Panago Pizza
218 Fourth St, Nanaimo
(866) 310-0001
Recent Reviews
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Five stars not enough, top notch quality with over the top notch service.
Atmosphere: 5
Food: 5
Service: 5
Really nice person at the register they make the pizzas really fast to order. And looks soo Yummy
Atmosphere: 5
Food: 5
Service: 5
Normally I wouldn’t do a review for a chain, but I have to give credit to Panago and in particular, the location I’m familiar with in Harewood (Nanaimo). The chain is Canadian (Abbotsford 1986) and I’ve never once had an order screwed up, or delayed, etc. I like the different crust options, like the multigrain thin crust when I don’t want something dough-ey. My wife got them to include a salad with our order last night and I thought that was dumb but, it was a good salad with nice red onions and black olives. They’ve been in the same location on Fourth St forever and that says something.
Atmosphere: 5
Food: 5
Service: 5
I used to order from Panago all the time, but then they took away my favourite pizza, the spicy buffalo chicken. If they bring it back, I may order more often again...
Atmosphere: 3
Food: 3
Service: 3
Panago has a great menu even for vegetarians & someone who is on plant based diet whether it’s their nuggets or their cheezzzy bread!!!
This time though we ordered extra large half pepperoni & other half was chipotle chicken as you can see it was delicious, kudos to the team, thank you…
Food mid. Kapisch on the phone sounded handsome and was a kind gentleman, I’d recommend him to anyone looking for life advice, or just to brighten their day. Buddy deserves a raise.
Always consistent and great food. Excellent service.
Atmosphere: 3
Food: 5
Service: 5
Hands down the best pizza I have ever had in my life
Atmosphere: 5
Food: 5
Service: 5
Friday night rush was busy inside. Ordered for take out and could see the great work erhic by every employee. Our order was delayed but I 100% understand it was super busy. Food as expected from a pizza chain.
Dietary restrictions: Lots of gluten free and vegan options.
Wheelchair accessibility: Not really.
Atmosphere: 4
Food: 3
Service: 4
The pizza was cold, hard and dry. Cinnamon breadsticks were also hard and dry.
Food: 2
Service: 3
Restaurantji Recommends
Wait times on the phone far too long. Pizza is average, not great.
Food: 3
Service: 1
I waited over double my estimated time the last time I ordered. At the time, I received no apology or even an acknowledgement of the error. Also, when I asked for a refund they tried to give me less than I paid.
However, I was contacted by the manager of the store the next morning. They were apologetic and went above and beyond correcting the mistake.
Delicious pizza. It's a once in awhile treat as I can't afford it often so go elsewhere, but their crust is definitely one of the best!
Atmosphere: 5
Food: 5
Service: 5
Waiting an hour plus for a piece of dough with melted cheese on it is crazy. Not to mention zero discount by management forcing you to reflect in a poor tip therefore it falling on the delivery driver. Cold pizza guess me and the delivery driver are paying their wages tonight.
great products - love the meat lovers and mediterrean salad. Slava has a great team both on delivery and production !!
Atmosphere: 5
Food: 5
Service: 5
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