Starbucks
North Terminal Avenue Terminal Shopping Centre, 1150, Nanaimo
(250) 716-7828
Recent Reviews
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Sorry I can't stand this place, I don't find it necessary to spend $10 for a damn coffee outrageous pricing on all items. Just a waste of money to me.
Great place
Atmosphere: 5
Food: 5
Service: 5
Great spot for a quick meeting—friendly staff, fresh coffee, and strong internet. Always a pleasant place to get things done!
Food: 5
Service: 5
Anna was extremely rude and unprofessional ! Worst service ever. Removing Starbucks of my list forever. You'd at least expect a good level of customer service, this store sucks!!!!
Atmosphere: 1
Food: 1
Service: 1
Too expensive
Love the service
Atmosphere: 5
Food: 5
Service: 5
Waited 20 minutes for a latte. The disappointing part though, is that the barista in training was left to drown in the weeds when they didn’t understand the trainer. Do better guys.
Service: 1
Rita was a very sweet worker and works very hard
Atmosphere: 5
Food: 5
Service: 5
On Sunday, September 7, 2025, I visited the Starbucks in Nanaimo and simply asked to use the washroom. A staff member named Mara told me that I could not use it unless I made a purchase. I found this extremely rude and unprofessional.
In Canada, courtesy and respect are highly valued, and this kind of behavior is very disappointing. Starbucks should focus more on hospitality and customer care rather than restricting people in such an unfriendly way.
This is my favourite location in town everyone is always so sweet even if it’s too early for me to be able to give the same energy back. It was so busy today, they were down 2 people and my coffee is still fire as always <3
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I purchased a large cappuccino but got a half of cup.
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Literally the best Starbucks I’ve ever been to ❤️❤️
Had a great time to visit and socialize!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service.
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