We bought take out the other night. It was supposed to be 3 single meals. We exchanged some of the items that were in the singles for something else. It came to $72 with tip. I though that was for the 3 meals. We got home and took the food out and saw they had missed a whole meal. We had ordered it but it wasn't there! We ended up 1 meal short. We were ticked to say the least. We were all really disappointed in the quality of the food we did get. Prawns that were too over battered and thrown in a box with the almond chicken. 2 very small pieces. We were supposed to get 2 almond chicken but there was only 1. The pork was cut into big pieces instead of bite size. The other prawns were thrown in a bag so were really greasy by the time we got it home. The egg rolls were $7.50 for 2 and they were gross. Really really over battered and greasy. The only thing we did like was the ginger beef. We were supposed to get a chop suey, 3 chicken with rice, only got 2 and they didn't put any condiments in the bag for the chicken or prawns. I called the manager right away who wasn't overly friendly when I explained they'd missed a meal. She said they had only given us 2 because that's what we had ordered and with the switches we made for the meals cost alot extra. We thought it would be a small amount. It was 3 dollars each. Our fault for not checking first. I told the manager we now had someone without a meal and food missing. I asked if she could just credit the meal to us for next time. She reluctantly said yes. We also only got the bank machine receipt and I told her we wanted the bill showing the amounts we'd paid, what we'd ordered. I told her I needed that copy for tax purposes. I asked her to please email it to me. Said she would send a copy that night. She didnt. I called her the next day and asked again for her to send it. She said she had sent it but to the wrong address. So I gave it to her again. I could tell she was trying to mislead me because I was very clear pronouncing it. I dont believe it was sent to the wrong address as it's 2 days now, we gave it to her again and we're still waiting for it. It should have been in the box with the food as most restaurants do. If id known it wasn't in there I would have asked before I left. The food has never been great at Yans. We stopped ordering from them because it was crappy. But apparently it came under new management so we decided to give it another try . The first time it was great. The second time, mediocre, and this time terrible. If the food isnt brought up to par I dont think we'll eat there again.
Robert
Great food, certainly not easily affordable, but hey, you get what you pay for. I have never had a bad meal here in over ten years of being a customer.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dinner
Paul Steigenberger
If I could give more than 5 stars I for sure would. The owners and staff are super friendly and helpful? I always get their ginger crispy tofu and would definitely recommend it. When we go to Salmon Arm, we always come here! The atmosphere is great and they are at a good location. Very clean and nice decoration.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Ede
Delicious food, big portions, great service. Restaurant is clean, decorated beautifully, nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Dinner
Mark Simpson
Used to be great. Now not so much. Food is crudely made, portions have got progressively smaller over time and the flavours seem watered down. We used to go regularly but we’ve seen such a deterioration in the over all experience that we will not be going again. Off to Jade we go!
Atmosphere: 3
Food: 3
Service: 4
Grant M.
This was a pleasant surprise. I had the best Spicy Salt Squid I have had in 40 years. Beautifully spiced and a large portion. I wish I had taken a picture. The Ginger Beef and Fried Rice were also excellent. The service was friendly and efficient. The ambiance was greatly enhanced with the presence of the owner's children helping out. Based on my experience I would highly recommend this restaurant.
Suzanne-Nadine Basque
I had the smorg to go and it was fantastic! Great food and clean place and excellent service! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ken B
Take out for three, substituted almond chicken for ginger beef. Both my wife and i thought its the absolutely worst chinese food we have ever tasted.Beef chop suey, soggy vegetables, tastless beef. Chicken Chowmein tasted like over cooked pasta with shicken bits sprinkled on top. Ginger beef tastless.
Food: 1
Service: 4
Ali Johnston
My family loves Yan's! The food is so delicious and fresh and the portions are very large! So grateful that they have awesome vegan options! The crispy ginger tofu is SO yummy!Vegetarian options: Lots of vegan/veg options
Atmosphere: 5
Food: 5
Service: 5
Brian Byrnell
Nice looking place inside. Food came out just above room temperature, meat had a gross limp and slimy texture for the sechuan beef. Server forgot one of our dishes, no water offered and no refill offered for our tea. This place doesn’t even rate a meh. Stay away!
Great family business, always go above and beyond to provide great service. Plus they have the best Chinese food in salmon arm thank you guys for being such a great part of the community.
Atmosphere: 5
Food: 5
Service: 5
Jan Weston
This is the first time I’ve had the buffet and I was disappointed. They was no chicken or beef (only pork). The chow men was just noodles, the spring rolls had nothing inside them, etc,
Atmosphere: 3
Food: 2
Service: 4
Taleen Kazanjian
I loveeeeee me some good Chinese!!! And this hots the spot. The food is so fresh and you can tell its cooked with love. I dislike soggy, over cooked veggies, and their veggies are crispy, fresh, and beautiful in colour. The black bean crispy noodles are bomb, and Winnie whipped up some cream cheese and crab wontons. You guys…I went to heaven and came back they were so good. Had to come back so I can taste it again and again and again!! ?❤️?❤️ But literally HEAVEN! Its a blessing to have a CLEAN place in Salmon Arm to eat. I will come here over and over and over again. If you are a new customer reading reviews and debating whether you should try it, I encourage you to try it! I bet you will come back here and write a review about how great it is. Especially compared to other restaurants in Salmon Arm. Go!! You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Lindsey Holmes
Best Chinese food I've had in the interior. Their bbq pork was amazing and when they messed up the pick up time they gave us a free order of chicken balls. This will be our go to place for Chinese take out from now on.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Beef
Crazy papa Freeman
The chicken and the beef didn't taste or look like it was the real thing .This is our very first time saying this about a restaurant. But the egg foo young was good because we had it with shrimp. We will not go back .
