Dairy Queen Grill & Chill

Great service, friendly staff. Food was prompt and exactly as ordered.

Atmosphere: 5

Food: 5

Service: 5

I've been coming to this location for almost 15 years to get dq cakes and the whole menu. The customer service at this location is fantastic and inclusive. I just wanted to shout this cake design and the decorator for the cake we received today. The amount of detail in this is incredible-cake was delicious as per normal!

Atmosphere: 5

Food: 5

Service: 5

I just have to give Jennifer and her team at this Dairy Queen the biggest shoutout for absolutely nailing my custom cake order. My little one was having a Princess Peach birthday and had her heart set on a pink cake. I sent in a picture of what I was hoping for, and they completely blew me away. They replicated it so perfectly! All I had to do was add the topper and a few stars, and it was an instant hit. Everyone was obsessed with how it looked, and of course, it was delicious too.

What really stood out was how much they cared. Jennifer shared her email so I could send the picture, and even called the day before to confirm the details and make sure everything matched my vision. That extra effort made all the difference. Childhood memories plus amazing service: This cake was everything.

I’ll 1000% be ordering from here again. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

My medium and large Sunday were the same size. I was going to post a picture. But can't seem to figure out how.

Very friendly service and always fresh cooked food. Thank you 😊

Had a large dipped cone and it was massive. Great value

Atmosphere: 3

Food: 4

Service: 4

Great location right nearby the city hall and the outdoor area. This location is really long and has not only plenty of seatings but also a play area for kids. Ordered a banana split and it was well made but melted a bit too quickly in 14 degree weather. Fast service, nobody else was around at 3 pm on a Tuesday. There are multiple entrances to the store from almost every side of the building.

Service is horrible. The teenage staff need to be properly trained. Zero quality control for food being served. Stop talking to your teenage co-workers while ignoring customers and do your job! My family and I have actually stop coming to this DQ because of it. Port Moody DQ staff, despite being teenagers as well, are trained with the skills needed to work at a fast food chain. Worth the drive.

I meant to write a review sooner but kept forgetting.... this DQ is the best one around! Honestly, the staff are really amazing here and I've been coming regularly for almost 2 decades lol. The past 5 years, the staff have been the best ever! They are always so polite and accommodating and even when a group of 30 people walks in right at closing, they still serve and are polite and do their best. Ive never been treated poorly and have only had a mistake on my order 1 time in all these years. They also make the best portion sizes around!

The atmosphere leaves something to be desired but it's old. They do well with what they have. I imagine its challenging to keep on top of, given the addiction and unhoused problems around.

Anyways just wanted to share my appreciation and say thank you! I've never encountered a kinder and more accommodating staff of this age group.

I asked the girl to decorate the cake and she did literally such an amazing beautiful job!!! This cake was for my best friends bday and our friend anniversary and my request was “cottage core” with lots of whimsical mushrooms and butterflies and she did not disappoint !!! I wish I got her name but Get this girl on Greatest British Bake Off!!! She slayed the house down boots

ice cream was good

Nice franchise food place centrally located. Price, selection and quality typical of franchise.

“Big thanks to Dairy Queen for making an amazing birthday cake for my child! The design was perfect, the taste was delicious, and the quality was outstanding. My child was so happy, and it made the special day even more joyful. I’ll definitely order again! Highly recommend to anyone looking for a beautiful and tasty cake for their special occasions.”

The service was really awful and slow. The staff did not pay attention as I was calling them a couple of times to get an ice cream cake from the freezer.

Best blizzard ever