Starbucks
North Terminal Avenue Terminal Shopping Centre, 1150, Nanaimo
(250) 716-7828
Recent Reviews
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Had a great time to visit and socialize!
Fast and friendly service.
Quick and friendly service.
Very friendly, welcoming
Every time I go in, the people are friendly, and the service is great!
Huge shout out to Sandeep, for the amazing customer service and friendly nature! As a customer, I wish I saw more employees like this when I'm visiting an establishment
I ordered iced vt matcha latte, took a sip and recognized that the milk was not oat milk. I can taste the difference between the two milk because oat milk is creamier and tastier than whole milk. So sad I didn’t enjoyed my drink.
My go to Starbucks! Always quick, kind and very friendly staff.
Normally I come here and have really nice service but I wouldn’t recommend walking in when it’s busy. I ordered my drink and when they called it, it was wrong and they hadn’t added a specification that I had asked for. I went back to the register and said i couldn’t drink it and that i would like another and she told me to throw my drink out and i had to reorder and pay for a new one. waste of 6 bucks.
Katy at the drive thru seems to be exhausted and overworked. She seemed distracted and would not acknowledge any requests.
I had just walked 18km and was needing a coffee and sitdown. I came across a Tim Hortons, and I thought, mmm, I'd rather have Starbucks. So, I checked and found one 1.5 km away, I kept walking. I got myself my favourite coffee, Decaff Americano Misto with oat milk and sat in a comfy chair, it was worth the walk.
Atmosphere: 5
Service: 5
Restaurantji Recommends
Nice to be outdoor patio when it's sunny with fresh air
Atmosphere: 5
Food: 5
Service: 5
Fantabulous as always!!!
Atmosphere: 4
Food: 4
Service: 4
Drive thru this morning for a cold brew and a breakfast sandwich. When I was a few miles away, I realized there was a mix up and I received a coffee cake instead of the sandwich. I was unable to return to the store. A while later, I tried to call the store, but the line was continually busy. I spoke to an agent at central number and they said they could not credit me . For the difference of a toonie, I thought they could at least give me a coupon. It's not the money as much as the fact that I was expecting to have breakfast to start my day. I understand mistakes happen with staff, I am more disappointed with the company itself.
** Update: Through Facebook messenger, a Starbucks rep credited my rewards card for the cost of the sandwich! With Gratitude!
Always love my matcha green tea frappe from Starbucks. One of the best beverage concepts out there by far . This particular location is on a busy street with a nice little patio for people watching while your crush back your matcha green tea frappe. Thank you ?
Atmosphere: 4
Food: 5
Service: 4
We meet as a group every Wed. Inside or out. Very good vibes.
Atmosphere: 4
Food: 4
Service: 4
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