Tim Hortons
6631 Island Hwy N Unit 102, Nanaimo
(250) 390-9083
Recent Reviews
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Debit machine kept double clicking my numbers, my iced coffee was lukewarm pastry stale.
Atmosphere: 1
Food: 1
Service: 2
Polite nd helpful staff.
Atmosphere: 5
Food: 5
Service: 5
The staff is always rude your service is so bad same attitudes specially the girls š¤®
Service: 1
This store they donāt deserve any stars, the employer there doesnāt care for hospitality or for hygiene. The girls was talking during my making my order about something outside the job. They donāt war hear net correctly. One girl was making my order putting her finger inside the cup then she give me the tea without looking to me who was rude. Thatās disaster and sadness putting crews serving al the mall in that bad quality.
Service: 1
The young staff seemed disorganized and lacked leadership, leading to long wait times, mix-ups, and frustrated customers. Orders piled up unclaimed due to poor communication. My order was canceled without notice because of missing ingredients. The staff should improve communication and be clearer when announcing orders.
Atmosphere: 5
Food: 5
Service: 1
The staff is too rude. I used to eat tim Horton's every day. But you guys denied to give me wrap and Begal at 10 Am. She said this is in lunch. How other tim provide in the morning.
Atmosphere: 1
Food: 1
Service: 1
5 āļø service fast and great
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
There's flies inside the donut display i saw it goes in every donut i told the tims team member but she said they have pest control and they cant control it š¤¢š¤®
Atmosphere: 2
Food: 1
Service: 3
Staff is so lovely here! Really need to add more selection the Tim bits though.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Overall Good experience. Just it is overly crowded sometimes!
Vegetarian options: They have good veggie wraps & donuts
Atmosphere: 5
Food: 4
Service: 4
Giving very less quantity in compared to other Tim Hortons store.
Timings mentioned on website is wrong I believe, I visited branch to have my BF on Sunday around 10:05 am and itās not yet opened for service .
My go to order here is a Cilantro Lime Chicken Wrap and it has been 2 or 3 times now where I order my wrap and find out after my purchase that the store doesn't have the ingredients required to make what I ordered. Frusturating when I'm on a time crunch and don't have the time to find food elsewhere.
Atmosphere: 2
Food: 4
Service: 2
Super slow. Majority of the time I will be waiting in line for over 10 minutes while thereās no other customers. Typically if I order a bagel or a sandwich itās either not cut or they used a knife that clearly wasnāt clean prior and I get bacon or lettuce (due to dirty knife) in a plain buttered bagel. Highly unsanitary!!!In the drive thru my order is almost always screwed up and I have to take it in to be fixed. Safe to say I will not be returning to this location as it is not up to par with the others around. Staff and production at uplands is far better!!
Atmosphere: 1
Food: 2
Service: 1
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