My large fountain drink had flies in its lid. Very glad I noticed before consuming. When I brought this to the attention of the staff and asked for a refund they were very rude. I wanted the refund back on the card I payed with and the staff there all got very hostile and demanded I take the cash.
The subs they made were very rushed and barely resembled what you would expect subway to be. Dry, bland, soggy veggies.
This bad bunch of “sandwich artists” need to clean up their act and perhaps up their sanitation game to avoid having flies in their product.
Atmosphere: 2
Food: 1
Service: 1
Sarah Balfour
Worst subway in town. Tried the new churro and footlong cookie and they served it undercooked. Both items were so doughy and inedible. When we complained the management argued with us and told us we were wrong. Always terrible service here.
Atmosphere: 1
Food: 1
Service: 1
Amelia Corfield
I hate to be this person but I have to say this subway needs some work. All of my coworkers have said they will use their lunch break to go across the street before spending a dime there. Today was the last straw for me. You have to keep asking for more veggies and when I say more I mean reasonable. I asked for spinach today and was literally given 4 leaves of spinach. I had to keep asking which is exactly what the person infront of me had to do. This held up the entire line. There is one staff member that just keeps saying “and and and” as if to rush through the fact you’ve put a couple of pieces of spinach and tomatoes on my $17 sandwich.. They are stingy on every ingredient. They do not change their gloves in between orders (cashing out people) let alone in between subs. 80% of the time I go there there is frost/mold around the vegetables. You guys need to step it up. I will not go back there again until I hear better. You’ve got an entire store of employees that won’t go here for this reason. And I’m sure we aren’t the only store. You are losing business by pinching corners and it shows. Do better.
Les Girard
Excellent service and always friendly at this location. Extremely professional attitude when dealing with the customers. Special shout out Amrit for her extraordinary service and customer interactions!!!!Keep up the amazing work to all the staff here!!!
Atmosphere: 5
Food: 5
Service: 5
Shamang Indora
Not worth your money. Spent 15$ for a wrap and ended up throwing it away. All I tasted was rice. While the wrap was being prepared, I saw the employee try to squeeze the sauce but the container was empty and not much came out. Then she proceeded to complete the order without even refilling the container or putting any sauce in the wrap. I hate to say that it is time for restaurants to re-think their customer service training and hire more staff. The staff looks burnt out, uninterested and casual. Feels like customer service has taken a dive for the worse.
Food: 1
Service: 1
Rose Lang
Order subs and a drink, after finishing I noticed the 1/2 doz flies in my drink… instantly
Atmosphere: 1
Food: 1
Service: 1
Alan
The girl working as I type this is making delicious food at warp speed oh man, real impressed.
Alicia He
The staff are always seem really unhappy. I work at the same mall as this location, don’t even wanna even go over there on my lunch break because I don’t want deal with being rushed out and being cut off my sentences??? seriously guys being nice to customers isn’t that
Atmosphere: 1
Food: 1
Service: 1
Kishore kumar
"I recently ordered an egg and cheese sandwich through the app. Unfortunately, the bread was overcooked to the point of being very hard, which was disappointing. Additionally, the service at the counter was not up to standard. The staff member seemed unapproachable and not customer-friendly, which negatively impacted my experience. I hope this feedback helps in improving both the food quality and customer service."
Atmosphere: 1
Food: 1
Service: 1
luissa Tarkirk
Ya’ll should swap out your food before it goes bad I got a sub. The chicken was cold and hard/stale the lettuce was soggy it was all around a nasty sub. My dog didn’t even want it.
It's really bad, because the attended was so rude with her face expression, i asked her about bag and she started aggressive conversation with me. Her Name is Deepika...The behavior of that girl with the customers i guess effect your business.. ????
Harmandeep Deep
Guy charged old man 35 cents for free water in cup old man was shocked first time he payed for tap water in any restaurant . Not sure if 35 cents for water can make this subway owner rich
Trey Lesson
Rude servers and when I asked for a glass of water they say they don’t have any paper cups and I would have to buy bottle water for $4 extra. Every Subway offers free water and this location is gouching for water. Every other vendor in the food court offers free water. With high inflation water should be provided.
Matt Taylor
Subway is usually very consistent this didn’t seem to be. The staff were just “there” but didn’t seem interested in helping us or any others behind us. The food was ok but can’t figure out what was different about it here. The cookies were fantastic though I guess you can’t really screw those up!
Matt Thomas
Been ordering the Teriyaki bowl for the last 3 months from various Subways. Went to this one in the mall and the bowl was half the size. When confronted at the counter about the size, the guy and lady stated "we actually gave you extra". We told them that we never had a problem until we came here. They said this is how it is. We chose to walk away. No value here, go to any other Subway.
