Starbucks
Country Club Centre, 3200 Island Hwy N, Nanaimo
(250) 448-4973
Recent Reviews
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The person who took my order was so kind I really appreciate it 😁
Atmosphere: 5
Food: 5
Service: 5
Very very bad customer service
Atmosphere: 1
Food: 1
Service: 1
I came in and I got a venti iced matcha and the drink was 90% ice.
Atmosphere: 4
Food: 1
Service: 4
It’s just basically drive through Starbucks - so no tables, chairs and no soul. If want just wash your hands before muffin - there is no washroom.
New CEO- hello 👋
Atmosphere: 1
No bathrooms anymore? Not like anyone picking up a drink on their way through down would want to use a washroom….
Can never go wrong with their coffee! I absolutely love their new cherry chai latte, it’s amazing!!
Atmosphere: 5
Food: 5
Service: 5
They renovated this Starbucks and it is now garbage. No tables or chairs and no bathrooms. I just purchased a 7$ drink. I would like to also use the toilet, thanks… I won’t be back.
Atmosphere: 1
Food: 3
Service: 3
Ugh the staff are so rude. 2 bad experiences here and I just wanted a coffee LOL
Atmosphere: 1
Service: 1
I had the worst experience!! There was this person named Kat. The person was very rude to me and my friends. Firstly, They had a weird attitude with us only because of our Indian accent! They interrupted us again and again well ordering. Other than that, The person also made wrong orders for us. one of my friend asked for a grande drink with less ice but she gave a venti drink with a lot of ice. I don’t understand what the person’s problem was but they really spoiled our day. Hope the management takes this review seriously.
Atmosphere: 1
Food: 3
Service: 1
Poor customer service. Will stick to 5th street where the customer service is alway amazing
Restaurantji Recommends
Great staff, friendly and welcoming! Perfect location to get in and out with your beverage and food. I don’t care about seating in a location as I don’t hang out in the stores. Rather the increased room for staff to work and provide drinks, food and service for customers is nice.
Also one of the cleanest Starbucks I have visited in North America. I’m sure that’s a reflection of the culture in the store.
Terrible service. I visited that place this afternoon, and the young man didn't include my name on my order, and the person who delivered my coffee threw it away. Impersonal service. I won't be back.
My parents, who are visiting me, went to Starbucks for coffee, anticipating their usual excellent service. Instead, they received terrible treatment. Their names weren't put on the cups, they weren't added to the waiting list for their order, and the staff was dismissive, even asking how they planned to pay. This experience was a far cry from the expected Starbucks standard, and even more surprisingly, it was unlike any Canadian experience they've had
The guy refiled my water. Very kind
Ordered a mocha from the drive-thru today — ended up with warm milk topped with whipped cream. No real coffee or chocolate taste, just a flat and disappointing drink.
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