Starbucks
Pacific Rim Station, 3555 Johnston Rd #101, Port Alberni
(250) 723-5242
Recent Reviews
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It was dirty and the longest wait I have ever had for a coffee.. the Barista kept refusing help. Line getting longer and longer.
Atmosphere: 1
Service: 1
everyone is always so nice! always love the birthday cake pops, I wish I got her name but the girl running the drivethru at 6:08 pm on Feb 12th 2026 was so nice! I'd return just for her! thank you for the compliment☺️☺️
Atmosphere: 5
Food: 5
Service: 5
Just found out that our local Starbucks is one of the under performing stores that's being permanently closed!! Yeah. Thank god. It is a Horrible coffeehouse. Nasty burnt rubber tasting slop. Thank you Starbucks Seattle.
Atmosphere: 1
Food: 1
Service: 1
Always have what I like. Both taste and visual.
Atmosphere: 4
Food: 2
Service: 4
Food and coffee were fine. Bathroom needed a deep clean. Pretty disgusting.
Atmosphere: 3
Food: 4
Service: 5
Place gets overwhelmed often but you can tell they're trying their best!
Atmosphere: 4
Food: 3
Service: 5
Friendly service
Atmosphere: 4
Food: 3
Service: 5
No very friendly for seniors to book online . If you pay when you drive up, you can wait for 2 to 3 ferries as the people that booked on line have presidents .
Atmosphere: 2
Food: 1
Service: 1
The employee Cache made the experience much better than previous experiences at this location, amazing customer service and extremely polite. Went above and beyond to ensure the customers were beyond satisfied.
Give that man a raise!
Atmosphere: 3
Food: 4
Service: 5
Nice place. Coffee is consistantly good.
Atmosphere: 4
Service: 5
Restaurantji Recommends
Service was great but the wait time for 1 Lemonade was almost 15-20 minutes.
Atmosphere: 3
Food: 5
Service: 4
⭐️⭐️⭐️⭐️⭐️ Five Stars
Exceptional customer service from both the staff and the store manager. We accidentally left a purse at this location, and they went above and beyond to help us recover it, even arranging to have it shipped back to us. Truly grateful for their kindness and effort!
Atmosphere: 5
Food: 5
Service: 5
It was amazing the service is perfect always love it here
Atmosphere: 5
Food: 5
Service: 5
Had to wait 15 mis for a short dark roast because cashier taking the order forgot. Then when I asked, lady at the counter said he should have given it to you. Finally when I got it, a simple sorry about that would have been good enough….. but nothing. No acknowledgement whatsoever.
Had a horrible experience at the Pacific Rim Starbucks. I had to wait to place an order while three staff were standing around chatting. Then, I had to wait for over 15 minutes for my strawberry matcha drink. It looks like they were prioritizing drive through and mobile orders, as well as hot drinks over cold drinks. I had to ask for my drink twice. After the staff made it, she placed it on the counter away from me instead of giving it to me or calling my name when she knew it was mine. I guess she was upset that I had asked her about it. Busy store with lots of staff working but horrible service.
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