My daughter and I go there every morning to have breakfast, and we are treated with a great smile and service that we have not experienced anywhere else. The staff is amazing and so is the food! WE highly recommend this location !
Atmosphere: 5
Food: 5
Service: 5
Curtis Olafson
Don't even bother the burger patties look like the are microwaved or cooked in a steamer.
The patties on 3 different burgers were beige and floppy not a chance it ever touched a grill.
I when I asked for a refund I was told no. Regret not taking a photo.
Atmosphere: 1
Food: 1
Service: 1
Nathan Kunkel
Not sure what's happened to the franchise but I'll never be back. Food inedible.
Atmosphere: 1
Food: 1
Service: 1
Tianna Moreton
Seriously rude employees. I went to get a drink and Frosty for my husband and myself. The employees gave me a dead stare and when she gave me the drink tray I almost dropped it and she didn't care at all. She stared me down in such a rude way, plus they got my drink wrong. Seriously never going to this Wendy's again. Terrible service
Food: 1
Su Kasa
Poor staff service, barely understood what was being said and had to be corrected more than once. Not familiar with own menu.
Staff were impersonable, and apparently do not offer straws anymore.
Atmosphere: 2
Food: 3
Service: 1
manvir judge
Well I don’t write these reviews often. I needed help with ordering and the crew helped me out. I don’t eat here much, but will definitely stop by if I'm near by. Thanks again to the manger helping me with the food facts. 5/5
Atmosphere: 5
Food: 5
Service: 5
Gros Big
The person at the drive tru lost my change and made me pay again 🙄
Service: 1
Jo Ujfalussy
This place has seriously gone downhill. We recently moved back to Nanaimo and both times we have been to this location its been awful food and service. Won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Tamara Hill
I went to purchase a gift for my son for Christmas and when I entered No good morning or hello. Just yep. What do you want as I'm a manager of a takeout restaurant and have incredible customer service this shocked me , also it's the holidays what kind of gift cards and they had no envelopes. That's a little thing but the customer service and the rudeness when someone's coming to spend money. Even a hello but attitude unpleasant and rude
Chris Jenner
All I have to say is go to one at country club. Just not right mix of the brand and people working there. Doesn't work . Just my opinion. Won't ever go back.
Amazing customer service and fantastic food! The staff were incredibly friendly, attentive, and went above and beyond to ensure a great experience. The food was fresh, delicious, and exceeded my expectations. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Ashish Neupane
Very bad customer service and bad etiquettes of the cashier and also the shift supervisor. Really disappointed.
Atmosphere: 1
Food: 1
Service: 1
Anthony Merino
It's not hard to make a good double double. You add 2 sugar and 2 cream and mix... This has no sugar and wasn't even mixed. Tastes like regular coffee. If they can't make a coffee why are they offering breakfast
Atmosphere: 3
Food: 1
Service: 3
Aiden Davis
Ordered the Wendy's Krabby Patty combo, expecting something Spongebob-worthy, but what did I get? Just plain old packaging, folks! No under-the-sea vibes, no jellyfish nets, not even a hint of Bikini Bottom. Just your regular fast-food wrapping, as if I ordered a cheeseburger from landlubbers' central. Honestly, I was half-expecting Squidward to hand it to me with an eye roll, but instead, it was just Dave behind the counter. Tasty, sure, but the packaging? 0/10 on the nautical nonsense scale. Where’s the pizzazz, Wendy’s?
My daughter and I go there every morning to have breakfast, and we are treated with a great smile and service that we have not experienced anywhere else. The staff is amazing and so is the food! WE highly recommend this location !
Atmosphere: 5
Food: 5
Service: 5
Don't even bother the burger patties look like the are microwaved or cooked in a steamer.
The patties on 3 different burgers were beige and floppy not a chance it ever touched a grill.
I when I asked for a refund I was told no. Regret not taking a photo.
Atmosphere: 1
Food: 1
Service: 1
Not sure what's happened to the franchise but I'll never be back. Food inedible.
Atmosphere: 1
Food: 1
Service: 1
Seriously rude employees. I went to get a drink and Frosty for my husband and myself. The employees gave me a dead stare and when she gave me the drink tray I almost dropped it and she didn't care at all. She stared me down in such a rude way, plus they got my drink wrong. Seriously never going to this Wendy's again. Terrible service
Food: 1
Poor staff service, barely understood what was being said and had to be corrected more than once. Not familiar with own menu.
Staff were impersonable, and apparently do not offer straws anymore.
Atmosphere: 2
Food: 3
Service: 1
Well I don’t write these reviews often. I needed help with ordering and the crew helped me out. I don’t eat here much, but will definitely stop by if I'm near by. Thanks again to the manger helping me with the food facts. 5/5
Atmosphere: 5
Food: 5
Service: 5
The person at the drive tru lost my change and made me pay again 🙄
Service: 1
This place has seriously gone downhill. We recently moved back to Nanaimo and both times we have been to this location its been awful food and service. Won't be going back.
Atmosphere: 1
Food: 1
Service: 1
I went to purchase a gift for my son for Christmas
and when I entered No good morning or hello. Just yep. What do you want as I'm a manager of a takeout restaurant and have incredible customer service this shocked me , also it's the holidays what kind of gift cards and they had no envelopes. That's a little thing but the customer service and the rudeness when someone's coming to spend money. Even a hello but attitude unpleasant and rude
All I have to say is go to one at country club. Just not right mix of the brand and people working there. Doesn't work . Just my opinion. Won't ever go back.
Restaurantji Recommends
Amazing customer service and fantastic food! The staff were incredibly friendly, attentive, and went above and beyond to ensure a great experience. The food was fresh, delicious, and exceeded my expectations. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service and bad etiquettes of the cashier and also the shift supervisor. Really disappointed.
Atmosphere: 1
Food: 1
Service: 1
It's not hard to make a good double double. You add 2 sugar and 2 cream and mix... This has no sugar and wasn't even mixed. Tastes like regular coffee. If they can't make a coffee why are they offering breakfast
Atmosphere: 3
Food: 1
Service: 3
Ordered the Wendy's Krabby Patty combo, expecting something Spongebob-worthy, but what did I get? Just plain old packaging, folks! No under-the-sea vibes, no jellyfish nets, not even a hint of Bikini Bottom. Just your regular fast-food wrapping, as if I ordered a cheeseburger from landlubbers' central. Honestly, I was half-expecting Squidward to hand it to me with an eye roll, but instead, it was just Dave behind the counter. Tasty, sure, but the packaging? 0/10 on the nautical nonsense scale. Where’s the pizzazz, Wendy’s?
Parking: Evening staff very rude
Don’t visit here
Atmosphere: 1
Food: 1
Service: 1
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