The incompetence is unbelievable nobody has any common sense anymore Ask for everything Bengal double toasted with some extra butter and crank it up to high heat which leaves it ice cold in the middle and she put butter on one side and when. I tried to stop her and she said it was my fault for not saying butter on both sides! None of these places hire competent staff
Atmosphere: 1
Food: 1
Service: 1
franklin DIMALA
Good quality service
Atmosphere: 5
Food: 5
Service: 5
Sekhon_x
I had an excellent experience at Tim Hortons thanks to Gary. He is always friendly, polite, and hardworking. From greeting customers with a warm smile to preparing orders quickly and accurately, Gary consistently delivers great service. Even during busy times, he stays calm, efficient, and professional. Employees like Gary truly make a difference—thank you for making my visit so enjoyable!
Atmosphere: 5
Food: 5
Service: 5
margaret hurlburt
The coffee got smaller
Atmosphere: 4
Food: 3
Service: 3
QP Hub
It was a pleasant visit and a beautiful day. Great experience in a nice location.
Atmosphere: 5
Food: 5
Service: 5
Shane Wilson
Waited for 10 minutes for breakfast sandwichs, when I received them they were cold, the server didn't seem to care at all when I said they were cold. He just stared at me and walked away. Service and quality of Tim Hortons products jas taken a nose dive in the past ten years, absolutely no care of concern for customer service, people who you cannot understand in the drive thru. And the general cleanliness of Tim Horton outlets. Proud Canadian company, that's a laugh. Start hiring canadians before claiming to be a canadian company and expecting canadians to support your business when you don't seem to support canadians. As always walking into the restaurant there's an obvious bias in hiring practices. The only reason I was there was it was the only place accessible to me, Tim Hortons, no matter which one in which province is never a first choice for me, it's a choice of last resort, I do everything I can not to support a company that does not support the neighborhoods they are in. In short Tim Hortons is abusing the temporary workers visas to save on wages and avoid hiring from the group of people who you expect to support your business.
Atmosphere: 1
Food: 1
Service: 1
dan
I was really disappointed with the new management of this Tim Horton's as they do not care at all about their customers. I also was disappointed with the cleanliness of the back kitchen that had a big problem with flies.
Joel Abales
I’m very satisfied with the service at Tim Hortons in Smart Centre today. Even during the rush, the staff were fast, friendly, and efficient. Kudos to the whole team!
Atmosphere: 4
Food: 5
Service: 5
liam frick
Slow! long waits in the drive thru, another time they wouldn’t serve me food 1 hour before close
Atmosphere: 1
Food: 3
Service: 1
Michael Anhel
Good service but tables are filthy and building is full of flies, including in the bakery all over the donuts.
First time visiting CA and first time at TH - great donuts and coffee.
Atmosphere: 5
Food: 5
Service: 5
mandeep singh
I usually order steep tea in the morning, I saw them couple of times they added a water in my coffee they put half steep tea and half water. but i usually ignore them but i feel, whatever i pay its worthless.
Atmosphere: 3
Food: 1
Service: 1
mandeep sidhu
Staff is amazing, food quality is best among all tims in town
Atmosphere: 5
Food: 5
Service: 5
Jerilyn Johnny
The service wasn't really friendly and I didn't get what I ordered 😒
The incompetence is unbelievable nobody has any common sense anymore
Ask for everything Bengal double toasted with some extra butter and crank it up to high heat which leaves it ice cold in the middle and she put butter on one side and when. I tried to stop her and she said it was my fault for not saying butter on both sides! None of these places hire competent staff
Atmosphere: 1
Food: 1
Service: 1
Good quality service
Atmosphere: 5
Food: 5
Service: 5
I had an excellent experience at Tim Hortons thanks to Gary. He is always friendly, polite, and hardworking. From greeting customers with a warm smile to preparing orders quickly and accurately, Gary consistently delivers great service. Even during busy times, he stays calm, efficient, and professional.
Employees like Gary truly make a difference—thank you for making my visit so enjoyable!
Atmosphere: 5
Food: 5
Service: 5
The coffee got smaller
Atmosphere: 4
Food: 3
Service: 3
It was a pleasant visit and a beautiful day. Great experience in a nice location.
Atmosphere: 5
Food: 5
Service: 5
Waited for 10 minutes for breakfast sandwichs, when I received them they were cold, the server didn't seem to care at all when I said they were cold. He just stared at me and walked away. Service and quality of Tim Hortons products jas taken a nose dive in the past ten years, absolutely no care of concern for customer service, people who you cannot understand in the drive thru. And the general cleanliness of Tim Horton outlets. Proud Canadian company, that's a laugh. Start hiring canadians before claiming to be a canadian company and expecting canadians to support your business when you don't seem to support canadians. As always walking into the restaurant there's an obvious bias in hiring practices. The only reason I was there was it was the only place accessible to me, Tim Hortons, no matter which one in which province is never a first choice for me, it's a choice of last resort, I do everything I can not to support a company that does not support the neighborhoods they are in. In short Tim Hortons is abusing the temporary workers visas to save on wages and avoid hiring from the group of people who you expect to support your business.
Atmosphere: 1
Food: 1
Service: 1
I was really disappointed with the new management of this Tim Horton's as they do not care at all about their customers. I also was disappointed with the cleanliness of the back kitchen that had a big problem with flies.
I’m very satisfied with the service at Tim Hortons in Smart Centre today. Even during the rush, the staff were fast, friendly, and efficient. Kudos to the whole team!
Atmosphere: 4
Food: 5
Service: 5
Slow! long waits in the drive thru, another time they wouldn’t serve me food 1 hour before close
Atmosphere: 1
Food: 3
Service: 1
Good service but tables are filthy and building is full of flies, including in the bakery all over the donuts.
Restaurantji Recommends
Once again, no oat milk. Poor English.
Atmosphere: 1
Food: 1
Service: 1
First time visiting CA and first time at TH - great donuts and coffee.
Atmosphere: 5
Food: 5
Service: 5
I usually order steep tea in the morning, I saw them couple of times they added a water in my coffee they put half steep tea and half water. but i usually ignore them but i feel, whatever i pay its worthless.
Atmosphere: 3
Food: 1
Service: 1
Staff is amazing, food quality is best among all tims in town
Atmosphere: 5
Food: 5
Service: 5
The service wasn't really friendly and I didn't get what I ordered 😒
Atmosphere: 4
Food: 3
Service: 1
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