Royal Wok Restaurant
1655 Westgate Rd, West Kelowna
(778) 755-6888
Recent Reviews
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Our family went and had the buffet tonight the food was awesome..The staff is very friendly..Highly recommend this resturant!!
Atmosphere: 5
Food: 5
Service: 5
Excellent buffet food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ginger Beef, Sushi
The portions are very abundant, we did not try the buffet, it was not the time. Geraldine is very friendly, always smiling.
Atmosphere: 5
Food: 5
Service: 5
Server was amazing. She was super kind, attentive and no complaints about her. Really disappointed about the sashimi. They are charging way too much for the quality. I know sashimi and this was sitting out in the fridge so it was dry. You can tell
Atmosphere: 3
Food: 3
Service: 5
Big portions but tasteless. Disapointing.
Everything was really great. Lots of dishes great desserts.
They have bean sprouts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet & Sour Pork, Chicken Fried Rice, Chicken Chow Mein, Chop Suey, Sauce, Ginger Beef, Sweet & Sour Pork with Pineapple, Sesame Chicken, Sesame Chicken on the Buffet Line
Great prices for portion sizes
Great food. Have only had take out the buffet is suppose to be really good as well.
Vegetarian options: I get them to swap the meat in dishes for veggies to make it vegetarian
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Veg Spring Rolls, Chicken Fried Rice, Beef Chop Suey, Chicken Chow Mein, Chop Suey
Clean, newly renovated place!
Great selection, delicious food, friendly staff, and nice atmosphere!!! We will be back!!
Atmosphere: 5
Food: 5
Service: 5
New location. Very happy with the selection in the buffet. Great customer service. Lots of accessible parking.
Atmosphere: 4
Food: 4
Service: 5
Some of the best Chinese Takeout we have ever had in the Okanagan. Food was fresh, of high quality and good sized portions
Vegetarian options: Daughter enjoyed the Tofu Chop Suey
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet & Sour Pork, House Special Chow Mein, Beef Chop Suey, Almond Chicken
Restaurantji Recommends
If you are doing an online order and you have any sort of dietary restrictions, make sure you call about every item that you order to make sure you know what is it it. Items are not described on the website.
An item that seemed vegetarian, ended up having pork, chicken and shellfish
I contacted them to let them know that we absolutely could not eat this as we do not eat pork and they said they were not responsible.
I just find that to be very poor customer service. They have lost a customer over an $18 order that costs them peanuts to make. Simply replacing this order would have cost them almost nothing, and would have contributed to incredible customer service.
Very disappointing service 😔
Service: 1
We came for a late supper, the staff was so welcoming and the food was awesome. Highly recommend! Make sure you check them out!
Atmosphere: 5
Food: 5
Service: 5
We ordered for pick up. After receiving our food we realized we had locked our keys and phones in the car. They allowed me to use their phone to call roadside assistance which was going to take up to 90 min. They sat us down in the restaurant and took our to-go food to the back and plated and delivered it back to our table hot and ready to enjoy. And enjoy we did… food was fresh and delicious. Their assistance during their busiest hours was so appreciated. We ended up really enjoying our dinner and there was a lot to bring home. This yummy experience will bring us back again and again!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Chow Mein, Sushi, Sweet & Sour Pork with Pineapple
The restaurant itself is bright and welcoming. Lot of tables and chair and may can accomodate up to 80 pax (not sure, just an obs). The buffet looks small compare to other buffet setup but everything am looking for a chinese food are there and i really love the maki rolls. They are juicy and fresh. Most of the dishes are delicously worth it! Check for your self😀
Location: Beside Super 8 hotel, Bus stop, beside Massage clinic
Atmosphere: Looks clean and kitchen staff are very much engaging with the food taken outside in the buffet to eliminate too much waste.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veg Spring Rolls, Chicken Fried Rice, Beef Chop Suey, Chop Suey, Wonton Soup, Cheese Wonton, Sushi, Sweet & Sour Pork with Pineapple
Stopped in to get take out. Friendly staff and great food. Will definitely be back.
Atmosphere: 4
Food: 4
Service: 4
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