Panago Pizza

The truffle pizza was terrible, mostly crust even though I ordered thin crust. They are clearly cheaping out..

Food: 2

I like pizza a lot it is cheaper

Super friendly staff, yummy pizza. Been going to this place for 8+ years, pizza's always good and staff is pleasant even when it's busy. I miss their old school taco pizza though.

Atmosphere: 5

Food: 4

Service: 5

Got some extra pizza for free from a cancelled order

Atmosphere: 5

Food: 5

Service: 5

Great Pizza and quick delivery

Nice staff. Delicious food. Good prices.

Average pizza, although I appreciate the variety of options. However, for some reason this location seems to ALWAYS be out of stock for all of the best items, sometimes for weeks at a time. Can’t order my usual pizza toppings or dips over half the time because they are out of stock! It’s really annoying, especially because the app doesn’t tell you they are out of stock until the last step of the ordering process.

Edit: tried to order again, still very limited ingredients. I had to get a different dipping sauce than my usual once again, and it gave me food poisoning. Have been sick for days now. Not happy. Not to mention, the last few times we ordered the garlic cheesy bread, they put the thinnest layer of cheese on it possible. I miss when there was so much cheese that you could pull it apart and get nice stringy cheese. 😭 What is going on here lately?! New management? Personally I am avoiding this location moving forward.

Usually everything is spot on, but today I wanted a steak and mushroom melt, only to be told by the female server that she didn't feel like making the sauce. Now I know these are franchised locations. Why is head office not doing secret shoppers?????

I usually enjoy Panago because their pizza is great, but today’s experience was disappointing. I ordered the Philly Steak pizza only to find out they couldn’t serve it because they ran out of white sauce. Then I tried to get the Steak Mushroom Melt, but it wasn’t available either due to no cheddar sauce. To top it off, out of the 14 dips listed on their menu, only 3 were available. Hoping for better stock management in the future.

Will never order from Panago again. We ordered the medium Primo Capicolla and a Hawaiian. They were both tasteless. I question if there was any capicolla on the pizza and definitely no spice. Think they forgot the tomato sauce on the Hawaiian and they must have waved some pineapple over the top. Waste of money.

Atmosphere: 1

Food: 1

Service: 1

Great service. Great to have in our neighbourhood.

I placed a pre order for a pizza over 24 hours before. It arrived over an hour later then scheduled. After I mentioned that they offered me a $5 credit for the next time I ordered pizza. When I tried to use that credit 2 months later they told me it expired. Sorry I wasn’t in a rush to order pizza from you right after you botched my first order

How the hell does a pizza place run out of cheese

Pizza is very good for a take out pizza chain.However, in the last 3 orders out of 4 we have realized they did the cut out the middle of pizza trick that went viral on Twitter & tictoc couple of months ago.It looks like they don't even try to hide it.You can see that clearly on the pizza we got today.- Compared to the box shape you can clearly see the pizza is not exactly round and smaller than it should be. Which I guess could happen in a place where the pizza dough is opened by hand. But in Panago they use round trays to make sure pizzas come out exactly round and the right size.- Look at slice "1", edges don't match on both sides with slices 2 and 10, it is much smaller than it should be.- Compare slice 1 to slice 6, cut line on one side matches but not on the other side.- toppings on tip of slice 5 don't match with slice 4 or slice 6. We were pretty hungry so I didn't try to reorganize the slices but I think slice 5 should be next to slice 10. Look at the edge and how it sticks out as well. Compare that to the edges of 4 and 3 which match perfectly.- If you look at the cut lines and especially the middle of the pizza it looks like each slice was cut individually not with 5 straight lines, which doesn't make any sense.It looks like the slices were moved around after they have been cut. I assume, it was very obvious when the middle strip was removed, so they moved the slices around to make it more round, maybe?If it only happened once I would say I am seeing things but 3 times out of 4 is pretty suspicious.Maybe they don't like me there... I'll order from another account next time and we'll see what happens...

Food: 4

Service: 1

Great quality pizza. Variety that includes vegan and gluten friendly options. (On the photo is Organic Gluten-Smart Brooklyn Pepperoni)