A&W Canada

Announced I was using a coupon upon entry to the drive-thru. Handed staff physical coupon. Receipt shows the coupon was not entered. Paid full price, + extra fee for 'coffee' when I never asked for a larger size. Feeling ripped off.

Atmosphere: 1

Food: 3

Service: 1

I visited yesterday near 8:30pm there was guy working name Akashdeep, he was super friendly, provide me with good customer service , i really appreciate his way of working and prefer to visit again

Atmosphere: 5

Food: 5

Service: 5

They no longer serve root beer floats... What's the point of A&W without root beer floats?

Atmosphere: 1

Food: 1

Service: 2

Jafar has no costomer service

Terrible service tonight from the guy running the drive thru, he said his name was Karen. I placed an order on the mobile app, they didnt have some of the items I ordered (some items on the app are marked as unavailable) so when I was asked what alternatives I wanted I said none ill take a refund on those items. He refused to give me a refund said it wasnt possible because it was the mobile app. So I said fine if you can give me a gift card for the amount he said he couldn't. So I turned into a Karen and asked for the manager he said there was none. He then said I could get a refund if I came back tomorrow what an absolute joke. What have we become.

Service: 1

Onion rings had raw batter that was white in appearance still. They were soggy and fell apart with any touch. Burger patties were also overcooked and dry. I understand that this is fast food and I don't have high expectations for fast food but this was bad. The cashier also didn't use soap after cleaning tables and taking trash out before prepping food again...

Atmosphere: 3

Food: 1

Service: 1

Everything is good food wise. But the Drive thru is a little weird. There will be No one behind you and the ask you to go park in a really odd/awkward spot. Away from the windows. I don't get it?

Atmosphere: 5

Food: 5

Service: 5

Taran is amazing. She is so helpful, patient and friendly.

Atmosphere: 5

Food: 5

Service: 5

Staff is not good, Nobody had worn gloves. One girl drinking something while packaging food, so unprofessional

Atmosphere: 1

Food: 1

Service: 1

Thankyou guys for make good food, My family loves it.

Atmosphere: 4

Food: 4

Service: 4

Stopped for breakfast. Pancakes came without butter. Washroom was not clean. In general, not as expected.

Atmosphere: 4

Food: 4

Service: 5

Stopped for a quick breakfast in the morning. Clean washrooms. Friendly staff and good food+coffee. Special mention to Manjeet at the counter! 👍

Atmosphere: 5

Food: 5

Service: 5

just visited this restaurant with my cousins the girl working there her name was SIMRAN we ordered through drive-through. She served us. She was so humble even she was on training I believe because her coworker told me because they asked us to wait because of our order was big and she was such a humble girl, I hope I see her type of employee in every restaurant. I will always visit to this restaurant whenever I come next.

Atmosphere: 5

Food: 5

Service: 5

Visited this weekend after a long drive back from Vancouver island to Whistler. Was hoping for a quick pit stop snack and rest break before driving the final stretch home.

Attempted to give me order 3 times when asked by the cashier what I would like to order. Each time I started speaking he immediately looked away and didn't not listen to my order. He seemed more interested in a conversation some other customers were having behind me. After the 3rd attempt I gave up and walked out of the store without ordering anything.

Atmosphere: 1

Food: 1

Service: 1

Ordered Mama burger combo. For my order less a minute. Fries is cold. Burger is not hot. I think the food was prepared a while ago.

The cashier girl is nice. Should tell everyone whenever they will charge extra $.

Atmosphere: 5

Food: 2

Service: 4