Delicious dough/crust and love that the tomato sauce is organic. Also love that they have fresh mushrooms and green pepper which is surprisingly hard to find. Would have given 5 stars but the new plant based cheese is gross. The texture and taste are awful. Will be ordering without any cheese next time.
James Lyen
I ordered plant based pizza which was mind blowing and staff were friendly and they welcome us with a smile. I will recommend this place For Pizza thanks Panago
ARSH KHURMI
I ordered a large pizza from Panago and it was absolutely delicious! The crust was perfectly baked, the toppings were fresh and loaded, and the flavour was spot on. It ready hot and right on time. The staff were super friendly, polite, and made sure everything was perfect with my order. Great service and quality—definitely ordering again!
Serghei Pirau
Refused to honor a coupon. Rude staff.
Alana
Panago has a great menu even for vegetarians and who is plant based diet whether it's their nuggets or chezzyyy bread!!!!
we are ordering from this location over 10 years now the store has new looks after the renovation.. good service, good flavour and good atmosphere even after new management
James C
We ordered pizza here (*North End location*) every 2 -3 weeks for over a decade. It was good, consistent quality, reliably on-time. Then around April 2025 the place changed ownership: they replaced the entire staff - you know, the people who know how the place runs and know how to prepare pizza? Everything has suffered, and the pizza is now terrible. I will not buy pizza here anymore.
BeefBin
Ordered a pizza as i have been doing from this location for 10 years, when i looked at the pizza it looked the same as usual, it wasnt until i took a bite that i realized it was barely cooked and very doughy. I put it in my own oven to try and cook it a bit longer to make it edible, but it was still really doughy. Could not finish eating it. On top of that i ended up with serious gut rot all night. The icing on the cake, they gave me the wrong dipping sauce.
I dont know what it is, ive been coming here for years but the standard is much lower than it used to be. Could be the foreign worker employees simply dont care, or perhaps bad work ethic, but i am noticing a trend at these establishments that have been taken over by foreign students / cheap foreign labor.
Ron
Franchise was taken over 5 months ago and the service has gone downhill. The pizza is still good but we have chucked out 4 salads over this time due to wilted lettuce. They never have the Jalapeno dip we like and on the last order they substituted 2 sweet mustards for the jalapeno without telling us and charged us for it. We are moving on to their other franchise or to Dominos pizza
Atmosphere: 1
Food: 4
Service: 1
shani john
I went to the Nanaimo location on 2024-12-07 Saturday around 6 pm with Panago coupons. I waited there for around 20 minutes. The Asian on the counter looked at me and ignored me by seeing my coupons in my hand. I left there after 20 minutes and make a purchase from Milano.
Atmosphere: 2
Food: 3
Service: 1
John Taylor
Pizza is always ready (and nice and hot) when I order for pickup, staff is friendly, and the owner greets you smile. Can't ask for more than that. And the pizza tastes great.
Delicious dough/crust and love that the tomato sauce is organic. Also love that they have fresh mushrooms and green pepper which is surprisingly hard to find. Would have given 5 stars but the new plant based cheese is gross. The texture and taste are awful. Will be ordering without any cheese next time.
I ordered plant based pizza which was mind blowing and staff were friendly and they welcome us with a smile. I will recommend this place For Pizza thanks Panago
I ordered a large pizza from Panago and it was absolutely delicious! The crust was perfectly baked, the toppings were fresh and loaded, and the flavour was spot on. It ready hot and right on time. The staff were super friendly, polite, and made sure everything was perfect with my order. Great service and quality—definitely ordering again!
Refused to honor a coupon. Rude staff.
Panago has a great menu even for vegetarians and who is plant based diet whether it's their nuggets or chezzyyy bread!!!!
we are ordering from this location over 10 years now the store has new looks after the renovation.. good service, good flavour and good atmosphere even after new management
We ordered pizza here (*North End location*) every 2 -3 weeks for over a decade. It was good, consistent quality, reliably on-time. Then around April 2025 the place changed ownership: they replaced the entire staff - you know, the people who know how the place runs and know how to prepare pizza? Everything has suffered, and the pizza is now terrible. I will not buy pizza here anymore.
Ordered a pizza as i have been doing from this location for 10 years, when i looked at the pizza it looked the same as usual, it wasnt until i took a bite that i realized it was barely cooked and very doughy. I put it in my own oven to try and cook it a bit longer to make it edible, but it was still really doughy. Could not finish eating it.
On top of that i ended up with serious gut rot all night. The icing on the cake, they gave me the wrong dipping sauce.
I dont know what it is, ive been coming here for years but the standard is much lower than it used to be. Could be the foreign worker employees simply dont care, or perhaps bad work ethic, but i am noticing a trend at these establishments that have been taken over by foreign students / cheap foreign labor.
Franchise was taken over 5 months ago and the service has gone downhill. The pizza is still good but we have chucked out 4 salads over this time due to wilted lettuce. They never have the Jalapeno dip we like and on the last order they substituted 2 sweet mustards for the jalapeno without telling us and charged us for it. We are moving on to their other franchise or to Dominos pizza
Atmosphere: 1
Food: 4
Service: 1
I went to the Nanaimo location on 2024-12-07 Saturday around 6 pm with Panago coupons. I waited there for around 20 minutes. The Asian on the counter looked at me and ignored me by seeing my coupons in my hand. I left there after 20 minutes and make a purchase from Milano.
Atmosphere: 2
Food: 3
Service: 1
Pizza is always ready (and nice and hot) when I order for pickup, staff is friendly, and the owner greets you smile. Can't ask for more than that. And the pizza tastes great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You can't ask for a better option at 1
Food: 5
Service: 5
One of our family favorites, especially on game days. Delicious pizza.
Therapeutic
best pizza ever i had…. love it
Atmosphere: 5
Food: 5
Service: 5
Pizza was alot better than the one we had from harwood store. Have my choice worth the money.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Panago Classic Curb Pizza
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