Starbucks

Mills Road Plaza, 382 E Island Hwy E, Parksville
(250) 248-9720

Recent Reviews

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TheAnarchistKampfen

My barista Lindsay was very helpful and knew menu very well and gave me a couple suggestions for drink ideas I've never thought of

Atmosphere: 5

Food: 5

Service: 5

Brandy Richardson

Was there for 40 minutes for an order a head. Went at the estimated time for pick up. I understand being busy, I work in health care but I never got my stuff I went over my lunch break waiting and had to get a refund in the end. I could see people working hard but at the same time, was it necessary to take time to write “ live laugh love “ on every cup? I just wanted my coffee, I’m a tired health care worker. If this place is so high in demand and busy I suggest they hire more staff or pay their staff more. I use to go here everyday. Gold Starbucks member. I stopped. I go to our local coffee shop now. Starbucks isn’t worth it anymore.

D Corr

Give Lindsay a raise!!! Awesome barista and an amazing personality to go with it. Loved our experience juat stopping in quick to grab a drink and pastry. She made a 15 minute experience memorable…. 👍👏

Atmosphere: 5

Food: 5

Service: 5

Karen Bezaire

I'd never been to such a dirty, messy Starbucks before. I was stunned at how every surface from the front and back counter, to the tables and coffee sugar station was an absolute mess and looked like they weren't even cleaned the night before closing... I was there at 9:30am on a Saturday. No toilet paper in either bathrooms and they were so gross I just had to walk out. The girls were sweet and obviously busy but man, clean as you go ladies!

Atmosphere: 1

Food: 5

Service: 4

Jonathon Rollack

I get that the drive thru is a large part of their business, but seriously. They need to prioritize walk ins too!

Atmosphere: 5

Food: 5

Service: 2

Anthony Sandvar

This store needs more staff at busy times. They seemed stressed and out of breath when I visited.

CJ Heuchert

very nice location calm quiet atmosphere

Atmosphere: 5

Food: 5

Service: 5

Nina Williams

They consistently lack consistency

Atmosphere: 2

Food: 2

Service: 1

p sims

15 mins in drive through before you even order. The staff is slow beyond slow. This isn't a one off this is every single time. They usually get the orders wrong , some complain to customers about working conditions. Starbucks, do better. Over 20 mins from start to finish in a drive through is not acceptable

Jennifer Gent

Three cars in the drive thru and it took 13 minutes to get a coffee. Was late for work. Won't do that again. Will have to go to Tim's instead. 4 people working behind the counter so no idea why they served the wrong size of coffee when ordered the larger one.

Service: 1

Hardstuck Jett 3

It's Starbucks. You get the same quality at all of them.

This one is just incredibly slow, 15-20+ minutes waits for a 7 car drive through line are the normal. Going inside isn't much better.

Pay your workers more, so they take some pride in the work and actually care about quick service for drive through orders. I don't fault the workers, I wouldn't break a sweat to get 20 people their coffee slightly faster, for the wage they make.

Atmosphere: 3

Food: 3

Service: 2

fej erama

WATCH OUT! The drive through line can get really long and block the parking lot exit keeping you captive until the line moves.

Rachel M

Everything was great, could improve on having my whole order out at the same time. I'd rather wait longer and pick it up altogether.

Atmosphere: 5

Food: 5

Service: 4

C.G. W.

This is so gross, Starbucks just rinses there dishes with water to clean them, you need to use dish soap and water to properly wash your dishes

R P

As always Excellent experience.
Thank you Parksville store.

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