Starbucks
Metral Station, 6334 Metral Dr, Nanaimo
(250) 390-9861
Recent Reviews
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WOW! the staff here are absolutely incredible, very friendly, very chatty gives that coffee shop energy and I LOVE IT! my only concern is I wish they had comfy seating so Starbucks if you’re seeing this please get some comfy seats. Staff went above and beyond to bring my drinks to my friend and I she also didn’t hesitate to strike up a conversation. We felt seen and felt like our money was going to a great place and supporting these amazing baristas. I will for sure be back again you guys rock!
Atmosphere: 5
Food: 5
Service: 5
In addition to good service and drinks, the staff member that handled the car accident this morning did an amazing job! Thank you - you took care of the individuals and the scene while calling emergency services! Impressed!
Atmosphere: 5
Service: 5
To the manager with blonde hair who brought me a tea and banana loaf after being in a car accident in the intersection this afternoon. You made my day, my week, my year and your kindness is unmatched. You made me feel comforted. I will never forget the act of kindness you showed me today. Thank you
Today I got a Vanilla Bean frappe with extra extra caramel drizzle and im very very impressed! They actually did how much i wanted shout out to anna amazing barista!!! Girl needs a raise bahah the customer service was great:)
Atmosphere: 5
Food: 5
Service: 4
Very busy location- bit of a wait for my coffee but wonderful staff.
Atmosphere: 5
Food: 5
Service: 5
Walked in, stood in line but everyone seemed to be busy behind the counter so left and went down to Tim Hortons
Service: 1
Overrated and way too expensive
My favourite Starbucks in town. Staff is amazing here and of course the drinks and snacks are yum!!
Atmosphere: 5
Food: 5
Service: 5
They always mess up my drink whereas Terminal Starbucks and the Chapters Starbucks get it right every time. Today I asked for a small side of oat milk and they gave me almond milk which ruined my drink.
A nice outdoor seating area, great to grab a brew and sit outside. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely ridiculous. I paid almost $9 for a full-size pink drink and got a cup that was 60% ice and maybe 40% drink. What a scam. If I wanted a cup full of ice, I could’ve stayed home and filled it from my freezer for free. For the price I paid, I expected an actual drink, not a watered-down mess. Do better.
Shout out to the staff at this location for always being very kind, hard working and professional. This is the reason I come in here every day.
Drive thru staff was very pleasant and provide what was asked for. Food was awesome. Ordered their pistachio latte and cherry chai and both are amazing!
Amazing!!!! fun polite energetic positive energy and conversation exchange 😀The drinks we had made were over the top !! Made with exceptional quality!! This team is 12 outta 10 when it comes to performance, costumer service & care ,listening, interaction /communication 💯This team is always welcoming with smiles shout out to Metral Starbucks Nanaimo a
Starbucks always maintains good food,service and atmosphere.
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