A&W Canada
350 Lakeshore Dr NW, Salmon Arm
(250) 832-0502
Recent Reviews
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I love going to A&W. The food is amazing. A bit on the expensive side though. My favorite is a mozza with onion rings with a diet root beer.
Atmosphere: 5
Food: 5
Service: 5
I love A&W burgers. They are simply the best in flavour and freshness. Their mayo os the best too!
Atmosphere: 3
Food: 5
Service: 4
Best fast food in town pair with phenomenal customer service! They truly take the care of their customers! Tony is a STAR! He really tends to his customers to make sure they are satisfied and happy! It’s by far the best establishment we have for fast food in town and the Reno’s look amazing!
Good experience and good food
The staff and environment are so nice at this location. Thank you Tony for being so nice to us
Food: 5
Best A&W I’ve ever been to! We came with our parents and the staff were incredibly kind and friendly. They seem to know everyone who walks in and treat their guests like family. The new renovation is absolutely beautiful, too!
Highly recommend this location if you live here or driving through!
Amazing service here!! The staff always goes above and beyond with a smile regardless of how busy they are!! Thank you, Tony and team!!
Food: 5
Subject:
Service Denial Concern after I have purchased food
To:
The lady who served me this morning
I hope this message finds you well. I am writing to express my concern regarding an incident that occurred during my recent visit to your establishment.
I requested a large cup of water but was denied service based on my appearance. This experience was not only disheartening but also contrary to the principles of hospitality and inclusivity.
I believe that every customer deserves respectful treatment, regardless of their circumstances. I hope you can address this issue to ensure a welcoming environment for all patrons.
Thank you for your attention to this matter.
Sincerely,
Atmosphere: 2
Food: 5
Service: 1
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Fred extremely cares + looks after his customers! He is a 1 of a kind angel + big lifesaver who went out of his way while on his short break to help my family overcome flat tire situation with a spare tire fix. Thank you tremendously!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service is very bad , The staff has no sense to talk at all. This is completely uneducated behavior.
Atmosphere: 1
Food: 1
Service: 1
The food was good although Joselle, the lady taking our order had an unwelcoming attitude, as if we’re begging for food + She punched in our order wrong. A&W has great food, although employees like this ruin the experience. I have already seen 3 reviews complaining about her service.
Atmosphere: 2
Food: 4
Service: 1
3 Year Review
Avoid, quality has never been up to A&W Standard.
For the past 25 years I have specifically only purchased the same meal over many locations across 3 provinces. In doing so I have learned an overall standard that A&W delivers and aims to achive. This location wins worst quality by a landslide. Every couple of months I give them another chance and everytime I am disappointed in consistency, flavor, and direction.
The burgers are old, flavorless, wet in a slimy way. They don't add any seasoning to their food, even when asked to add extra. Fries and onion rings are always old, cold, and have sat in the basket for what seems like over 2 hours. Nothing tastes even close to a mid range A&W. I don't know how they wash your food off with a garden hose before they serve it to you, but they mastered that.
It is unfortunate. Never have I received consistency in poor quality over this length of period. Talking to other residents in the community, most word-of-mouth reviews were similar with quality and dissatisfaction. I would not recommend this A&W Location to anyone. Especially people that have never tried A&W and are looking for the company's iconic taste.
I understand that this location is a hot spot in the morning for breakfast and I cannot review them on that. My review is just for their lunch / dinner meals.
Do better.
Atmosphere: 1
Food: 1
Service: 1
Great vegan onion rings and burger (ask for no mayo)
Great burgers in a easy rest stop on hiway
Atmosphere: 4
Food: 4
Service: 4
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