The Strawberry Lemonade Quencher Tasted Like Straight Mold Usually It Would Be A Five Star But Not This Time
Atmosphere: 4
Food: 1
Service: 3
I don't like people I don't like world
Pretty good. Had lunch
Atmosphere: 3
Food: 5
Service: 4
Jessie Addison
We went through the drive through today and had a good sized order. We get up to the window and the employee already has them all in trays. I paid and asked if we could get sleeves on all the hot drinks. She rudely said “no I’ve already put them in the tray and I’m not taking them out”. I told her we don’t need the tray either as they usually ask at the window if we need and she said “you should’ve said that back there then I’ll put some sleeves on the tray”. She then proceeded to shove them out the window at me and gave more attitude when I asked for a straw after not seeing one she gave me. Worst part is she was wearing a supervisor badge. Not a good look. I get you’re trying to keep things moving through the drive-through, but that shouldn’t affect your customer service.
Service: 1
Sylvi McIntyre
Rock City Tim's is rhe best! Comfortable seating great food and service.
Food: 5
Service: 5
Joy Gil
The staff were friendly overall, and the atmosphere was nice. I went in late since they stay open until late, and it turned out to be a good spot.
Atmosphere: 3
Food: 3
Service: 4
Cornel Popescu
Fast service and same good food.
Atmosphere: 5
Food: 5
Service: 5
Randy Phillips
Good food
Atmosphere: 4
Food: 4
Service: 4
Kensze Jaszme
FIRST OFF , I’d like to say I have left a review before & it wasn’t a very nice one before but I have decided to come back & change my review & give them 5 stars .. ONLY because of TWO PEOPLE that work at this location that have gone above & beyond every time my partner & myself have walked in. We look forward to walking into this location and seeing these two individuals because of the hard workers they are and just genuine good people! In my opinion BOTH these workers deserve a raise, there customer service is by far the best customer service I have ever received & all the other employees at this location should take note! These two employees I am speaking of are ASHER & MOHAMMED ☺️ they’re amazing people & they never mess up on our orders EVER! If the manager is reading this please let them know about this review & compliment them on how good of a job they are doing everyday at work & people see it! They deserve a paid day off or a raise 🤎
Atmosphere: 5
Food: 5
Service: 5
Tim Davis
Dropped in at 5 am on our way to the ferry, We ordered hot breakfast sandwiches and coffees, and our order was ready in a flash.
Food: 5
Service: 5
Mike Rail
Great staff at this location and always cheerful to assist you
Donuts selection was not there. Just 3 or 4 styles. Didn't get my favorite.
Atmosphere: 5
Food: 5
Service: 5
Joshua Horder
I got breakfast at this location and was done so much better then every other Tim Horton's.
The breakfast sandwich was toasted well and hot. The hash browns were crispy on the outside, while light and fluffy on the inside. The coffee was fresh, not bitter from sitting to long.
They even drew a smiley face on the coffee lid. Very friendly service and very clean. No fault could be found with my visit.
Atmosphere: 5
Food: 5
Service: 5
Danny
Nice staff, good service but inaccurate orders. Second time now I've ordered a breakfast sandwich on a bagel and just gotten a bagel with cream cheese. Sucks paying extra for something you don't even get.
The Strawberry Lemonade Quencher Tasted Like Straight Mold Usually It Would Be A Five Star But Not This Time
Atmosphere: 4
Food: 1
Service: 3
Pretty good. Had lunch
Atmosphere: 3
Food: 5
Service: 4
We went through the drive through today and had a good sized order. We get up to the window and the employee already has them all in trays. I paid and asked if we could get sleeves on all the hot drinks. She rudely said “no I’ve already put them in the tray and I’m not taking them out”. I told her we don’t need the tray either as they usually ask at the window if we need and she said “you should’ve said that back there then I’ll put some sleeves on the tray”. She then proceeded to shove them out the window at me and gave more attitude when I asked for a straw after not seeing one she gave me. Worst part is she was wearing a supervisor badge. Not a good look. I get you’re trying to keep things moving through the drive-through, but that shouldn’t affect your customer service.
Service: 1
Rock City Tim's is rhe best! Comfortable seating great food and service.
Food: 5
Service: 5
The staff were friendly overall, and the atmosphere was nice. I went in late since they stay open until late, and it turned out to be a good spot.
Atmosphere: 3
Food: 3
Service: 4
Fast service and same good food.
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 4
Food: 4
Service: 4
FIRST OFF , I’d like to say I have left a review before & it wasn’t a very nice one before but I have decided to come back & change my review & give them 5 stars .. ONLY because of TWO PEOPLE that work at this location that have gone above & beyond every time my partner & myself have walked in. We look forward to walking into this location and seeing these two individuals because of the hard workers they are and just genuine good people! In my opinion BOTH these workers deserve a raise, there customer service is by far the best customer service I have ever received & all the other employees at this location should take note! These two employees I am speaking of are ASHER & MOHAMMED ☺️ they’re amazing people & they never mess up on our orders EVER! If the manager is reading this please let them know about this review & compliment them on how good of a job they are doing everyday at work & people see it! They deserve a paid day off or a raise 🤎
Atmosphere: 5
Food: 5
Service: 5
Dropped in at 5 am on our way to the ferry, We ordered hot breakfast sandwiches and coffees, and our order was ready in a flash.
Food: 5
Service: 5
Great staff at this location and always cheerful to assist you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very slow service. Staff are always in the back.
Atmosphere: 3
Food: 3
Service: 1
Donuts selection was not there. Just 3 or 4 styles. Didn't get my favorite.
Atmosphere: 5
Food: 5
Service: 5
I got breakfast at this location and was done so much better then every other Tim Horton's.
The breakfast sandwich was toasted well and hot. The hash browns were crispy on the outside, while light and fluffy on the inside. The coffee was fresh, not bitter from sitting to long.
They even drew a smiley face on the coffee lid. Very friendly service and very clean. No fault could be found with my visit.
Atmosphere: 5
Food: 5
Service: 5
Nice staff, good service but inaccurate orders. Second time now I've ordered a breakfast sandwich on a bagel and just gotten a bagel with cream cheese. Sucks paying extra for something you don't even get.
Atmosphere: 4
Food: 2
Service: 4
hair always in sandwiches
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