do I know that they didn’t pick their nose or cough in their hands then man handle my food? This needs to change.
Food: 5
Service: 5
K Read
Local junkie
Atmosphere: 1
Food: 1
Service: 2
BC Food Adventures
My regular spot to stop for breakfast before heading to work. They do a good job with the food and service but have the odd mistakes. I find the prices are slightly cheaper than the Rutherford location on the app. The only negative is the location attracts more homeless people. It's common to see them resting their heads on the table or outside loitering for money.
Ordered the classic big Mac for the last time!- cheese half off, lettuce on opposite side of box and once again COLD.my wife ordered quarter pounder plain, old dried out beef, COLD.chicken nuggets dried out!this is CONSISTENT with EVERY Vancouver Island McDonald's
Food: 1
Linda Zust
Why can they never get your order right, or fries always
Atmosphere: 2
Food: 3
Service: 1
PaulandJosie Vanderzee
Waited too long for delivery. But it was
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Breakfast Combo
Stephen Littley
It's McDonalds... But 4x more expensive now...
Atmosphere: 2
Food: 4
Service: 3
Clint Smith
Multiple times ordered. Tried to clarify order three times at speaker. Was told repeatedly their speaker has issues. It's like this every time. Got to first window. Clarified order two more times. Then second window. Shorted a coffee. Clarified the order again.I don't even know why I write these reviews on McDonald's. It isn't like management or training or even corporate cares. There is a lack of training. Lack of comprehension, lack of even trying. I clarified my order 3 times at speaker. Next window I clarified order 2 more times. 4 sandwiches 2 coffees.Next window, handed one coffee. I tell them we ordered 2. Clarified order AGAIN. Get parked for food.Wait for sandwiches. The come out. 2 not 4.I go in and correct. Complain to managerYou simply don't get your pathetic service mistakes and incompetence affects others.The blt bagel sandwiches were made sloppy. So much mayo slopped on, literally could not even try to eat without dropping mayo. Guess what. Zero napkins in bags. None. Mess on my clothes and seat. RidiculousBy the time this cluster is corrected, my kids late for school. I am late for work. It's ridiculous. The lack of communication comprehension, the making excuses, both fir comprehension as well as blaming equipment (one window attendant literally said it was the speakers fault, despite clarifying at window, then again at second window when wrong drink order.Is there no training?Is there no performance based reviews?Literally taking money, and throwing whatever is handy in a bag and pushing it out a window is NOT customer service.If a fella could do a zero star, I would.Management. Ownership. Corporate. Come on, pay attention. Train your staff. Implement quality control.
Clean fast and polite service. What more do you want?
Atmosphere: 5
Food: 5
Service: 5
Drive-thru today, so many orders that the staff on cash had to clarify, but that is good if needed. Enjoyed my sausage & egg
Food: 5
Service: 4
It's 5 stars for a McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Staff is completely incompetent. Couldn’t figure out anything we wanted in the drive thru (all menu items) then left us sitting there for 5 minutes while other cars backed out and went into other lane due to them taking so long while the other lane had multiple people going through. Ridiculous and won’t be back to this location as seems to be something every time I’m there whether it’s cold food or missing items or straight up bad service.
Atmosphere: 1
Food: 1
Service: 1
Multiple signs saying this location has 24/7 drive thru and the McDonald’s also app confirms it but the drive thru is only open till 2am.
Atmosphere: 1
Food: 1
Service: 1
1000MX=RECEIPT @ WORKDAY @ TRONIKZ @ STILL @ WORK @ ANOTHER 222 BURGERS NEEDED FOR WORKBC DAY @ SETTE'S DISPENSE PODHTS 1M1M100K SET @ -33RD FLOOR WORKBC SUBPEN
There was a homeless person sleeping at a table. Another walked in off the street and used THEIR OWN CUP to get soda from the machine. Absolutely disgusting. We told the manager and they didn’t clean it. We told them a second time and they cleaned it. There are also homeless carts right outside the establishment.The food has been fine and the service is generally good. The staff are friendly.
Atmosphere: 1
Food: 3
Service: 3
I noticed that people do not wear gloves when they’re making food. How do I know that they didn’t pick their nose or cough in their hands then man handle my food? This needs to change.
Food: 5
Service: 5
Local junkie
Atmosphere: 1
Food: 1
Service: 2
My regular spot to stop for breakfast before heading to work. They do a good job with the food and service but have the odd mistakes. I find the prices are slightly cheaper than the Rutherford location on the app. The only negative is the location attracts more homeless people. It's common to see them resting their heads on the table or outside loitering for money.
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Ordered the classic big Mac for the last time!- cheese half off, lettuce on opposite side of box and once again COLD.my wife ordered quarter pounder plain, old dried out beef, COLD.chicken nuggets dried out!this is CONSISTENT with EVERY Vancouver Island McDonald's
Food: 1
Why can they never get your order right, or fries always
Atmosphere: 2
Food: 3
Service: 1
Waited too long for delivery. But it was
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Breakfast Combo
It's McDonalds... But 4x more expensive now...
Atmosphere: 2
Food: 4
Service: 3
Multiple times ordered. Tried to clarify order three times at speaker. Was told repeatedly their speaker has issues. It's like this every time. Got to first window. Clarified order two more times. Then second window. Shorted a coffee. Clarified the order again.I don't even know why I write these reviews on McDonald's. It isn't like management or training or even corporate cares. There is a lack of training. Lack of comprehension, lack of even trying. I clarified my order 3 times at speaker. Next window I clarified order 2 more times. 4 sandwiches 2 coffees.Next window, handed one coffee. I tell them we ordered 2. Clarified order AGAIN. Get parked for food.Wait for sandwiches. The come out. 2 not 4.I go in and correct. Complain to managerYou simply don't get your pathetic service mistakes and incompetence affects others.The blt bagel sandwiches were made sloppy. So much mayo slopped on, literally could not even try to eat without dropping mayo. Guess what. Zero napkins in bags. None. Mess on my clothes and seat. RidiculousBy the time this cluster is corrected, my kids late for school. I am late for work. It's ridiculous. The lack of communication comprehension, the making excuses, both fir comprehension as well as blaming equipment (one window attendant literally said it was the speakers fault, despite clarifying at window, then again at second window when wrong drink order.Is there no training?Is there no performance based reviews?Literally taking money, and throwing whatever is handy in a bag and pushing it out a window is NOT customer service.If a fella could do a zero star, I would.Management. Ownership. Corporate. Come on, pay attention. Train your staff. Implement quality control.
Food: 1
Service: 1