Middle-aged female employee at the driveway this morning had terrible customer service. We ordered venti drinks and she gave us grande sized so we corrected her and she gave us multiple sighs saying that she repeated the order and we didn’t say anything. We also wanted a pup cup and usually employees are nice about forgetting at the order section and just getting it at the end but this employee gave another huge sigh and thought it was necessary to tell us we need to order at the front. This is her job and this shows that she hates her job but that shouldn’t be on us and gave us a terrible day.
Service: 1
Brad M
I like this starbucks branch. Great coffee
Atmosphere: 5
Food: 5
Service: 5
Trenderson “Mr.Trenderson”
What use to be a nice end coffee shop is just another fast food garbage dump. Staff can’t even keep the workstations clean. So dirty items everywhere. Things on the ground. Dairy left open.
Atmosphere: 1
Food: 2
Service: 1
Ryan Upton
Great location for drive-through, but a bit rough for pedestrian traffic. Staff are very friendly.
Cameron Canales
Week day crew is way better than the weekend crew. Im a regular here and every time I come on the weekend, it's incredibly slow.
E H
We have come to this Starbucks location a few times. Despite the cramped parkade, busy drive through, and small space, SERVICE is the real highlight of this location.
Atmosphere: 4
Food: 4
Service: 5
Elisabeth G. Kapas
This morning I ordered a coffee through the drive through at this location. I just had some sad family news and was very distraught. The Starbucks employee at the order window was super nice and accommodating. It is so refreshing to see people who care😊 I didn’t catch her name but am thankful for her kindness 🩷
Service: 5
Carole MacFadden
Music was too loud. Store was empty so perhaps that’s why it felt so loud - I had wanted to get some paperwork done but just couldn’t. But also, pls note I didn’t ask staff to turn it down.
Atmosphere: 2
Food: 5
Service: 5
Abby
Staff are friendly and great but drive thru times are kind of crazy. Had to wait 30 minutes with 5 cars in front of me. Not usually a one off either as this happens regularly. However food and service aside from that is good
Atmosphere: 4
Food: 5
Service: 3
Gaiya Kim
I went to Starbucks with a friend to have some coffee. Although other people were already sitting at the long table, I sat down on an empty chair at the corner. After taking a couple of sips of coffee, a woman wearing a Starbucks T-shirt started dragging chairs loudly across the concrete floor, moving them around. Then, speaking in a commanding tone, she told us that the area was closing and that we needed to leave. Although I did step outside, the way she treated the customers left a bad impression, and I felt really upset. I don’t think I’ll ever go back there again.
Good place, and kids taking orders speak English and are polite
Atmosphere: 5
Food: 5
Service: 5
Victor Hoang
I did a mobile pick up at this location, upon picking up my drinks I had asked one of the employees if I could have a straw, instead of handing the straw to me she tossed it on the counter and didn't say a single word. Absolutely terrible customer service and someone like this should not work at a place that encounters so many existing and new customers.
Atmosphere: 3
Food: 5
Service: 1
OM
Love the food, a little expensive, but it's Starbucks, so that makes sense.
Atmosphere: 4
Food: 5
Service: 4
Lily Choi
Enough parking space, but only 4 sitting table spots and one area for high chair sitting.
Atmosphere: 2
Food: 3
Service: 3
reviewer
it’s incredibly frustrating when i order my drink they always put in a different variant of it where there is no vanilla syrup so it’s a stronger coffee. This is the only starbucks I have this problem with as I always order the exact name that they have in the app. I wish they would put the drink I am actually ordering and wanting to pay for into the system.
Middle-aged female employee at the driveway this morning had terrible customer service. We ordered venti drinks and she gave us grande sized so we corrected her and she gave us multiple sighs saying that she repeated the order and we didn’t say anything. We also wanted a pup cup and usually employees are nice about forgetting at the order section and just getting it at the end but this employee gave another huge sigh and thought it was necessary to tell us we need to order at the front. This is her job and this shows that she hates her job but that shouldn’t be on us and gave us a terrible day.
Service: 1
I like this starbucks branch. Great coffee
Atmosphere: 5
Food: 5
Service: 5
What use to be a nice end coffee shop is just another fast food garbage dump. Staff can’t even keep the workstations clean. So dirty items everywhere. Things on the ground. Dairy left open.
Atmosphere: 1
Food: 2
Service: 1
Great location for drive-through, but a bit rough for pedestrian traffic. Staff are very friendly.
Week day crew is way better than the weekend crew. Im a regular here and every time I come on the weekend, it's incredibly slow.
We have come to this Starbucks location a few times. Despite the cramped parkade, busy drive through, and small space, SERVICE is the real highlight of this location.
Atmosphere: 4
Food: 4
Service: 5
This morning I ordered a coffee through the drive through at this location. I just had some sad family news and was very distraught. The Starbucks employee at the order window was super nice and accommodating. It is so refreshing to see people who care😊
I didn’t catch her name but am thankful for her kindness 🩷
Service: 5
Music was too loud. Store was empty so perhaps that’s why it felt so loud - I had wanted to get some paperwork done but just couldn’t. But also, pls note I didn’t ask staff to turn it down.
Atmosphere: 2
Food: 5
Service: 5
Staff are friendly and great but drive thru times are kind of crazy. Had to wait 30 minutes with 5 cars in front of me. Not usually a one off either as this happens regularly. However food and service aside from that is good
Atmosphere: 4
Food: 5
Service: 3
I went to Starbucks with a friend to have some coffee. Although other people were already sitting at the long table, I sat down on an empty chair at the corner. After taking a couple of sips of coffee, a woman wearing a Starbucks T-shirt started dragging chairs loudly across the concrete floor, moving them around. Then, speaking in a commanding tone, she told us that the area was closing and that we needed to leave.
Although I did step outside, the way she treated the customers left a bad impression, and I felt really upset.
I don’t think I’ll ever go back there again.
Restaurantji Recommends
Good place, and kids taking orders speak English and are polite
Atmosphere: 5
Food: 5
Service: 5
I did a mobile pick up at this location, upon picking up my drinks I had asked one of the employees if I could have a straw, instead of handing the straw to me she tossed it on the counter and didn't say a single word. Absolutely terrible customer service and someone like this should not work at a place that encounters so many existing and new customers.
Atmosphere: 3
Food: 5
Service: 1
Love the food, a little expensive, but it's Starbucks, so that makes sense.
Atmosphere: 4
Food: 5
Service: 4
Enough parking space, but only 4 sitting table spots and one area for high chair sitting.
Atmosphere: 2
Food: 3
Service: 3
it’s incredibly frustrating when i order my drink they always put in a different variant of it where there is no vanilla syrup so it’s a stronger coffee. This is the only starbucks I have this problem with as I always order the exact name that they have in the app. I wish they would put the drink I am actually ordering and wanting to pay for into the system.
Atmosphere: 3
Food: 3
Service: 1
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