This place will never see me again, still waiting for head office to contact me! The person was super rude, wanted to return food he did not want to, referred to head office! They never get back to you, so no luck!
Atmosphere: 1
Food: 1
Service: 1
Mike Algar
The burger was good but the poutine fries were not very good. Expensive, for 2 burgers and 2 poutine fries it was almost $50.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Canuck Burger
LifeofaBee
I love the Wednesdays house special, with the yam fries.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Vera Burger Combo
Cheryl Brewster
Have been a frequent customer, we love the food ,Vera dog is fantastic, close to a whistle dog, fries are never soggy,fresh and crisp,I recommend the sweet potato fries, staff is always friendly and never a long wait for food. Great place for a meal and yes bring your kids.
Had a wonderful experience, excellent food, service was awesome, super friendly staff. Would highly recommend this place if you are out and shopping. I will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries, Vera
taylor young
Save yourself the money and go get 2 keg burgers , it’s roughly the same price , quality to price just isn’t there at all 50$ for 2 people to eat , there is many other options for 50$ at actual restaurants, also the note on the drink machine makes the whole setting seem
Atmosphere: 1
Food: 1
Service: 1
Jasjeet Thiara
This is my favourite burger place. As someone who hates eating burgers, I drive here from Surrey for them. I don’t know why there are so many bad reviews. The burgers are always fresh and delicious. I am always impressed with the owners and staffs professionalism and customer service. Will continue recommending this place, it’s a hidden gem.
Atmosphere: 5
Food: 5
Service: 5
Noorali Ahmadi
Staffs bad
Atmosphere: 1
Food: 1
Service: 1
Eric M
Good burger but very slow service. The staff is very kind and professional though.
Atmosphere: 2
Food: 5
Service: 2
Brian Bonney
Go to Costco instead!!!We went to order for the first time from Veras and chose on line. We chose pick up in store and filled out the order on our phone. When paying, it told us that it was using Doordash. We decided to keep the order in the app, but drove there to order as we were confused why we were picking up but using Doordash.When ordering I asked the lady why they used Door dash for pick up and she said they did not. We checked again when I got home, and they do.I asked her specific question if I could order chicken on its own, and NOT get fries and she clearly said NO, you had to get fries with your order. I even told her i wanted to order just chicken for the poutine and she said i could not do that. And the door dash pick up ap also says the chicken came with fries. So I told her I would do that, for the chicken and the burger. I also ordered two $12 poutine.When we got the closed bag order home, there were no fries for the chicken meals I ordered, and the poutine containers were half full.The burger ( also no fries) was ok but my son said he would not get it again.For $60 for 9 strips, two half orders of poutine, and one burger, was crazy.The service was deplorable and the lady serving me clearly did not listen to what I was asking.Do yourself a favor and drive to Costco for poutine and chicken, and a huge pizza for HALF the price!!!
Been craving a decent burger for a while, something above the usual fast-food options. My daughter and I were finishing some shopping at the mall so decided to try this Vera's as it had been some time.The only real saving graces with this visit were the food and friendly service. We each ordered their Monday special, Canuck burger combo. Burgers were tasty but not stellar by any stretch and, like the fries, they seemed quite fresh. Tables and dining area weren't overly clean and the ice dispensing spout on the self-serve soft drink machine had MOULD on it. Decor was a bit dated and looked worn, and the complete-orange motif gave a bit of a dreary feel. Washrooms felt about the same and weren't overly clean, either, and the soap dispenser was empty. The clerk was friendly and seemed to appreciate our business. So sad that this place was empty, mind you it was 6pm on a Monday evening. This was a decent location when it first opened years ago, too bad it has taken a bit of a turn.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Canuck Burger
Jake Maxim
Really tasty burger. Not cheap but you get what you pay for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canuck, Vera
S Z
The attendant was very nice and professional! Our food was great. We will be back! Thanks so much!
Atmosphere: 4
Food: 4
Service: 5
Dee Sipes
Damn fine burger, best I've had in a while. Fries good. But it really is about the burger. Canuck with everything. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canuck
Furo Ciousd
Wiped down our table ourself, hallway to rest room looks like its not seen a washcloth in a min. Seems they only had 2 people working today.Was excited by the menu photo - didn't live up to the picture. The egg was overdone and rubbery sat on the bottom of the bun. So no egg yolk breaking over my patty. The onions were maybe 5 or 6 small strips very overdone /dehydrated - not caramelized like I thought they'd be. Meat was gray throughout, not seasoned and tasted like it had been frozen.Daughter said her burger had no flavor / tasted like chicken nuggets.Fries had not been seasoned and of course they have no salt or pepper at the table.For 1 meal (pawer and fries + fountain drink) 1 burger and 1 strawberry shake we paid $39We ate our meal and thanked the staff but what a weird burger experience. Defs doesn't live up to their self proclaimed burger of the year comments. If you're driving and hungry for a burger, Fatburger isn't far. And offers a never frozen smash burger that is far better. And the price points about the same for more food.
