I asked and re iterated 4 separate times that I would like a coffee with 1 cream, and after the lady behind the counter stared blankly at me for a while as if I was speaking a foreign language, I somehow ended up with a coffee containing sugar and no cream, and to top it off there was a dirty coin in the bag sitting on my donut. I was in a hurry so by the time I noticed it was too late to go back and ask for a refund, but I will never be going back to this location. Absolutely unacceptable and disgusting it's a shame what's become of our beloved Tim's lately
Atmosphere: 1
Food: 1
Service: 1
Gurmohit Sidhu
So bad service girl this night was so rude and didn’t take right order. Don’t know any customer service and manners.
Laura E
Best Tim Hortons I have ever been to. They are the fastest and kindest people. Great job for such a busy location.
Atmosphere: 5
Food: 5
Service: 5
tone
Good location with friendly service
Atmosphere: 5
Food: 5
Service: 5
Milad Zare
Helpful and friendly staff
URPAL JESUS
Went to use my app for a 200 points offer on a purchase, made said purchase on a medium double double, was then charged points for the coffee I ordered and charged 55 cents on my debit which was the moment when I realized there was an error with the transaction. Made it known to the employee who served me with the management right behind them and both of them did nothing, where the employee acted like nothing wrong occurred, was very difficult dealing with the language barrier where they cant fully understand the issue and you have to play charades.
Faizel Laher
I took a school group of 26 students and 5 teachers to this Tim Hortons in North Vancouver earlier this month. I had pre-ordered our loaded chicken wraps, given the size of our group, and made into a combo with a lemonade and a donut. When we arrived, everything was ready, and the manager, Navam, and her team welcomed us with smiles and gave us our food and drinks promptly, without even disrupting the flow of their regular lunchtime crowd. The restaurant has ample seating and we were all able to enjoy the food nicely before continuing with our school trip. Thank you to Navam and the team.
Atmosphere: 5
Food: 5
Service: 5
Parisa M
I really love this location . Staff are very responsible and friendly , It was just a first time I saw some flies over cookies ! is that possible to close it’s door to prevent them coming in ?
Thank you
Atmosphere: 5
Food: 5
Service: 3
Marc Waldon
Constantly getting my order wrong. Check before you leave that it’s correct.
Funny even after 3 years nothing has changed.
thenativedude
avoid this Tim Hortons, don’t expect them to get your order right ever. Also I got a bagel with cream cheese and they some how managed to put the container plastic wrap from the cream cheese INSIDE my bagel, the whole circle part.. AVOID
I only visit TH to grab donuts for the staff every week or so. Found their selection of donuts has shrunk while the prices increased. Staff is always a bit obsequious but with a differential attitude, a bit of an oxymoron, so if you don't mind that come on in.
Atmosphere: 3
Food: 3
Service: 4
Bradley Oldham
Staff is very friendly, takes mobile, automated point of sale and in person orders so choose whatever you are comfortable with. Kids love the hockey high table and food is fast.
I asked and re iterated 4 separate times that I would like a coffee with 1 cream, and after the lady behind the counter stared blankly at me for a while as if I was speaking a foreign language, I somehow ended up with a coffee containing sugar and no cream, and to top it off there was a dirty coin in the bag sitting on my donut. I was in a hurry so by the time I noticed it was too late to go back and ask for a refund, but I will never be going back to this location. Absolutely unacceptable and disgusting it's a shame what's become of our beloved Tim's lately
Atmosphere: 1
Food: 1
Service: 1
So bad service girl this night was so rude and didn’t take right order. Don’t know any customer service and manners.
Best Tim Hortons I have ever been to. They are the fastest and kindest people. Great job for such a busy location.
Atmosphere: 5
Food: 5
Service: 5
Good location with friendly service
Atmosphere: 5
Food: 5
Service: 5
Helpful and friendly staff
Went to use my app for a 200 points offer on a purchase, made said purchase on a medium double double, was then charged points for the coffee I ordered and charged 55 cents on my debit which was the moment when I realized there was an error with the transaction. Made it known to the employee who served me with the management right behind them and both of them did nothing, where the employee acted like nothing wrong occurred, was very difficult dealing with the language barrier where they cant fully understand the issue and you have to play charades.
I took a school group of 26 students and 5 teachers to this Tim Hortons in North Vancouver earlier this month. I had pre-ordered our loaded chicken wraps, given the size of our group, and made into a combo with a lemonade and a donut. When we arrived, everything was ready, and the manager, Navam, and her team welcomed us with smiles and gave us our food and drinks promptly, without even disrupting the flow of their regular lunchtime crowd. The restaurant has ample seating and we were all able to enjoy the food nicely before continuing with our school trip. Thank you to Navam and the team.
Atmosphere: 5
Food: 5
Service: 5
I really love this location .
Staff are very responsible and friendly ,
It was just a first time I saw some flies over cookies !
is that possible to close it’s door to prevent them coming in ?
Thank you
Atmosphere: 5
Food: 5
Service: 3
Constantly getting my order wrong. Check before you leave that it’s correct.
Funny even after 3 years nothing has changed.
avoid this Tim Hortons, don’t expect them to get your order right ever. Also I got a bagel with cream cheese and they some how managed to put the container plastic wrap from the cream cheese INSIDE my bagel, the whole circle part.. AVOID
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I only visit TH to grab donuts for the staff every week or so. Found their selection of donuts has shrunk while the prices increased. Staff is always a bit obsequious but with a differential attitude, a bit of an oxymoron, so if you don't mind that come on in.
Atmosphere: 3
Food: 3
Service: 4
Staff is very friendly, takes mobile, automated point of sale and in person orders so choose whatever you are comfortable with.
Kids love the hockey high table and food is fast.
Atmosphere: 5
Food: 5
Service: 5
The best Tims in Bc
Atmosphere: 5
Food: 5
Service: 5
The drive through staff are super nice.
Atmosphere: 5
Food: 5
Service: 5
Helpful staff
Atmosphere: 3
Food: 5
Service: 5
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