Best customer service ever seen in tim hortons Staff was so good and polite and helping everyone
Atmosphere: 5
Food: 5
Service: 5
Rishi
Very friendly and efficient staff, always a great experience with this Tim Hortons
Atmosphere: 5
Food: 5
Service: 5
Simran Sandhu
Today at 5:35 I ordered Habanero crispy chicken bowl from your tim but your sandwich station girl made it wrap when we asked her that we did not order the wrap she turned her face in anger and asked us but we made it in a wrap, she thought we will just pay for the wrap and will grab that wrap which we totally don’t like. She made that in a bowl after getting off from the drive thru we saw the bowl full of only lettuce, no rice , half chicken You can see the picture. We wasted our 10 bucks for this lettuce
RoCk ShaDoW-WaLkEr
Typical Tim Hortons experience
Atmosphere: 3
Food: 4
Service: 4
Ria Sharma
The people are very nice..and handle the order expertly
Atmosphere: 5
Food: 5
Service: 5
Michael W
Asked for wedges, no wedges. Asked for chili, no chili. Asked for bagels, no bagels. I don’t at all blame the people who work there, I blame the upper management for being bad at paying people a living wage.
Atmosphere: 2
Food: 1
Service: 3
Dolcy Gupta
They serve quick coffee and breakfast too on drive thru and staff is polite and I love to visit their everyday
Atmosphere: 5
Food: 5
Service: 5
gurpreet singh
Very good service, fresh food, thak you
Atmosphere: 5
Food: 5
Service: 5
Harjit Kaur
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Alexander Nordmarken
Fast and Friendly, my go to place if I’m North End Nanaimo
Avoid..!!!!! Staff are not only rude but also not interested in serving anyone only standing around chatting. They could not understand English, American English, Canadian English or French!!! Yes we had a full car and all common language options available for the location and yet the staff could still not understand a basic order or enquiry.
Atmosphere: 1
Food: 2
Service: 1
Norman Stevens
Stopped in here for a dozen donuts, a dozen muffins and a couple coffees for a small family get together on Saturday. I got to my destination and realized I only had 2 boxes of muffins, no donuts. I called and spoke to the Supervisor Nick and we picked them up next time we were in the hood. This was just as much my fault for leaving without asking questions, they were easy to deal with and were happy to hear from me and square-up!
Atmosphere: 4
Food: 4
Service: 5
Kate Wilson
Have had several challenges with supply at this particular Tims. It's always busy when I pass through so maybe that's it. I counted 10 staff out front last time but everything was still chaos.
Atmosphere: 2
Food: 4
Service: 2
April March
If a person cannot understand an order please don't put her on order taking. Plus she was in training. I wanted the loaded croissant and got one without the meat which makes a massive difference in a breakfast sandwich. I
Atmosphere: 3
Food: 3
Service: 1
Gursharan Singh
Amazing experience at this location. Fast and friendly service 👌🏻 thanks for making our day
Best customer service ever seen in tim hortons
Staff was so good and polite and helping everyone
Atmosphere: 5
Food: 5
Service: 5
Very friendly and efficient staff, always a great experience with this Tim Hortons
Atmosphere: 5
Food: 5
Service: 5
Today at 5:35 I ordered Habanero crispy chicken bowl from your tim but your sandwich station girl made it wrap when we asked her that we did not order the wrap she turned her face in anger and asked us but we made it in a wrap, she thought we will just pay for the wrap and will grab that wrap which we totally don’t like.
She made that in a bowl after getting off from the drive thru we saw the bowl full of only lettuce, no rice , half chicken
You can see the picture.
We wasted our 10 bucks for this lettuce
Typical Tim Hortons experience
Atmosphere: 3
Food: 4
Service: 4
The people are very nice..and handle the order expertly
Atmosphere: 5
Food: 5
Service: 5
Asked for wedges, no wedges. Asked for chili, no chili. Asked for bagels, no bagels. I don’t at all blame the people who work there, I blame the upper management for being bad at paying people a living wage.
Atmosphere: 2
Food: 1
Service: 3
They serve quick coffee and breakfast too on drive thru and staff is polite and I love to visit their everyday
Atmosphere: 5
Food: 5
Service: 5
Very good service, fresh food, thak you
Atmosphere: 5
Food: 5
Service: 5
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Fast and Friendly, my go to place if I’m North End Nanaimo
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Avoid..!!!!!
Staff are not only rude but also not interested in serving anyone only standing around chatting. They could not understand English, American English, Canadian English or French!!!
Yes we had a full car and all common language options available for the location and yet the staff could still not understand a basic order or enquiry.
Atmosphere: 1
Food: 2
Service: 1
Stopped in here for a dozen donuts, a dozen muffins and a couple coffees for a small family get together on Saturday. I got to my destination and realized I only had 2 boxes of muffins, no donuts. I called and spoke to the Supervisor Nick and we picked them up next time we were in the hood. This was just as much my fault for leaving without asking questions, they were easy to deal with and were happy to hear from me and square-up!
Atmosphere: 4
Food: 4
Service: 5
Have had several challenges with supply at this particular Tims. It's always busy when I pass through so maybe that's it. I counted 10 staff out front last time but everything was still chaos.
Atmosphere: 2
Food: 4
Service: 2
If a person cannot understand an order please don't put her on order taking. Plus she was in training. I wanted the loaded croissant and got one without the meat which makes a massive difference in a breakfast sandwich.
I
Atmosphere: 3
Food: 3
Service: 1
Amazing experience at this location. Fast and friendly service 👌🏻 thanks for making our day
Atmosphere: 5
Food: 5
Service: 5
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