This place will never see me again, still waiting for head office to contact me! The person was super rude, wanted to return food he did not want to, referred to head office! They never get back to you, so no luck!
Atmosphere: 1
Food: 1
Service: 1
The burger was good but the poutine fries were not very good. Expensive, for 2 burgers and 2 poutine fries it was almost $50.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Canuck Burger
I love the Wednesdays house special, with the yam fries.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Vera Burger Combo
Have been a frequent customer, we love the food ,Vera dog is fantastic, close to a whistle dog, fries are never soggy,fresh and crisp,I recommend the sweet potato fries, staff is always friendly and never a long wait for food. Great place for a meal and yes bring your kids.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Canuck, Fresh Cut Fries, Sweet Potato Fries, Vera, Philly Cheesesteak Poutine, Buffalo Chicken, Veggie Burger, Grilled Chicken Burger, Vera Burger
Had a wonderful experience, excellent food, service was awesome, super friendly staff. Would highly recommend this place if you are out and shopping. I will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries, Vera
Save yourself the money and go get 2 keg burgers , it’s roughly the same price , quality to price just isn’t there at all 50$ for 2 people to eat , there is many other options for 50$ at actual restaurants, also the note on the drink machine makes the whole setting seem
Atmosphere: 1
Food: 1
Service: 1
This is my favourite burger place. As someone who hates eating burgers, I drive here from Surrey for them. I don’t know why there are so many bad reviews. The burgers are always fresh and delicious. I am always impressed with the owners and staffs professionalism and customer service. Will continue recommending this place, it’s a hidden gem.
Atmosphere: 5
Food: 5
Service: 5
Staffs bad
Atmosphere: 1
Food: 1
Service: 1
Good burger but very slow service. The staff is very kind and professional though.
Atmosphere: 2
Food: 5
Service: 2
Go to Costco instead!!!We went to order for the first time from Veras and chose on line. We chose pick up in store and filled out the order on our phone. When paying, it told us that it was using Doordash. We decided to keep the order in the app, but drove there to order as we were confused why we were picking up but using Doordash.When ordering I asked the lady why they used Door dash for pick up and she said they did not. We checked again when I got home, and they do.I asked her specific question if I could order chicken on its own, and NOT get fries and she clearly said NO, you had to get fries with your order. I even told her i wanted to order just chicken for the poutine and she said i could not do that. And the door dash pick up ap also says the chicken came with fries. So I told her I would do that, for the chicken and the burger. I also ordered two $12 poutine.When we got the closed bag order home, there were no fries for the chicken meals I ordered, and the poutine containers were half full.The burger ( also no fries) was ok but my son said he would not get it again.For $60 for 9 strips, two half orders of poutine, and one burger, was crazy.The service was deplorable and the lady serving me clearly did not listen to what I was asking.Do yourself a favor and drive to Costco for poutine and chicken, and a huge pizza for HALF the price!!!
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Been craving a decent burger for a while, something above the usual fast-food options. My daughter and I were finishing some shopping at the mall so decided to try this Vera's as it had been some time.The only real saving graces with this visit were the food and friendly service. We each ordered their Monday special, Canuck burger combo. Burgers were tasty but not stellar by any stretch and, like the fries, they seemed quite fresh. Tables and dining area weren't overly clean and the ice dispensing spout on the self-serve soft drink machine had MOULD on it. Decor was a bit dated and looked worn, and the complete-orange motif gave a bit of a dreary feel. Washrooms felt about the same and weren't overly clean, either, and the soap dispenser was empty. The clerk was friendly and seemed to appreciate our business. So sad that this place was empty, mind you it was 6pm on a Monday evening. This was a decent location when it first opened years ago, too bad it has taken a bit of a turn.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Canuck Burger
Really tasty burger. Not cheap but you get what you pay for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canuck, Vera
The attendant was very nice and professional! Our food was great. We will be back! Thanks so much!
Atmosphere: 4
Food: 4
Service: 5
Damn fine burger, best I've had in a while. Fries good. But it really is about the burger. Canuck with everything. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canuck
Wiped down our table ourself, hallway to rest room looks like its not seen a washcloth in a min. Seems they only had 2 people working today.Was excited by the menu photo - didn't live up to the picture. The egg was overdone and rubbery sat on the bottom of the bun. So no egg yolk breaking over my patty. The onions were maybe 5 or 6 small strips very overdone /dehydrated - not caramelized like I thought they'd be. Meat was gray throughout, not seasoned and tasted like it had been frozen.Daughter said her burger had no flavor / tasted like chicken nuggets.Fries had not been seasoned and of course they have no salt or pepper at the table.For 1 meal (pawer and fries + fountain drink) 1 burger and 1 strawberry shake we paid $39We ate our meal and thanked the staff but what a weird burger experience. Defs doesn't live up to their self proclaimed burger of the year comments. If you're driving and hungry for a burger, Fatburger isn't far. And offers a never frozen smash burger that is far better. And the price points about the same for more food.
Atmosphere: 1
Food: 2
Service: 4