It’s always my favourite spot to meet friend and the services here is very very nice, they always offer their best to your requirements 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Hitanshu arora
We ordered tripple tripple step tea and they made like zero sugar they made it agian and again same
Atmosphere: 1
Food: 1
Service: 1
DILREET KAUR BRAR
Today I visited this location. I got a coffee and a donut. They were fresh and tasty. Staff working here is kind and friendly.
Atmosphere: 5
Food: 5
Service: 5
Jason Securename
Fast food what do you want to know?
Atmosphere: 3
Food: 2
Service: 4
K. Sedaghat
I got best service from vishav and rajveer i am regular customer here Thanks for this service appreciate the whole team 🙌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Iced Capp
Gordon Kwong
Ordered a box of ten timbits a few old fashioned and some honey dip and they all seemed like they were all over a day old, dried out and getting overly chewy. Far cry from when they made an okay donut.
Atmosphere: 3
Food: 2
Service: 4
Tania Veschini
I have been at Tim Hortons at 1509 lonsdale several times and each time I have been served by Tripta. She has gone out of her way to accommodate my requests for a delicious cheese pizza. Each time she has served me with a big smile and has always accommodated my special request. Tripta is a wonderful asset and a wonderful representative to Tim Hortons.
Atmosphere: 4
Food: 5
Service: 5
Felix Haloo Choi
I frequently visit this busy North Vancouver Tim Hortons near the central area and am always pleasantly surprised. I recently asked for some help, and the staff member assisted me right away without any hesitation. Although the store often gets crowded and seating can be limited, the staff are consistently friendly and helpful.
Atmosphere: 3
Food: 5
Service: 5
Skyler Allison
Always clean and the staff are always very kind and sweet! I get ice cap almost daily it’s always made well, nice and cold for the summer inside too with ac!
Atmosphere: 5
Food: 5
Service: 5
Skyler
Team members are very very friendly always make my day!
The employees at this location were surprisingly rude and unprofessional. I ordered a steeped tea — something I’ve been having daily from Tim Hortons for over four years — and it was cold. When I politely brought it up to the staff, one of the employees immediately started arguing with me instead of listening, speaking over me non-stop.
She then replaced the tea using the exact same pot I had just told her was cold. I asked her, “What are you doing? I already mentioned it’s cold — you need to make a fresh one.” Instead of addressing the concern, she simply turned her back and walked away.
This kind of behavior shows a serious lack of training and customer service awareness. I even told her it might not be her fault — perhaps the machine’s heater isn’t working properly or the settings are off, and it should be reported. Still, she ignored me and walked off.
I sincerely hope the owner takes this seriously and begins to train staff not only to listen to customers, but to treat them with respect. It’s frustrating when employees assume customers are lying instead of trying to resolve a simple issue.
In the end, they handed me the same cold tea again, hoping it would somehow be hotter — it wasn’t. I threw it out and went to another Tim Hortons where the tea was perfect as always. This location clearly needs proper training in how customer service actually works, I’ve been coming here every morning , I won’t from now on
Atmosphere: 4
Food: 1
Service: 1
Shideh Oveisi
I have a good experience with navneet and love,every day she working hard ,and good services thank you!
Atmosphere: 5
Food: 3
Service: 5
Yuvraj Singh
Excellent customer service from their employees every I bought coffee from there in the evening time one of their employee name Tripta she always advice better drinks and food and also she works in very fast pace environment.I advise everyone to visit there.
It’s always my favourite spot to meet friend and the services here is very very nice, they always offer their best to your requirements 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
We ordered tripple tripple step tea and they made like zero sugar they made it agian and again same
Atmosphere: 1
Food: 1
Service: 1
Today I visited this location. I got a coffee and a donut. They were fresh and tasty. Staff working here is kind and friendly.
Atmosphere: 5
Food: 5
Service: 5
Fast food what do you want to know?
Atmosphere: 3
Food: 2
Service: 4
I got best service from vishav and rajveer i am regular customer here Thanks for this service appreciate the whole team 🙌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Iced Capp
Ordered a box of ten timbits a few old fashioned and some honey dip and they all seemed like they were all over a day old, dried out and getting overly chewy. Far cry from when they made an okay donut.
Atmosphere: 3
Food: 2
Service: 4
I have been at Tim Hortons at 1509 lonsdale several times and each time I have been served by Tripta. She has gone out of her way to accommodate my requests for a delicious cheese pizza. Each time she has served me with a big smile and has always accommodated my special request. Tripta is a wonderful asset and a wonderful representative to Tim Hortons.
Atmosphere: 4
Food: 5
Service: 5
I frequently visit this busy North Vancouver Tim Hortons near the central area and am always pleasantly surprised. I recently asked for some help, and the staff member assisted me right away without any hesitation. Although the store often gets crowded and seating can be limited, the staff are consistently friendly and helpful.
Atmosphere: 3
Food: 5
Service: 5
Always clean and the staff are always very kind and sweet! I get ice cap almost daily it’s always made well, nice and cold for the summer inside too with ac!
Atmosphere: 5
Food: 5
Service: 5
Team members are very very friendly always make my day!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff. Look forward to going back :)
The employees at this location were surprisingly rude and unprofessional. I ordered a steeped tea — something I’ve been having daily from Tim Hortons for over four years — and it was cold. When I politely brought it up to the staff, one of the employees immediately started arguing with me instead of listening, speaking over me non-stop.
She then replaced the tea using the exact same pot I had just told her was cold. I asked her, “What are you doing? I already mentioned it’s cold — you need to make a fresh one.” Instead of addressing the concern, she simply turned her back and walked away.
This kind of behavior shows a serious lack of training and customer service awareness. I even told her it might not be her fault — perhaps the machine’s heater isn’t working properly or the settings are off, and it should be reported. Still, she ignored me and walked off.
I sincerely hope the owner takes this seriously and begins to train staff not only to listen to customers, but to treat them with respect. It’s frustrating when employees assume customers are lying instead of trying to resolve a simple issue.
In the end, they handed me the same cold tea again, hoping it would somehow be hotter — it wasn’t. I threw it out and went to another Tim Hortons where the tea was perfect as always. This location clearly needs proper training in how customer service actually works, I’ve been coming here every morning , I won’t from now on
Atmosphere: 4
Food: 1
Service: 1
I have a good experience with navneet and love,every day she working hard ,and good services thank you!
Atmosphere: 5
Food: 3
Service: 5
Excellent customer service from their employees every I bought coffee from there in the evening time one of their employee name Tripta she always advice better drinks and food and also she works in very fast pace environment.I advise everyone to visit there.
Atmosphere: 5
Food: 5
Service: 5
Good place for coffee.
Atmosphere: 5
Food: 5
Service: 5
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