Great service, friendly staff. Liam in particular was helpful with guiding my drink selection. It was busy but the staff kept up the pace and kept everyone happy.
Atmosphere: 5
Food: 5
Service: 5
Barra Roulston
Super sweet workers who went above and beyond. Gave me great recommendations!
Atmosphere: 5
Food: 5
Service: 5
Ipz Planet
I always look forward to visiting this Starbucks because of Annahid! She is incredibly friendly, attentive, and goes above and beyond to make sure every customer feels welcome. She remembers my order, always greets me with a warm smile, and brings such positive energy to the place. Her service is fast, professional, and truly makes a difference in my day. Thank you, Annahid, for making every visit such a great experience!
Atmosphere: 5
Food: 5
Service: 5
kianoosh azar
Anaheed is absolutely amazing! She’s always friendly, professional, and makes every visit to Starbucks such a pleasant experience. She remembers customers, serves with a genuine smile, and her positive energy is contagious. Thank you, Anaheed, for making my coffee runs so much better!
Atmosphere: 5
Food: 5
Service: 5
Emily Cheng
I always come to this location and all the baristas are usually very nice and friendly. However, recently I’ve noticed an issue when I visit in the afternoons to pick up my matcha. This past Sunday afternoon around 5 PM, I had to wait about 15 minutes for my order because the woman who seemed to be the supervisor was on her phone the whole time and completely ignored me. I don’t believe this is appropriate customer service, and it can definitely cause you to lose loyal customers. I also had to repeat my order six times before she understood what I was saying. I’m sharing this feedback because I truly enjoy coming to this store, and I hope to see the service reflect the usual standard you’ve maintained.
Atmosphere: 1
Food: 1
Service: 1
Pavlo Baliukh
Sometimes visiting this place, I like it Fast enough for Starbucks This location with really good staff Respect to baristas
Atmosphere: 4
Food: 5
Service: 4
D G
It's closed
Atmosphere: 1
Food: 1
Service: 1
Richard Strongman
Always enjoyable- from friendly staff to great coffee!
Atmosphere: 5
Food: 5
Service: 5
naz fahim
I literally get my morning coffee or during the day drinks here, if this is not every day, it is every other day. I have to mention the service is fast, their menu is complete and fresh. They may run out of certain items fast for the high traffic they have specially during rush hours.
It is a great spot as it is close to everything, park, different banks, grocery etc. The staff are nice but... It is super convenient.
The reason I didn't give them 5 start review is because customer interaction is very important and unfortunately it is not happening in this store. Drinking coffee at the coffee shop is not just drinking coffee it is a culture and I guess Starbucks is losing that culture. I really don't blame the staff as this is more like a management and company training issue.
There are no happy faces most of the time or friendly environment or most of the time no smile! Staffs are working like a machine as they have a heavy loads to take care of, specially in the morning. You say thank you to them most of the time they don't even respond to you or acknowledge your appreciation. If something goes wrong or mistakes happen in your order I personally avoid asking them to fix it as I might not face a good attitude. I personally order on the app and pick up.
Would I go there again? Yes for sure, as it is the only option for Starbucks in west van other than park royal one which is not convenient for me at least. Overall I recommend them, maybe don't expect to face a welcoming attitude specially if you are new to town or even first time at Starbucks. I hope the management read this note.
Irma Lara
The staff is friendly and good but the systems sucks. I consume Starbucks out of convenience. It shouldn't be an issue to reimburse a drink when it's not good. These are pricey enough. Is not the staff fault. The manager should know better.
WiFi still not working since two months ago. Please fix it .
Owen Kishiqweb
They don’t even put ice in the “iced coffees” what a joke
ur mom
i ordered a drink here and added customizations that i paid for. this is my regular order and they did not even look at the descriptions. they also made my drink as another so i didn't even get to enjoy it. so disappointed in the level of service; will not be coming back.
Atmosphere: 3
Food: 1
Service: 1
Roy Naidu
Horribly useless staff. Not only are they not capable of breaking a 50.00 bill at three in the afternoon they also get the order completely wrong even after asking twice if they heard the order was correct. Will not be going back. I'll spend my money on a different local coffee shop where I'm sure they will be happy to take Canadian dollars.