My large fountain drink had flies in its lid. Very glad I noticed before consuming. When I brought this to the attention of the staff and asked for a refund they were very rude. I wanted the refund back on the card I payed with and the staff there all got very hostile and demanded I take the cash.
The subs they made were very rushed and barely resembled what you would expect subway to be. Dry, bland, soggy veggies.
This bad bunch of “sandwich artists” need to clean up their act and perhaps up their sanitation game to avoid having flies in their product.
Atmosphere: 2
Food: 1
Service: 1
Worst subway in town. Tried the new churro and footlong cookie and they served it undercooked. Both items were so doughy and inedible. When we complained the management argued with us and told us we were wrong. Always terrible service here.
Atmosphere: 1
Food: 1
Service: 1
I hate to be this person but I have to say this subway needs some work. All of my coworkers have said they will use their lunch break to go across the street before spending a dime there. Today was the last straw for me. You have to keep asking for more veggies and when I say more I mean reasonable. I asked for spinach today and was literally given 4 leaves of spinach. I had to keep asking which is exactly what the person infront of me had to do. This held up the entire line. There is one staff member that just keeps saying “and and and” as if to rush through the fact you’ve put a couple of pieces of spinach and tomatoes on my $17 sandwich.. They are stingy on every ingredient. They do not change their gloves in between orders (cashing out people) let alone in between subs. 80% of the time I go there there is frost/mold around the vegetables. You guys need to step it up. I will not go back there again until I hear better. You’ve got an entire store of employees that won’t go here for this reason. And I’m sure we aren’t the only store. You are losing business by pinching corners and it shows. Do better.
Excellent service and always friendly at this location. Extremely professional attitude when dealing with the customers. Special shout out Amrit for her extraordinary service and customer interactions!!!!Keep up the amazing work to all the staff here!!!
Atmosphere: 5
Food: 5
Service: 5
Not worth your money. Spent 15$ for a wrap and ended up throwing it away. All I tasted was rice. While the wrap was being prepared, I saw the employee try to squeeze the sauce but the container was empty and not much came out. Then she proceeded to complete the order without even refilling the container or putting any sauce in the wrap. I hate to say that it is time for restaurants to re-think their customer service training and hire more staff. The staff looks burnt out, uninterested and casual. Feels like customer service has taken a dive for the worse.
Food: 1
Service: 1
Order subs and a drink, after finishing I noticed the 1/2 doz flies in my drink… instantly
Atmosphere: 1
Food: 1
Service: 1
The girl working as I type this is making delicious food at warp speed oh man, real impressed.
The staff are always seem really unhappy. I work at the same mall as this location, don’t even wanna even go over there on my lunch break because I don’t want deal with being rushed out and being cut off my sentences??? seriously guys being nice to customers isn’t that
Atmosphere: 1
Food: 1
Service: 1
"I recently ordered an egg and cheese sandwich through the app. Unfortunately, the bread was overcooked to the point of being very hard, which was disappointing. Additionally, the service at the counter was not up to standard. The staff member seemed unapproachable and not customer-friendly, which negatively impacted my experience. I hope this feedback helps in improving both the food quality and customer service."
Atmosphere: 1
Food: 1
Service: 1
Ya’ll should swap out your food before it goes bad I got a sub. The chicken was cold and hard/stale the lettuce was soggy it was all around a nasty sub. My dog didn’t even want it.
Food: 1
Restaurantji Recommends
It's really bad, because the attended was so rude with her face expression, i asked her about bag and she started aggressive conversation with me. Her Name is Deepika...The behavior of that girl with the customers i guess effect your business.. ????
Guy charged old man 35 cents for free water in cup old man was shocked first time he payed for tap water in any restaurant . Not sure if 35 cents for water can make this subway owner rich
Rude servers and when I asked for a glass of water they say they don’t have any paper cups and I would have to buy bottle water for $4 extra. Every Subway offers free water and this location is gouching for water. Every other vendor in the food court offers free water. With high inflation water should be provided.
Subway is usually very consistent this didn’t seem to be. The staff were just “there” but didn’t seem interested in helping us or any others behind us. The food was ok but can’t figure out what was different about it here. The cookies were fantastic though I guess you can’t really screw those up!
Been ordering the Teriyaki bowl for the last 3 months from various Subways. Went to this one in the mall and the bowl was half the size. When confronted at the counter about the size, the guy and lady stated "we actually gave you extra". We told them that we never had a problem until we came here. They said this is how it is. We chose to walk away. No value here, go to any other Subway.
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