i ordered a pickup order through uber and when i got home with it one of my burgers had just the top bun and the other had no buns. We called the restaurant and without even an apology they told us to contact uber and when i asked how they managed to forget the buns it was "a mistake from our sandwhich makers" again no apology, unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Addy __
went thru the drive through, we were the only people there. we were told it would be a 5 minute wait. that was 20 minutes ago and i still haven’t gotten my food. needless to say i’m not impressed
Atmosphere: 2
Food: 2
Service: 1
Colin J
Twice now I've come through the drive thru and ordered a chili and you guys haven't given me a spoon!! How do you expect me to eat it? This is ridiculous!!
Atmosphere: 3
Food: 3
Service: 3
Brenda Smith
I did delivery between 530pm and 616pm last night Received call at 6pm that order was here next message from driver couldn't find place so dropped order at a safe place and I had to go find it. I never heard anything further So my 38 dollar never arrived And I called Wendy's restaurant and they said they couldn't help me I had to call Wendy's office That was futile as there is no phone number for Wendy's office. Still haven't received order. My phone number is not something I wish to put on line so I will take to restaurant.
Food: 2
Service: 1
Keith Bryce
Walked out 2 days in a row without any service and staff didn't even acknowledge I was there
Atmosphere: 1
Service: 1
Holly Douglas
I'm not sure what Wendy's has done since I last ordered (very recent) but something drastic has been changed and it's not good. Half the burger menu is missing from door dash leaving very little options, couldn't order a Dave's anything. The order shows up and new wrapping and significantly lighter. The portions were a joke. The burgers had zero substance (which Wendy's has always been good for portion sizes) and very small and flimsy. Ridiculous amount of lettuce with a tomato slice bigger than the patty. Chicken nuggets were half the size. Whatever has changed its not good. Super disappointed with what Wendy's has done and will not order again.
Food: 1
shamus orbell
Hair in food, slow and bad service.
Atmosphere: 2
Food: 1
Service: 2
Spider Man
I placed a mobile order at 10:05 for 2 breakfast items. The only option it gave me for a pickup time was 10:35 So I place my order payment goes through. When I go to pick it up they tell me breakfast ends st 10:30 and my order was never made. They simply tell me I can get something off the lunch menu or come back tomorrow morning. Someone is not doing their job and making the the mobile orders. They tried pinning the blame on me for being late when my order was placed well before breakfast time ends. I would avoid placing mobile orders here as they get put on the backburner and forgot about.
Kamryn Baer
Not a very good experience every time I've gone into this establishment. The "manager" kaur a young girl isn't friendly at all not helpful and gives rude looks. Just overall not friendly and has no urgency to help customers.
Service: 1
Bill Skipsey
Didn’t buy food. Used the washroom before ordering and found someone had urinated on and around the toilet. My girlfriend spoke with a front desk employee who did not acknowledge her or speak a word to her and instead spoke another language to the other employees. Employees were rude and gave my girlfriend attitude and dirty looks while waiting for me to finish in the tidier washroom. She felt uncomfortable enough to leave the restaurant. She explained what happened when I came outside to find her, we decided to support another restaurant nearby. Will not be returning.
The drive thru guy was rude and couldn't even u deratand him. The fries were shriveled up and dry. They didn't give any napkins for the messy chicken sandwich.
Atmosphere: 2
Food: 1
Service: 1
Shikha Pandya
we were heading towards tofino and had a quick stop at wendy’s. this is the first in couple years that food was upto the mark. Really great service by Deep and also looking for cleanliness. All other locations should have this level of great services.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Chicken Nuggets
Dave Clark
If I wanted cold food. I would have eaten the left over pizza in my fridge.Quality is going down fast with this local franchise. Probably last one I go there.
Atmosphere: 2
Food: 2
Service: 3
Shawn Hight
A bit of a guilty pleasure. This particular location is new and as such clean and fresh. Can't go wrong with the classis, single with cheese, spicy chicken or the JBC.. paired with a chilly and I'm set.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Wendy’S Chili
Eleanor
Friendly staff, and some really good deals on sometimes, 6 nuggets for 3.50 is not bad at
i ordered a pickup order through uber and when i got home with it one of my burgers had just the top bun and the other had no buns. We called the restaurant and without even an apology they told us to contact uber and when i asked how they managed to forget the buns it was "a mistake from our sandwhich makers" again no apology, unacceptable.