Atmosphere: 1
Food: 1
Service: 1
Malena Rose
The beautiful and quiet place ☕️🌻🦚
Vegetarian options: Eggs, guacamole, cheesecake, chocolate, molasses and ginger cookie
Great service, friendly staff. Liam in particular was helpful with guiding my drink selection. It was busy but the staff kept up the pace and kept everyone happy.
Atmosphere: 5
Food: 5
Service: 5
Super sweet workers who went above and beyond. Gave me great recommendations!
Atmosphere: 5
Food: 5
Service: 5
I always look forward to visiting this Starbucks because of Annahid! She is incredibly friendly, attentive, and goes above and beyond to make sure every customer feels welcome. She remembers my order, always greets me with a warm smile, and brings such positive energy to the place. Her service is fast, professional, and truly makes a difference in my day. Thank you, Annahid, for making every visit such a great experience!
Atmosphere: 5
Food: 5
Service: 5
Anaheed is absolutely amazing! She’s always friendly, professional, and makes every visit to Starbucks such a pleasant experience. She remembers customers, serves with a genuine smile, and her positive energy is contagious. Thank you, Anaheed, for making my coffee runs so much better!
Atmosphere: 5
Food: 5
Service: 5
I always come to this location and all the baristas are usually very nice and friendly.
However, recently I’ve noticed an issue when I visit in the afternoons to pick up my matcha.
This past Sunday afternoon around 5 PM, I had to wait about 15 minutes for my order because the woman who seemed to be the supervisor was on her phone the whole time and completely ignored me.
I don’t believe this is appropriate customer service, and it can definitely cause you to lose loyal customers.
I also had to repeat my order six times before she understood what I was saying.
I’m sharing this feedback because I truly enjoy coming to this store, and I hope to see the service reflect the usual standard you’ve maintained.
Atmosphere: 1
Food: 1
Service: 1
Sometimes visiting this place, I like it
Fast enough for Starbucks
This location with really good staff
Respect to baristas
Atmosphere: 4
Food: 5
Service: 4
It's closed
Atmosphere: 1
Food: 1
Service: 1
Always enjoyable- from friendly staff to great coffee!
Atmosphere: 5
Food: 5
Service: 5
I literally get my morning coffee or during the day drinks here, if this is not every day, it is every other day. I have to mention the service is fast, their menu is complete and fresh. They may run out of certain items fast for the high traffic they have specially during rush hours.
It is a great spot as it is close to everything, park, different banks, grocery etc. The staff are nice but... It is super convenient.
The reason I didn't give them 5 start review is because customer interaction is very important and unfortunately it is not happening in this store. Drinking coffee at the coffee shop is not just drinking coffee it is a culture and I guess Starbucks is losing that culture. I really don't blame the staff as this is more like a management and company training issue.
There are no happy faces most of the time or friendly environment or most of the time no smile! Staffs are working like a machine as they have a heavy loads to take care of, specially in the morning. You say thank you to them most of the time they don't even respond to you or acknowledge your appreciation. If something goes wrong or mistakes happen in your order I personally avoid asking them to fix it as I might not face a good attitude. I personally order on the app and pick up.
Would I go there again? Yes for sure, as it is the only option for Starbucks in west van other than park royal one which is not convenient for me at least. Overall I recommend them, maybe don't expect to face a welcoming attitude specially if you are new to town or even first time at Starbucks. I hope the management read this note.
The staff is friendly and good but the systems sucks.
I consume Starbucks out of convenience.
It shouldn't be an issue to reimburse a drink when it's not good. These are pricey enough.
Is not the staff fault. The manager should know better.
Restaurantji Recommends
WiFi still not working since two months ago.
Please fix it .
They don’t even put ice in the “iced coffees” what a joke
i ordered a drink here and added customizations that i paid for. this is my regular order and they did not even look at the descriptions. they also made my drink as another so i didn't even get to enjoy it. so disappointed in the level of service; will not be coming back.
Atmosphere: 3
Food: 1
Service: 1
Horribly useless staff. Not only are they not capable of breaking a 50.00 bill at three in the afternoon they also get the order completely wrong even after asking twice if they heard the order was correct. Will not be going back. I'll spend my money on a different local coffee shop where I'm sure they will be happy to take Canadian dollars.
Atmosphere: 1
Food: 1
Service: 1
The beautiful and quiet place ☕️🌻🦚
Vegetarian options: Eggs, guacamole, cheesecake, chocolate, molasses and ginger cookie
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Madeleines
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