Montana’s BBQ & Bar
4715 Rutherford Rd, Nanaimo
(250) 758-2388
Recent Reviews
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I guess they were slammed with some big tables, but...
The restaurant is dirty with cob webs everywhere. We were worried the thick balls of dust on the ceiling lamp would fall in our food.
Every person except one at our table had something wrong with the food.
Person 1: undercooked mushy onion rings and sauce that tasted expired
2. Cold baked potato (could not melt butter) and steak was not cooked correctly
3. Cold baked potato and two items were missing... coleslaw and something else
4. Cold fries
5. Cold fries, burnt fish
6. Cold fries, burnt fish.... returned her fish and they came back with another burnt fish
7. Cold fries
They tried to correct it. New potatoes were brought, one serving of hot fries. And one new fish with fries. The manager was friendly and gave us ice-cream after we requested something to compensate like a free dessert.
They explained that they had some other large tables and the orders all went in at once and they were not organized well.
When we suggested that maybe the oil needed to be changed for the fish, we were told the oil is fine and maybe the cook needs to be changed.
I hope this was a one off. I gave 2 stars instead of 1 because the servers were friendly and seemed to be trying hard.
Atmosphere: 2
Food: 1
Service: 3
My husband and I love Montana’s. The food is always amazing. Service is great atmosphere is fun and clean. We always have a Great time our family favourite
Atmosphere: 5
Food: 5
Service: 5
This happened a bit ago but after talking with some friends I was convinced to leave a review. The food was delicious and I have nothing to complain about the atmosphere as it was as welcoming and homey as always. The only thing that left me with a sour taste in my mouth was that our server was a bit rude while we were there. He seemed annoyed as he brought out our meals as if we had angered him in some way? Which I didn't think was appropriate in my opinion as my family was present. He especially seemed annoyed at my kids, in his defense they were being quite loud, still, he acted as though they were some type of disease he was trying to avoid. I did ask someone there who this was and it was someone by the name of Alex. He still did a good job serving the food but I would not want my kids or any of my friends to witness this behaviour from someone at a restaurant.
Atmosphere: 4
Food: 5
Service: 1
This place never fails. Good food. Good drinks. Amazing staff in the kitchen and out
Atmosphere: 5
Food: 5
Service: 5
Really fantastic take out order on a busy Valentines Day! Very good value on the app for steak dinner for two people. We also got an appetizer and 2 kids meals. All the food was hot, cooked perfectly, and packaged nicely. Love the Antojito’s. Order was ready for pick up right on time.
Highly recommend 👍🏼
Food: 5
Service: 5
The food here is so good, and Sarah gave exceptional service on our last visit.
Atmosphere: 3
Food: 5
Service: 5
We had a great experience tonight at Montanas. Our server Sarah, was amazing. The food and service was excellent as always!
Atmosphere: 5
Food: 5
Service: 5
Bad service.. asked for water three times and ignored the request every time
Atmosphere: 2
Food: 1
Service: 1
Ordered and waited for water for half an hour and went home without any order served.
Atmosphere: 1
Food: 1
Service: 1
A great place to go eat some meat after a long day at work. Good Food, good drinks and great service and it is on my way home too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic BBQ Burger, Steak Club Salad, BBQ Chicken Fajitas
Restaurantji Recommends
sarah is awesome 🤩
Atmosphere: 4
Food: 4
Service: 5
Best dinner out there, Mia was our server and there was great service
Atmosphere: 5
Food: 5
Service: 5
Mia our waitress was very nice😃
Atmosphere: 5
Food: 5
Service: 5
Our server was excellent. Make sure to stop in and ask for Hannah.
Atmosphere: 4
Food: 5
Service: 5
Get the steak. Its amazing, always cooked perfectly. Just wish we got a bigger side with it
Atmosphere: 5
Food: 5
Service: 5
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