A decent Starbucks. Same products as everywhere else. Decent but at-times slow service. Big space with an unfortunately-placed supporting pillar right in the middle of the store.
Atmosphere: 3
Food: 4
Service: 3
Margarita Wyld
The crew here is always so friendly!
Atmosphere: 4
Service: 5
Matt
Super friendly service every time I've been here. They even spelled my name wrong for a truly authentic experience!
Atmosphere: 5
Food: 4
Service: 5
venus shahrjerdi
I love this place
Atmosphere: 5
Food: 5
Service: 5
barzan muh
I just can say thank you all guys especially DENNIS and MOHAMAD,
Atmosphere: 5
Food: 5
Service: 5
kiana tarighat
I usually enjoy Starbucks, but today’s experience was very disappointing. I placed a coffee order, and the barista-cashier Micaela made a mistake with my drinks. Instead of fixing it, I only received one coffee, and the other was not prepared properly at all.
I was told I would only be charged for the size difference (about 0.63) and also I pay tip for this behaviour,but the process took another 10 minutes to sort out. Even worse, there was no apology offered for the mistake, and I ended up waiting over half an hour just to get my drinks.
This is not the level of customer service I expect from Starbucks. Mistakes can happen, but an apology and quick correction would have made a huge difference.
Service: 1
Barry Leonard
Staff was rude today and drink took forever to make.
Service: 1
lucy lulu
I ordered online but the starbucks app crashed the first time and didnt show that I ordered at all! I ordered again and when I got there I saw they were making double my order I was shocked because they charged me twice and I didnt know! I spoke about it with my dad and this worker, Micheala, overheard and she told me that I can get a refund. She was so helpful! She was very kind for taking time out of her day and helped me. She definitely deserves a promotion or raise! I got my refund there fast :) Thank you Micheala! 😊❤️
Atmosphere: 5
Food: 5
Service: 5
ehsan bastam
I always have a great experience at Starbucks thanks to Mohammad. He’s incredibly kind, professional, and really knows his craft. His friendly attitude and excellent service make every visit enjoyable. Truly one of the best baristas I’ve met—highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Cam Smith
August 1, and 2nd both days I get my usual vanilla sweet cream cold brew. Two days in a row I have taken it back because it tastes horrible. No vanilla shots in a grande. Supposed to be 2. Very little cream, and I asked for extra. Time to go to a different location.
I always stop by when I'm in North Vancouver. One of my favorite coffee spots.
Atmosphere: 5
Food: 5
Service: 5
May M
This used to be a Starbucks with a friendly staff, but the last couple of times I’ve gone the staff seem fed up with their job. No greeting (not even a smile) from behind the counter, even when you are standing at the till waiting to order.
I went in today, no line up, 3 people behind the counter. I made eye contact with two of the baristas and no “hello”, no smiles, and no “we will be with you in a moment”. Just looked at me and then turned their backs to go back to the task they were doing.
I was ordering with Mona today, and she really did not seem like she wanted to get my order right. I had to correct her three times on two different mistakes for my one quite simple coffee order. And then she forgot my request for light ice =\ And I could barely hear her as she was speaking so quietly… I hope that things start to cheer up behind the counter as I go to this location quite frequently.
Atmosphere: 3
Food: 2
Service: 1
Kelly Smith
Worst Starbucks location on the North Shore. They constantly forget drink modifications on top of just giving you a completely different item. Last week, I ordered a midday square and was given the madeleine cakes… I have no idea how a mistake like that was made. This location used to be better, but I think some of the newer staff have no idea what they are doing. You’re better off going to a different Starbucks unless you want to waste time flagging down baristas to correct your order.
Atmosphere: 1
Food: 1
Service: 1
Arshia Jafari
This spot in northshore is awesome and i had really good time in there, and i want to specially thank from Narges because of her nice and friendly communication.
Atmosphere: 5
Food: 5
Service: 5
Kessara
They forget my caramel drizzle every single time I come here (which is often as I work in the area) When I am paying almost $8 for a drink, I expect it to be made properly. It’s frustrating to have to flag down a barista to tell them they forgot it. Must be new staff because this never used to happen. My coworkers also say that this location is constantly making their drinks wrong, or making a completely different drink than what was ordered.
