McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
4152 Redford St, Port Alberni
(250) 723-4747
About McDonald's
Customers' Favorites
Oreo Mcflurry with Caramel Latte Macchiato
Big Mack Burger
Large Fries
McDonald's Reviews
Ratings
Menu
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a restaurant where exceptional customer service is a priority. The staff, including the morning shift girl and Marilyn, are polite, thorough, and go above and beyond to ensure a positive experience. A drive-thru employee even paid for a customer's large fries herself when the line was chaotic. In another instance, the night time manager Jordan showed kindness and compassion to a stranded customer, allowing them to wait inside the restaurant after hours until their ride arrived. The staff at McDonald's consistently demonstrate a commitment to making customers feel valued and safe. Recent reviews highlight friendly service from the night crew, who are praised for their kindness and generous portions of mayo packets and napkins. However, some mention that the morning staff could improve in respect and patience, as they tend to be less attentive and less generous with condiments and napkins. Overall, the restaurant's team strives to create a welcoming environment, with standout service from staff like Zach, who received high praise for going above and beyond.