I eat almost everyday here and food is always really good . Very well appreciated, thanks to gurdeep for her excellent customer service and experience at tim
Ranjith Sana
I would rate 0star, Staffs are rude. Need more training on how to speak with customers ,
pinder randhawa
the staff was very friendly and they were very quick i liked their service very much
Husamp
Very clean store to stop by staff is friendly
Tark Hyper
Friendly well mannered staff. Their service is outstanding
Gurnoor Singh
Great service by Ramanjot! She was friendly, fast, and made my visit enjoyable. Thank you!
Parmil Sinhmar
I had a great experience at Tim Hortons thanks to Ramanjot! She was friendly, polite, and quick with my order. Even during a busy time, she stayed calm and professional, making sure every customer was taken care of. It’s always nice to see someone who genuinely cares about their work and customer satisfaction. Keep up the great work, Ramanjot!
ishaan badyal
Learn how to close a restaurant
Billy Wagner
Christmas Eve. All lights on and no service. There was no closed sign. Automated message still on at the ordering speaker. We got stuck in line 25 mins because no one was moving. I underatand being closed for Xmas Eve, but this created a mess and was completely unnecessary. Not a way to run a business.
Worst customer service ever. The girl at drive thru said “Hello what can I get for you” and we waited for at-least 30 minutes only for another customer to tell us that they are closed.
Atmosphere: 1
Food: 1
Service: 1
Michele Frewin
Sat in the drivethru for over 20 minutes. There was no way out so didn't have a choice. Terrible service never coming back here.
Service: 1
Bradley Dougherty
Never had a problem here up until today, actually have always raved about how fast and accurate this particular location usually is.
HOWEVER! Lately service has been lacking, as has friendliness, which is evident by the negative reviews as of late.
On a more serious note. Today, there was a very long line, and as I was sitting there watching and waiting for my turn at the drive thru window (I was next), I watched as one of the Tim Hortons staff members threw garbage out the window onto the ground. I clearly watched this happen, and it was absolutely intentional, there was no way it was an accident. When I got to the window a few seconds later, I told him I saw that, and I received every excuse possible. I just want to make it extremely clear, that there is absolutely no excuse for this. And that this is absolutely despicable behaviour and does not represent the value and culture of Tim Hortons. If I ever see this happen again, I will be making plenty of phone calls 1. To corporate and reporting the franchise 2. To Bilaw and filing a complaint 3. To Tsawwassen Mills as they will fine the location
Honestly, shocked that I witnessed that this morning. And I expect some sort of conversation to happen within your staff.
This happened Thursday Dec 19 at approx 12:15pm
Rubina Kaur
Poor customer service. An old aunty took my order so rude
Atmosphere: 1
Food: 1
Service: 1
James Quiros
I went last night about 5 minutes to closing time and was told they were already closed?! Then i read the reviews on this location about how incompetent the staff is, needless to say i will NEVER go back there and will advise everyone to read the reviews for this location so they can save themselves the trouble of going to a Tims where the staff clearly doesnt care about the clients.
Clean store to stop by
Friendly staff
I eat almost everyday here and food is always really good . Very well appreciated, thanks to gurdeep for her excellent customer service and experience at tim
I would rate 0star, Staffs are rude. Need more training on how to speak with customers ,
the staff was very friendly and they were very quick i liked their service very much
Very clean store to stop by staff is friendly
Friendly well mannered staff.
Their service is outstanding
Great service by Ramanjot! She was friendly, fast, and made my visit enjoyable. Thank you!
I had a great experience at Tim Hortons thanks to Ramanjot! She was friendly, polite, and quick with my order. Even during a busy time, she stayed calm and professional, making sure every customer was taken care of. It’s always nice to see someone who genuinely cares about their work and customer satisfaction. Keep up the great work, Ramanjot!
Learn how to close a restaurant
Christmas Eve. All lights on and no service. There was no closed sign. Automated message still on at the ordering speaker. We got stuck in line 25 mins because no one was moving. I underatand being closed for Xmas Eve, but this created a mess and was completely unnecessary. Not a way to run a business.
Restaurantji Recommends
Worst customer service ever. The girl at drive thru said “Hello what can I get for you” and we waited for at-least 30 minutes only for another customer to tell us that they are closed.
Atmosphere: 1
Food: 1
Service: 1
Sat in the drivethru for over 20 minutes. There was no way out so didn't have a choice. Terrible service never coming back here.
Service: 1
Never had a problem here up until today, actually have always raved about how fast and accurate this particular location usually is.
HOWEVER!
Lately service has been lacking, as has friendliness, which is evident by the negative reviews as of late.
On a more serious note.
Today, there was a very long line, and as I was sitting there watching and waiting for my turn at the drive thru window (I was next), I watched as one of the Tim Hortons staff members threw garbage out the window onto the ground.
I clearly watched this happen, and it was absolutely intentional, there was no way it was an accident.
When I got to the window a few seconds later, I told him I saw that, and I received every excuse possible.
I just want to make it extremely clear, that there is absolutely no excuse for this. And that this is absolutely despicable behaviour and does not represent the value and culture of Tim Hortons.
If I ever see this happen again, I will be making plenty of phone calls
1. To corporate and reporting the franchise
2. To Bilaw and filing a complaint
3. To Tsawwassen Mills as they will fine the location
Honestly, shocked that I witnessed that this morning. And I expect some sort of conversation to happen within your staff.
This happened Thursday Dec 19 at approx 12:15pm
Poor customer service. An old aunty took my order so rude
Atmosphere: 1
Food: 1
Service: 1
I went last night about 5 minutes to closing time and was told they were already closed?! Then i read the reviews on this location about how incompetent the staff is, needless to say i will NEVER go back there and will advise everyone to read the reviews for this location so they can save themselves the trouble of going to a Tims where the staff clearly doesnt care about the clients.
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