Atmosphere: 1
Food: 1
Service: 1
went thru the drive through, we were the only people there. we were told it would be a 5 minute wait. that was 20 minutes ago and i still haven’t gotten my food. needless to say i’m not impressed
Atmosphere: 2
Food: 2
Service: 1
Twice now I've come through the drive thru and ordered a chili and you guys haven't given me a spoon!! How do you expect me to eat it? This is ridiculous!!
Atmosphere: 3
Food: 3
Service: 3
I did delivery between 530pm and 616pm last night
Received call at 6pm that order was here next message from driver couldn't find place so dropped order at a safe place and I had to go find it.
I never heard anything further
So my 38 dollar never arrived
And I called Wendy's restaurant and they said they couldn't help me I had to call Wendy's office
That was futile as there is no phone number for Wendy's office.
Still haven't received order.
My phone number is not something I wish to put on line so I will take to restaurant.
Food: 2
Service: 1
Walked out 2 days in a row without any service and staff didn't even acknowledge I was there
Atmosphere: 1
Service: 1
I'm not sure what Wendy's has done since I last ordered (very recent) but something drastic has been changed and it's not good. Half the burger menu is missing from door dash leaving very little options, couldn't order a Dave's anything. The order shows up and new wrapping and significantly lighter. The portions were a joke. The burgers had zero substance (which Wendy's has always been good for portion sizes) and very small and flimsy. Ridiculous amount of lettuce with a tomato slice bigger than the patty. Chicken nuggets were half the size. Whatever has changed its not good. Super disappointed with what Wendy's has done and will not order again.
Food: 1
Hair in food, slow and bad service.
Atmosphere: 2
Food: 1
Service: 2
I placed a mobile order at 10:05 for 2 breakfast items.
The only option it gave me for a pickup time was 10:35
So I place my order payment goes through. When I go to pick it up they tell me breakfast ends st 10:30 and my order was never made.
They simply tell me I can get something off the lunch menu or come back tomorrow morning.
Someone is not doing their job and making the the mobile orders.
They tried pinning the blame on me for being late when my order was placed well before breakfast time ends.
I would avoid placing mobile orders here as they get put on the backburner and forgot about.
Not a very good experience every time I've gone into this establishment. The "manager" kaur a young girl isn't friendly at all not helpful and gives rude looks. Just overall not friendly and has no urgency to help customers.
Service: 1
Didn’t buy food. Used the washroom before ordering and found someone had urinated on and around the toilet. My girlfriend spoke with a front desk employee who did not acknowledge her or speak a word to her and instead spoke another language to the other employees. Employees were rude and gave my girlfriend attitude and dirty looks while waiting for me to finish in the tidier washroom. She felt uncomfortable enough to leave the restaurant. She explained what happened when I came outside to find her, we decided to support another restaurant nearby. Will not be returning.
Restaurantji Recommends
The drive thru guy was rude and couldn't even u deratand him. The fries were shriveled up and dry. They didn't give any napkins for the messy chicken sandwich.
Atmosphere: 2
Food: 1
Service: 1
we were heading towards tofino and had a quick stop at wendy’s. this is the first in couple years that food was upto the mark. Really great service by Deep and also looking for cleanliness. All other locations should have this level of great services.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Chicken Nuggets
If I wanted cold food. I would have eaten the left over pizza in my fridge.Quality is going down fast with this local franchise. Probably last one I go there.
Atmosphere: 2
Food: 2
Service: 3
A bit of a guilty pleasure. This particular location is new and as such clean and fresh. Can't go wrong with the classis, single with cheese, spicy chicken or the JBC.. paired with a chilly and I'm set.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Wendy’S Chili
Friendly staff, and some really good deals on sometimes, 6 nuggets for 3.50 is not bad at
Atmosphere: 5
Food: 5
Service: 5
Loading...