Every time I visit, the staff is so cheerful, polite, professional and efficient, creating a wonderful atmosphere that starts my day off right. They are saints for what they sometimes have to put up with and they all deserve our respect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Bacon Gouda & Egg Sandwich, Chicken & Bacon on Brioche, Blueberry Muffin with Yogurt & Honey, Three Cheese & Egg Sandwich, Pike Place Roast, Egg White & Roasted Red Pepper Egg Bites
Brooklynn Borne
Seriously the kindest staff I’ve ever dealt with anywhere, I only go to this starbs for the staff because they’re so lovely
Atmosphere: 5
Food: 5
Service: 5
Don Adlam
Very typical but with great staff.
Atmosphere: 5
Food: 4
Service: 5
Bruce
Tia is the best, very knowledgeable and helpful, my go to spot in Nanaimo for my manly pink drink ?
Dietary restrictions: Helped with dairy free options
Kid-friendliness: Helped my kids pick out a caffeine-free drink
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop, Chocolate Cake Pop
Jordan Veller
When grabbing my coffee this morning, I offered to buy a young woman in addiction, something to eat. All of the staff working this morning were kind, non judgmental and even offered to give the meal without paying. There is so much judgement and intolerance towards addiction in the world today and to have all the employees meet us with compassion was a very heart warming experience.
Atmosphere: 5
Upneet Rai
Starbucks. Consistent.
Atmosphere: 5
Food: 4
Service: 5
Brittni Skeldoch
Melody is the best!
Caitlyn
Guy with long hair needs to slow down and actually let his customers order what they want. Felt so rushed that I didn’t order properly and left with a drink I didn’t even want. Blonde girl needs to stop having such loud conversations about being worried about whether she’s a Pinterest girl or a tumblr girl and saying people look like horse girls. While forever trying to cover a sleeve decoration on her co workers sleeve because it “wasn’t dress code” while wearing a white crop top that I could see her entire back in. Most hypocritical conservation I’ve heard. Needs someone to come in and talk to them about professionalism and customer service.
Caitlyn Walsh
Guy with long hair needs to slow down and actually let his customers order what they want. Felt so rushed that I didn’t order properly and left with a drink I didn’t even want.Blonde girl needs to stop having such loud conversations about being worried about whether she’s a Pinterest girl or a tumblr girl and saying people look like horse girls. While forever trying to cover a sleeve decoration on her co workers sleeve because it “wasn’t dress code” while wearing a white crop top that I could see her entire back in. Most hypocritical conservation I’ve heard.Needs someone to come in and talk to them about professionalism and customer service.
Dropped in, ordered my usual drink (caramel macchiato). It didn't taste like coffee so I had them add extra espresso. Still didn't taste good, will not repeat.
Atmosphere: 4
Service: 3
Geoffrey Soo Chan
This Starbucks location is situated within University Village Shopping Centre. It has a vast free parking lot that is shared with the other businesses in the mall complex. There is no covered parking or parking structures. Finding the place was easy since the Starbucks logo and Branding is unmistakable. Inside the store smells like freshly roasted coffee (what else would you expect) and the tables and chairs were extremely clean. Staff was nice and helpful. Coffee product was delicious and I got exactly what I ordered. I would come back again based on the parking convenience and excellent service from the helpful and friendly staff. Service was very quick!
Vegetarian options: Veg options
Dietary restrictions: Non-dairy options
Parking: Lots of mall parking
Kid-friendliness: Kids come here
Wheelchair accessibility: Accessible parking and door
Atmosphere: 5
Food: 5
Service: 5
G SC
This Starbucks location is situated within University Village Shopping Centre. It has a vast free parking lot that is shared with the other businesses in the mall complex. There is no covered parking or parking structures. Finding the place was easy since the Starbucks logo and Branding is unmistakable. Inside the store smells like freshly roasted coffee (what else would you expect) and the tables and chairs were extremely clean. Staff was nice and helpful. Coffee product was delicious and I got exactly what I ordered. I would come back again based on the parking convenience and excellent service from the helpful and friendly staff. Service was very quick!
Vegetarian options: Veg options
Dietary restrictions: Non-dairy options
Parking: Lots of mall parking
Kid-friendliness: Kids come here
Wheelchair accessibility: Accessible parking and door
Atmosphere: 5
Food: 5
Service: 5
Ashton Edwards
My wife loves it almost lives there it's
Food: 5
Service: 5
Japchae
Ordered a coffee using my stars. First drink/service was fine. Went back for a refill. When I received it, there was no cream. I asked to have cream added, but suggested pouring some coffee out first because it was almost up to the brim. She didn’t and added the cream right up to the edge. How am I suppose to put the lid on without making a mess? When she asked if I needed more cream, I said yes and again asked to have some of the coffee poured out. Instead she gave me a short cup with cream in it. Definitely not the best service!! And the coffee wasn’t HOT which I didn’t discover until I left.
