Butter Lane Bake Shop

chocolate cupcake with nut filling was not fresh, not even close to that. husband bought this cupcake for my daughter.she tried and she was not eating it, we all tried and it tasted like rotten nuts with baking soda. Terrible! and 4.50$ for that. I throw it out. I suggest to buy fruit tart in mexican kind of bakery not far from this place for only 3$, fresh and tasty

Food: 1

Butterlane saved my Dad's 90th birthday! Having just moved, I called Butterlane in a panic when I realized I hadn't ordered a cake. I had used them before and loved their cakes, and even though I didn't give them enough time, they made the most beautiful cake that was absolutely delicious! Everyone raved about it, and my Dad was so surprised and so happy. Thank you and you have a customer for life :))

Food: 5

Service: 5

This is a great spot with super friendly staff!

Atmosphere: 5

Food: 5

Service: 5

This is such a great spot for sweet treats. Breakfast and lunch. I hope the Quay finishes the renos/ construction soon as this has greatly affected this awesome business.
The service is always great. Definitely, a must visit at the Quay??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 6 Pack Cupcakes, blt Egg, Lox or Cream Cheese Bagel, Welsh Rarebit Egg, Chicken Avocado, 6 Pack Macarons

one of the owners who was there hooked me into buying the scone and cupcakes. we had a great chat.

Kid-friendliness: it triggers kids sweet tooth

Atmosphere: 5

Food: 5

Service: 5

One of the best little gems to discover if you haven't already. Bought a cupcake & boy was it delicious. The cakes are stunning & delicious. Well worth the high price, cause there is no way I could make a cake like that.

Atmosphere: 5

Food: 5

Service: 5

Terrible communications, did not follow through on the requested designs, delivered the wrong size of cupcakes, still owes a refund due to order size reduction, shops are closed with no reason why or when it will be open. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Terrible communications, did not follow through on the requested designs, delivered the wrong size of cupcakes, still owes a refund due to order size reduction, shops are closed with no reason why or when it will be open. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Ally is amazing and went above and beyond to make me feel valued as a customer and visitor to Vancouver, the oat milk Matcha latte was the best I ever had and we really enjoyed the delicious scones also, 10/10. It was so nice, we came back for more the same day before leaving. Thank you do much Ally for your amazing customer service, compassion, warmth and friendliness. The world needs more people like you!

Atmosphere: 5

Food: 5

Service: 5

Well! I don't know where to start.. I am scheduled to pick up two cakes at 4pm, I went there and the shop is closed. I called and nobody answered. Good thing, they still have a shop at the quay so I called that shop to tell them about my pickup order. Thanks to Katie for coming back. Apparently they closed at 4pm and the staff had left their shop, couldn't even bother to call me to ask if I was coming in to pick up the cake, or say they're about to close. Or could've ask me when I ordered, or when I went there to drop off the Lego pieces (2 days before pickup day) if I can pick up the cake earlier than 4pm. I appreciate the effort of the Lonsdale Quay staff, for calling someone to come in and help me, and for Katie (I think that's the name I heard) for coming back. But it could've been prevented if a proper communication was done. To make the matters worse, I went home and got even more disappointed about how my son's cake looked like. I mean considering the price, I was not expecting it to look like this at all (refer to the pics attached)! I ordered the cake Wed afternoon, scheduled to be picked up on Saturday at 4pm. Sure! Some can say it's rushed, but for an $80 cake to look like this? I don't know. But I went to their shop Wed morning to inquire about the cake. The staff said they can do it because it's still within their ordering window. So I ordered two cakes, the other one is nice and simple. But the cake for my son, looked so disappointing, looked so far from their price. Like, come on, It's $80 for a small cake! Honestly, I don't really mind the price because it's my boy's special day! It's rushed, yes I understand that's why I went at the shop 3 days before pick up to make sure it's still ok to order and they can still make the theme happened. I even went back Thursday morning to drop off some Lego pieces, they could've told me they can't make it if they think it's too rushed but they didn't. And to my disappointment, the cake looked so messy even my 5yr old son was not happy!

Food: 1

Service: 1

Amazing experience! We ordered a two-tiered buttercream cake for our wedding reception dinner on June 2, 2024. Both tiers were a delicious combination of chocolate cake with vanilla buttercream. The cakes were made with high-quality ingredients and beautifully decorated. The attention to detail and craftsmanship truly impressed us, making our special day even more memorable. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Came here for Mother’s Day afternoon tea. Google says they open at 10am and we get there and she says they open at 10:30. No problem. We wait 30min only to find out they don’t have ANY of their afternoon tea stock and there’s nothing available. She has no scones, no ingredients to make the finger sandwiches…just brutal. So disappointed…they shouldn’t advertise an entire section of their menu if they’re not going to be prepared to serve it or stock it properly.

I stumbled upon this adorable and budget-friendly bake shop at Lonsdale Quay and found myself lingering over their delightful selection of treats. If you find yourself in the area, I highly recommend giving it a try.

Atmosphere: 4

Food: 5

Service: 4

The staff at Butterlane made my birthday! Not only was the carrot cake SO yummy and beautiful, there was a miscommunication on when and where to pick up the cake and then they ended up delivering the cake to my house. I was so taken back and so over the moon happy. Thank you so much for doing that, gained a forever customer! ❤️

Food: 5

Service: 5

The chocolate croissant was better than some I've had in Paris, one of the best bake shops in the Quay.

Atmosphere: 5

Food: 5

Service: 5