Subway
5375 Headland Dr Unit # 5371, West Vancouver
(236) 323-2178
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
My experience was HORRID. Had a NEW Credit Card Number. Used it here and within 1 HOUR I got 2 FRAUDULENT CHARGES of over $1,000 at Lulu Lemon and Browns Shoes. I called them and let them know I knew it was their restaurant as I had only used it there and it was a new credit card number. They didn't really care and said they will talk to management. Didn't ask for my information to get back to me. Didn't ask for my name. Nothing. This makes me feel as if this particular Subway is in on it. BE FOREWARNED WHILE USING YOUR CREDIT CARD HERE. And to the owners, you messed with the wrong ones.
Atmosphere: 1
Food: 2
Service: 1
Exemplary customer service by Gagan! Made our wraps and subs (for whole family) with patience and love. Thank you, Gagan! @Subway-Caulfield. #trulyaboveandbeyond š
Atmosphere: 5
Food: 5
Service: 5
Akash was very helpful and kind I strongly recommend
Atmosphere: 5
Food: 5
Service: 5
I would like to applaud Gurneet for her customer service skills ?
Akash was super nice and polite, service was fast. Keep it up ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
The quality of the subway was subpar and resulted in an unpleasant dining experience. The food was not properly cooked and appeared to be spoiled. Unfortunately, all four members of my party experienced food poisoning as a result of consuming the meal. Additionally, the server's behavior was impolite and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Today i bought a sandwich to go and there was a girl in training with another one teaching her (staff). The new girl accidentally dumped a HUGE amount of salt and pepper on my sandwich and the staff girl āfixed itā by replacing out some of the tomato and cucumber, they apologize and I said I understand but Iām concern about the sandwich, the staff girl said oh no donāt worry itās gonna be fine and just hand it to me like that. I bought the sandwich in the morning for my later lunch so I just tried it and itās absolutely disgusting. Of course and as I said so much salt and pepper (I usually like salty food but this was way too much). Iām very pissed about it.
Food: 1
Service: 1
Vishav is super polite. Keep up .
Atmosphere: 5
Food: 5
Service: 5
Hardly gave any meat or toppings compared to other subways. The lady was rude also telling me that the chicken teriyaki had to be toasted when the meat is usually just warmed up on the oven at other subways. The floors are dirty too.
Atmosphere: 1
Food: 1
Service: 1
Hardly gave any meat or toppings compared to other subways. The lady was rude also telling me that the chicken teriyaki had to be toasted when the meat is usually just warmed up on the oven at other subways. The floors are dirty too.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came at 10:30 am today and received the worst service ever
Jan 23/ 12pm- The lady building my sub was abnormally stingy with the toppings, I didnāt want extra just the right amount that every other subway offers. 3 slices of tomato on a 12 inch, really! It was abnormal. I walked out.
Atmosphere: 3
Food: 2
Service: 1
Way lower standards than any other Subway location... Disappointing and avoid coming here if you're looking for fresh food.
Atmosphere: 1
Food: 1
Service: 1
The food smelt bad. Like the meat was off and the veggies days old. When I asked for a refund they refused. Only offered to remake it with the same food ?. Donāt waste your money!!
Food damaged by improper packaging and beverages placed on top of sandwich. Absolutely illogical and ridiculous to warm up and tuna sandwich and place 1kg of liquid on top..There was almost no tuna in this sandwich and I paid for extra avocado. It was mostly mayo and mustard and disgusting. I will never order from your garbage location ever againThe day before I ordered a meatball sub, and it was also a sloppy mess without enough material being put into the sandwich. I figured that it couldnāt possibly happen two times in a row. I was working on some house in the area for the last week. Very disappointing quality with the amount that you charge. I wouldāve expected some thing that was edible.If this is how much you care about your clients satisfaction. I can only imagine what goes on behind the scenes when it comes to hygiene. This place is most likely a dump in a lot more ways than five. Iāll just get my stuff made at Safeway from now on. itās consistent, fresh and infinitely betterTo the owner or whomever, is replying to peoples shoddy experiences. Please do not reply to me or start some type of patronizing game. I will expose you worse than anything that you are ready for.
Atmosphere: 1
Food: 1
Service: 1
Loading...