Chipotle Mexican Grill
1301 Lonsdale Ave, North Vancouver
(604) 770-3209
Recent Reviews
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Got the worst stomach ache from their bowl.
Atmosphere: 1
Food: 1
Service: 1
Asked for tomatillo-Red chili salsa and instead got tomato salsa can’t get simple orders right
Food: 1
Service: 1
Staff were very rude and disengaged did not help with any questions. I wanted steak was dry and looked like jerky. Maximum five pieces of steak in container looks like they might’ve been 12 hours old so we didn’t get steak When got to the counter, the staff was confused when got to the till it was charged wrong and the solution to getting a refund was very lengthy and unnecessary. Was asked if I wanted a free side, but all I wanted was a refund for the money. I dropped my queso on the floor, which I will take was my fault however, when I looked at the staff and said I’m sorry I dropped my queso. I was met with blank stares no help was given or offered or even a word out of their mouth I had to go back-and-forth between the napkin station which was dirty and not refilled to pick up my queso off the floor. There were about seven people working in front of house no questions were answered and no help was given when needed. I honestly think all of the workers need a retraining and how to deal with customer service scenarios just to make everyone’s night a little smoother
Atmosphere: 1
Food: 4
Service: 1
Food was super fresh and tastes amazing! Portion size was perfect and everything was packed neatly. Definitely coming back! Harsh was helpful. The orders were accurate. Best services!!
Atmosphere: 5
Food: 5
Service: 5
I visited this Chipotle a few days ago, and the experience honestly meant more than I expected. The moment I walked in, the store felt clean, welcoming, and calm. Everything was organized, the atmosphere felt good, and you could tell the team actually cared about their space.
The food was incredibly fresh — warm, flavourful, and made with care. Every ingredient tasted clean and high-quality, and the portions were perfect. It didn’t feel rushed or thrown together; it felt thoughtfully prepared.
But what truly stood out was the service. The staff in line were patient, kind, and attentive to everyone, even during busy moments. There was no rushing, no stress — just genuine customer care. Little things like a friendly greeting or taking a moment to make sure the order was right made the whole visit feel special.
I left feeling grateful, satisfied, and honestly a little uplifted. It’s rare to find a place where the food, the environment, and the people all create such a positive experience. I’ll definitely be coming back — not just for the food, but for the warmth this location brings.
Atmosphere: 5
Food: 5
Service: 5
I don’t usually write long reviews, but this visit honestly deserved one. I went to this Chipotle a few days ago, and the experience stayed with me in the best way. From the moment I walked in, the store felt clean, welcoming, and organized — you can always tell when a team actually cares about their space, and this crew definitely does.
What really made the visit special was the service. Harsh was helping us in line, and he treated us with such genuine kindness. He wasn’t rushing anyone, he wasn’t frustrated — he was patient, respectful, and warm, making everyone feel comfortable even during a busy moment. It’s rare to find someone who brings that kind of calm energy into their job, and it made such a difference.
The food itself was perfect — fresh, warm, and full of flavour. You could taste the quality in every bite. It felt like the team really took their time with each bowl instead of just throwing ingredients together. The portions were great, everything looked clean, and the ingredients tasted like they had just been prepared. Even watching the staff work behind the counter, you could see how smoothly they moved and how well they supported each other.
What touched me the most was that it didn’t feel like just another fast-food stop. It felt like a place where the staff actually cared about the people walking through the door. Harsh checking in with guests, the team working in sync, the fresh food, the clean environment — all of it reminded me that small moments of kindness during everyday errands truly matter.
This visit made my day, and honestly, it made me appreciate good service even more. I left feeling happy, satisfied, and grateful. Thank you to Harsh and the entire team for making something as simple as getting a meal feel special. I’ll definitely be coming back — not just for the food, but for the people who make this place feel so welcoming.
Atmosphere: 5
Food: 5
Service: 5
Loved my experience here. Harsh helped us decide on our bowls and the kitchen crew did an amazing job with the ingredients — everything tasted so fresh. The store was clean and the staff was really welcoming.
Atmosphere: 5
Food: 5
Service: 5
My family and I stopped by a few days ago and had such a good experience. The food quality was amazing — everything tasted fresh and well-seasoned. The store was spotless, and the service was smooth. Harsh and his co-workers assisted us at the line and was very kind, making sure we got exactly what we wanted. This location is definitely one of the better Chipotle spots!
Atmosphere: 5
Food: 5
Service: 5
Good service and food is great
Atmosphere: 5
Food: 5
Service: 5
Burrito was huge and tasty,lemonade was awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's a decent chipotle, unfortunately the portion sizes are mixed and the staff were just okay.
Atmosphere: 2
Food: 3
Service: 2
Really look forward to my weekly Sunday night visit for my favourite Sunday fix. Great food apart the staff is wonderfully welcoming especially Anjali. Lovely food and lovely staff translates to a lovely experience each visit!
Atmosphere: 5
Food: 5
Service: 5
Best service every time I visit by Anjali.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Steak, Guacamole, Chips, Quesadilla, Salad, Build Your Own Tacos
love the food, but the mobile orders are always delayed. i’d understand if they were a few minutes late because places can get busy but i’ve been kept waiting for over half an hour after my order was supposed to be ready
Atmosphere: 3
Food: 5
Service: 2
The food was really amazing really loved it. Definitely coming back here. Thanks to harsh who assisted us today.
Service: 4
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