Drive through only. Thanks for nothing.
Every time I visit, the staff is so cheerful, polite, professional and efficient, creating a wonderful atmosphere that starts my day off right. They are saints for what they sometimes have to put up with and they all deserve our respect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Bacon Gouda & Egg Sandwich, Chicken & Bacon on Brioche, Blueberry Muffin with Yogurt & Honey, Three Cheese & Egg Sandwich, Pike Place Roast, Egg White & Roasted Red Pepper Egg Bites
Seriously the kindest staff I’ve ever dealt with anywhere, I only go to this starbs for the staff because they’re so lovely
Atmosphere: 5
Food: 5
Service: 5
Very typical but with great staff.
Atmosphere: 5
Food: 4
Service: 5
Tia is the best, very knowledgeable and helpful, my go to spot in Nanaimo for my manly pink drink ?
Dietary restrictions: Helped with dairy free options
Kid-friendliness: Helped my kids pick out a caffeine-free drink
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop, Chocolate Cake Pop
When grabbing my coffee this morning, I offered to buy a young woman in addiction, something to eat. All of the staff working this morning were kind, non judgmental and even offered to give the meal without paying. There is so much judgement and intolerance towards addiction in the world today and to have all the employees meet us with compassion was a very heart warming experience.
Atmosphere: 5
Starbucks. Consistent.
Atmosphere: 5
Food: 4
Service: 5
Melody is the best!
Guy with long hair needs to slow down and actually let his customers order what they want. Felt so rushed that I didn’t order properly and left with a drink I didn’t even want.
Blonde girl needs to stop having such loud conversations about being worried about whether she’s a Pinterest girl or a tumblr girl and saying people look like horse girls. While forever trying to cover a sleeve decoration on her co workers sleeve because it “wasn’t dress code” while wearing a white crop top that I could see her entire back in. Most hypocritical conservation I’ve heard.
Needs someone to come in and talk to them about professionalism and customer service.
Guy with long hair needs to slow down and actually let his customers order what they want. Felt so rushed that I didn’t order properly and left with a drink I didn’t even want.Blonde girl needs to stop having such loud conversations about being worried about whether she’s a Pinterest girl or a tumblr girl and saying people look like horse girls. While forever trying to cover a sleeve decoration on her co workers sleeve because it “wasn’t dress code” while wearing a white crop top that I could see her entire back in. Most hypocritical conservation I’ve heard.Needs someone to come in and talk to them about professionalism and customer service.
Restaurantji Recommends
Dropped in, ordered my usual drink (caramel macchiato). It didn't taste like coffee so I had them add extra espresso. Still didn't taste good, will not repeat.
Atmosphere: 4
Service: 3
This Starbucks location is situated within University Village Shopping Centre. It has a vast free parking lot that is shared with the other businesses in the mall complex. There is no covered parking or parking structures. Finding the place was easy since the Starbucks logo and Branding is unmistakable. Inside the store smells like freshly roasted coffee (what else would you expect) and the tables and chairs were extremely clean. Staff was nice and helpful. Coffee product was delicious and I got exactly what I ordered. I would come back again based on the parking convenience and excellent service from the helpful and friendly staff. Service was very quick!
Vegetarian options: Veg options
Dietary restrictions: Non-dairy options
Parking: Lots of mall parking
Kid-friendliness: Kids come here
Wheelchair accessibility: Accessible parking and door
Atmosphere: 5
Food: 5
Service: 5
This Starbucks location is situated within University Village Shopping Centre. It has a vast free parking lot that is shared with the other businesses in the mall complex. There is no covered parking or parking structures. Finding the place was easy since the Starbucks logo and Branding is unmistakable. Inside the store smells like freshly roasted coffee (what else would you expect) and the tables and chairs were extremely clean. Staff was nice and helpful. Coffee product was delicious and I got exactly what I ordered. I would come back again based on the parking convenience and excellent service from the helpful and friendly staff. Service was very quick!
Vegetarian options: Veg options
Dietary restrictions: Non-dairy options
Parking: Lots of mall parking
Kid-friendliness: Kids come here
Wheelchair accessibility: Accessible parking and door
Atmosphere: 5
Food: 5
Service: 5
My wife loves it almost lives there it's
Food: 5
Service: 5
Ordered a coffee using my stars. First drink/service was fine. Went back for a refill. When I received it, there was no cream. I asked to have cream added, but suggested pouring some coffee out first because it was almost up to the brim. She didn’t and added the cream right up to the edge. How am I suppose to put the lid on without making a mess? When she asked if I needed more cream, I said yes and again asked to have some of the coffee poured out. Instead she gave me a short cup with cream in it. Definitely not the best service!! And the coffee wasn’t HOT which I didn’t discover until I left.
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