Customer service is great. Really liked Harman. So polite and helpful.
Atmosphere: 5
Food: 5
Service: 5
Karan thekadi
Harman is really good. She is understanding and very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Paul Ng
Convenience location, sitting area is fine, can relax here with a cup of coffee
Atmosphere: 4
Food: 4
Service: 4
K S
I came here today 14th of February 2024. The cashier was professional and friendly, but while I was waiting quite awhile for my drink, because it turned out the cashier got my drink wrong. I finally asked about it and the drinks preparer gave me an attitude when I asked if there’s an iced macchiato coming up. She pointed at the drink and was like “that’s caramel macchiato” I tried to inform her it was supposed to be iced, she kept trying to walk away and repeated saying “it’s caramel macchiato” Then when she heard me, she gave me an annoyed look and started making the correct drink and then slid the drink to me. No apologies for the wrong order or at least a “you’re welcome” when I was still friendly enough to say “thank you.”
Going to Tim Hortons or Java cup next time I want a coffee.
Atmosphere: 3
Food: 3
Service: 2
Rikki Dickens
Steak was not as good as last
Atmosphere: 5
Food: 3
Service: 5
Kianna Smith
I came here today 14th of February 2024.The cashier was professional and friendly, but while I was waiting quite awhile for my drink, because it turned out the cashier got my drink wrong.I finally asked about it and the drinks preparer gave me an attitude when I asked if there’s an iced macchiato coming up.She pointed at the drink and was like “that’s caramel macchiato” I tried to inform her it was supposed to be iced, she kept trying to walk away and repeated saying “it’s caramel macchiato”Then when she heard me, she gave me an annoyed look and started making the correct drink and then slid the drink to me.No apologies for the wrong order or at least a “you’re welcome” when I was still friendly enough to say “thank you.”Going to Tim Hortons or Java cup next time I want a coffee.
Atmosphere: 3
Food: 3
Service: 2
Evans Lawson
Friendly
Atmosphere: 5
Food: 5
Service: 5
Jacqueline G
Merlin, Cassidy, and another friendly worker, I didn't get her name but starts with 'S' are always so friendly and fast! my drinks always taste amazing.Thank you!
Atmosphere: 4
Food: 4
Service: 5
craig dundas
They don't give stars at this Starbucks, the peppermint mocha frap I get is just syrup no coffee. I always asked for coffee in it every time and they still just give the peppermint syrup only. I'm thinking Starbucks to cheap do add the coffee.
Atmosphere: 1
Food: 1
Service: 1
Jessel Bolton
Starbucks was a quick stop for a dragon fruit drink on my way to my connecting
I always have good service from any Starbucks shop. Always get a white chocolate mocha with raspberry flavor. Or get my trenta pineapple passionfruit
Atmosphere: 5
Food: 5
Service: 5
Jason Tripp
We came into Prince Rupert on a cruise and stopped here to get coffee mugs to add to our collection. The ladies here were very friendly.
Atmosphere: 5
Service: 5
Natasha
They staff can sometimes be a little hard at hearing so make sure your clear with ur order.
Atmosphere: 4
Food: 3
Service: 3
A W
Had an issue with a drink, and the staff were quick to remake it. Excellent service all around. Expensive, yes, but it's Starbucks. I would order here again.
Customer service is great. Really liked Harman. So polite and helpful.
Atmosphere: 5
Food: 5
Service: 5
Harman is really good. She is understanding and very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Convenience location, sitting area is fine, can relax here with a cup of coffee
Atmosphere: 4
Food: 4
Service: 4
I came here today 14th of February 2024.
The cashier was professional and friendly, but while I was waiting quite awhile for my drink, because it turned out the cashier got my drink wrong.
I finally asked about it and the drinks preparer gave me an attitude when I asked if there’s an iced macchiato coming up.
She pointed at the drink and was like “that’s caramel macchiato” I tried to inform her it was supposed to be iced, she kept trying to walk away and repeated saying “it’s caramel macchiato”
Then when she heard me, she gave me an annoyed look and started making the correct drink and then slid the drink to me.
No apologies for the wrong order or at least a “you’re welcome” when I was still friendly enough to say “thank you.”
Going to Tim Hortons or Java cup next time I want a coffee.
Atmosphere: 3
Food: 3
Service: 2
Steak was not as good as last
Atmosphere: 5
Food: 3
Service: 5
I came here today 14th of February 2024.The cashier was professional and friendly, but while I was waiting quite awhile for my drink, because it turned out the cashier got my drink wrong.I finally asked about it and the drinks preparer gave me an attitude when I asked if there’s an iced macchiato coming up.She pointed at the drink and was like “that’s caramel macchiato” I tried to inform her it was supposed to be iced, she kept trying to walk away and repeated saying “it’s caramel macchiato”Then when she heard me, she gave me an annoyed look and started making the correct drink and then slid the drink to me.No apologies for the wrong order or at least a “you’re welcome” when I was still friendly enough to say “thank you.”Going to Tim Hortons or Java cup next time I want a coffee.
Atmosphere: 3
Food: 3
Service: 2
Friendly
Atmosphere: 5
Food: 5
Service: 5
Merlin, Cassidy, and another friendly worker, I didn't get her name but starts with 'S' are always so friendly and fast! my drinks always taste amazing.Thank you!
Atmosphere: 4
Food: 4
Service: 5
They don't give stars at this Starbucks, the peppermint mocha frap I get is just syrup no coffee. I always asked for coffee in it every time and they still just give the peppermint syrup only. I'm thinking Starbucks to cheap do add the coffee.
Atmosphere: 1
Food: 1
Service: 1
Starbucks was a quick stop for a dragon fruit drink on my way to my connecting
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always have good service from any Starbucks shop. Always get a white chocolate mocha with raspberry flavor. Or get my trenta pineapple passionfruit
Atmosphere: 5
Food: 5
Service: 5
We came into Prince Rupert on a cruise and stopped here to get coffee mugs to add to our collection. The ladies here were very friendly.
Atmosphere: 5
Service: 5
They staff can sometimes be a little hard at hearing so make sure your clear with ur order.
Atmosphere: 4
Food: 3
Service: 3
Had an issue with a drink, and the staff were quick to remake it. Excellent service all around. Expensive, yes, but it's Starbucks. I would order here again.
Atmosphere: 1
Food: 1
Service: 3
Parking: Lots of space
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