We bought take out the other night. It was supposed to be 3 single meals. We exchanged some of the items that were in the singles for something else. It came to $72 with tip. I though that was for the 3 meals. We got home and took the food out and saw they had missed a whole meal. We had ordered it but it wasn't there! We ended up 1 meal short. We were ticked to say the least. We were all really disappointed in the quality of the food we did get. Prawns that were too over battered and thrown in a box with the almond chicken. 2 very small pieces. We were supposed to get 2 almond chicken but there was only 1. The pork was cut into big pieces instead of bite size. The other prawns were thrown in a bag so were really greasy by the time we got it home. The egg rolls were $7.50 for 2 and they were gross. Really really over battered and greasy. The only thing we did like was the ginger beef. We were supposed to get a chop suey, 3 chicken with rice, only got 2 and they didn't put any condiments in the bag for the chicken or prawns. I called the manager right away who wasn't overly friendly when I explained they'd missed a meal. She said they had only given us 2 because that's what we had ordered and with the switches we made for the meals cost alot extra. We thought it would be a small amount. It was 3 dollars each. Our fault for not checking first. I told the manager we now had someone without a meal and food missing. I asked if she could just credit the meal to us for next time. She reluctantly said yes. We also only got the bank machine receipt and I told her we wanted the bill showing the amounts we'd paid, what we'd ordered. I told her I needed that copy for tax purposes. I asked her to please email it to me. Said she would send a copy that night. She didnt. I called her the next day and asked again for her to send it. She said she had sent it but to the wrong address. So I gave it to her again. I could tell she was trying to mislead me because I was very clear pronouncing it. I dont believe it was sent to the wrong address as it's 2 days now, we gave it to her again and we're still waiting for it. It should have been in the box with the food as most restaurants do. If id known it wasn't in there I would have asked before I left. The food has never been great at Yans. We stopped ordering from them because it was crappy. But apparently it came under new management so we decided to give it another try . The first time it was great. The second time, mediocre, and this time terrible. If the food isnt brought up to par I dont think we'll eat there again.
Great food, certainly not easily affordable, but hey, you get what you pay for. I have never had a bad meal here in over ten years of being a customer.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dinner
If I could give more than 5 stars I for sure would. The owners and staff are super friendly and helpful? I always get their ginger crispy tofu and would definitely recommend it. When we go to Salmon Arm, we always come here! The atmosphere is great and they are at a good location. Very clean and nice decoration.
Atmosphere: 5
Food: 5
Service: 5
Delicious food, big portions, great service. Restaurant is clean, decorated beautifully, nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Dinner
Used to be great. Now not so much. Food is crudely made, portions have got progressively smaller over time and the flavours seem watered down. We used to go regularly but we’ve seen such a deterioration in the over all experience that we will not be going again. Off to Jade we go!
Atmosphere: 3
Food: 3
Service: 4
This was a pleasant surprise. I had the best Spicy Salt Squid I have had in 40 years. Beautifully spiced and a large portion. I wish I had taken a picture. The Ginger Beef and Fried Rice were also excellent. The service was friendly and efficient. The ambiance was greatly enhanced with the presence of the owner's children helping out. Based on my experience I would highly recommend this restaurant.
I had the smorg to go and it was fantastic! Great food and clean place and excellent service! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Take out for three, substituted almond chicken for ginger beef. Both my wife and i thought its the absolutely worst chinese food we have ever tasted.Beef chop suey, soggy vegetables, tastless beef. Chicken Chowmein tasted like over cooked pasta with shicken bits sprinkled on top. Ginger beef tastless.
Food: 1
Service: 4
My family loves Yan's! The food is so delicious and fresh and the portions are very large! So grateful that they have awesome vegan options! The crispy ginger tofu is SO yummy!Vegetarian options: Lots of vegan/veg options
Atmosphere: 5
Food: 5
Service: 5
Nice looking place inside. Food came out just above room temperature, meat had a gross limp and slimy texture for the sechuan beef. Server forgot one of our dishes, no water offered and no refill offered for our tea. This place doesn’t even rate a meh. Stay away!
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Great family business, always go above and beyond to provide great service. Plus they have the best Chinese food in salmon arm thank you guys for being such a great part of the community.
Atmosphere: 5
Food: 5
Service: 5
This is the first time I’ve had the buffet and I was disappointed. They was no chicken or beef (only pork). The chow men was just noodles, the spring rolls had nothing inside them, etc,
Atmosphere: 3
Food: 2
Service: 4
I loveeeeee me some good Chinese!!! And this hots the spot. The food is so fresh and you can tell its cooked with love. I dislike soggy, over cooked veggies, and their veggies are crispy, fresh, and beautiful in colour. The black bean crispy noodles are bomb, and Winnie whipped up some cream cheese and crab wontons. You guys…I went to heaven and came back they were so good. Had to come back so I can taste it again and again and again!! ?❤️?❤️ But literally HEAVEN! Its a blessing to have a CLEAN place in Salmon Arm to eat. I will come here over and over and over again. If you are a new customer reading reviews and debating whether you should try it, I encourage you to try it! I bet you will come back here and write a review about how great it is. Especially compared to other restaurants in Salmon Arm. Go!! You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Best Chinese food I've had in the interior. Their bbq pork was amazing and when they messed up the pick up time they gave us a free order of chicken balls. This will be our go to place for Chinese take out from now on.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Beef
The chicken and the beef didn't taste or look like it was the real thing .This is our very first time saying this about a restaurant. But the egg foo young was good because we had it with shrimp. We will not go back .
Atmosphere: 4
Food: 1
Service: 2