A decent Starbucks. Same products as everywhere else. Decent but at-times slow service. Big space with an unfortunately-placed supporting pillar right in the middle of the store.
Atmosphere: 3
Food: 4
Service: 3
The crew here is always so friendly!
Atmosphere: 4
Service: 5
Super friendly service every time I've been here. They even spelled my name wrong for a truly authentic experience!
Atmosphere: 5
Food: 4
Service: 5
I love this place
Atmosphere: 5
Food: 5
Service: 5
I just can say thank you all guys especially DENNIS and MOHAMAD,
Atmosphere: 5
Food: 5
Service: 5
I usually enjoy Starbucks, but today’s experience was very disappointing. I placed a coffee order, and the barista-cashier Micaela made a mistake with my drinks. Instead of fixing it, I only received one coffee, and the other was not prepared properly at all.
I was told I would only be charged for the size difference (about 0.63) and also I pay tip for this behaviour,but the process took another 10 minutes to sort out. Even worse, there was no apology offered for the mistake, and I ended up waiting over half an hour just to get my drinks.
This is not the level of customer service I expect from Starbucks. Mistakes can happen, but an apology and quick correction would have made a huge difference.
Service: 1
Staff was rude today and drink took forever to make.
Service: 1
I ordered online but the starbucks app crashed the first time and didnt show that I ordered at all! I ordered again and when I got there I saw they were making double my order I was shocked because they charged me twice and I didnt know! I spoke about it with my dad and this worker, Micheala, overheard and she told me that I can get a refund. She was so helpful! She was very kind for taking time out of her day and helped me. She definitely deserves a promotion or raise! I got my refund there fast :)
Thank you Micheala! 😊❤️
Atmosphere: 5
Food: 5
Service: 5
I always have a great experience at Starbucks thanks to Mohammad. He’s incredibly kind, professional, and really knows his craft. His friendly attitude and excellent service make every visit enjoyable. Truly one of the best baristas I’ve met—highly recommend!
Atmosphere: 5
Food: 5
Service: 5
August 1, and 2nd both days I get my usual vanilla sweet cream cold brew. Two days in a row I have taken it back because it tastes horrible. No vanilla shots in a grande. Supposed to be 2. Very little cream, and I asked for extra. Time to go to a different location.
Atmosphere: 3
Service: 4
Restaurantji Recommends
I always stop by when I'm in North Vancouver. One of my favorite coffee spots.
Atmosphere: 5
Food: 5
Service: 5
This used to be a Starbucks with a friendly staff, but the last couple of times I’ve gone the staff seem fed up with their job.
No greeting (not even a smile) from behind the counter, even when you are standing at the till waiting to order.
I went in today, no line up, 3 people behind the counter. I made eye contact with two of the baristas and no “hello”, no smiles, and no “we will be with you in a moment”. Just looked at me and then turned their backs to go back to the task they were doing.
I was ordering with Mona today, and she really did not seem like she wanted to get my order right. I had to correct her three times on two different mistakes for my one quite simple coffee order. And then she forgot my request for light ice =\ And I could barely hear her as she was speaking so quietly…
I hope that things start to cheer up behind the counter as I go to this location quite frequently.
Atmosphere: 3
Food: 2
Service: 1
Worst Starbucks location on the North Shore. They constantly forget drink modifications on top of just giving you a completely different item. Last week, I ordered a midday square and was given the madeleine cakes… I have no idea how a mistake like that was made. This location used to be better, but I think some of the newer staff have no idea what they are doing. You’re better off going to a different Starbucks unless you want to waste time flagging down baristas to correct your order.
Atmosphere: 1
Food: 1
Service: 1
This spot in northshore is awesome and i had really good time in there, and i want to specially thank from Narges because of her nice and friendly communication.
Atmosphere: 5
Food: 5
Service: 5
They forget my caramel drizzle every single time I come here (which is often as I work in the area) When I am paying almost $8 for a drink, I expect it to be made properly. It’s frustrating to have to flag down a barista to tell them they forgot it. Must be new staff because this never used to happen. My coworkers also say that this location is constantly making their drinks wrong, or making a completely different drink than what was ordered.
Atmosphere: 3
Food: 3
Service: 1
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