I visit the Subway on 15th Street in West Vancouver almost every day. As an athlete, hygiene and the freshness of the food I eat are extremely important to me — and this location always meets my standards.
Subway is consistently clean, and the staff are friendly, respectful, and professional. In particular, Sophia stands out as a very kind and highly professional team member who takes cleanliness and customer service seriously. The other staff are also attentive and courteous.
Unfortunately, it seems that some individuals may have personal issues with the staff and have left reviews that do not reflect the reality of this place. I highly recommend visiting in person — you’ll see for yourself the high standards of hygiene and the excellent quality of fresh food they offer.
Pavlo Baliukh
Always when I near to this subway It’s smell horrible because of the hood From side window you can see a lot of unhygienic things
Girbesan
Do not go here if you like your food served in hygienic manner. Employees DO NOT change gloves. They touch everything even the register. I watched 5 customers in front of me served with same gloves touching oven, handles, register, etc. I bet they go like this all day. 0 tip deserved and never coming again. I can manage better, this manager should quit and never work in gastronomy ever and neither any if these people working there. Disgusting handling of food. If there is negative rating option here I would be using it
cameron vetter
Awful service, the only employee there was sitting in the back on her phone while we waited up front. We ordered a breakfast sub and the eggs were still cold because she took the subs out of the toaster with 25 seconds left on the timer. Wasn’t even warm. Apparently they don’t sell coffee either even though it is clearly on the menu. Waited another 10 minutes trying to get the key to the washroom while the only employee was on her phone in the back again. Wish I could give 0 stars. Go to any other subway in the area there are a bunch!
Raymond Mendelovits
I had a meatball Marina and was pleasantly surprised at it's good quality
Sasha Doolan
Ya'll gotta enforce beard and hair nets. Found what looked like a pube in my sandwich, but it was my last 2 bites. Shame.
Bhupinder Singh
Nice Clean and AMAZING Customer service by the guy…
Ben Buckley
Jaideep was super helpful. Will be back!
ALEX KING
Quality food and service, great everyday price🤤
Atmosphere: 5
Food: 5
Service: 5
The Lighthouse
I have only Doordashed from this place. I am pretty certain there has been a management change. Due to very few breakfast options close by. I put up with the very dry hard bread and stale cookies. However, the last two times I got my meals. Fresh bread, food done well and packed well. The cookies are fresh. What a difference Management makes on the exact same store. Wanted to take a min to show my acknowledgement. Good job!
One of the staff members had a very basic grasp on the english language and was very rude when i tried to correct her on the meat she was putting in my food.
Deep Kaur
really poor staff.. middle aged lady very very rude.. 25 August 2024 approximately 05:30pm i visited subway then i mistakenly used a water cup for Coke, the employee should kindly inform me of the mistake rather than taking the cup away front of me.. i felt very uncomfortable at this moment... its my humble request to subway management that give her training about good customer service..
Atmosphere: 1
Food: 1
Service: 1
soheil hosseini
Inside of shop was like hell , this shop is faced to sun in summers but no air conditioner no wash room . Honestly staff were friendly and they tried to do their best
Atmosphere: 1
Food: 3
Service: 4
Khushdeep Rani
Perfect service. Staff is very friendly and provide fresh ingredients.
Vegetarian options: Try Tandoori Moza. Its delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southwest Steak & Avocado
Isabella Ji
Super rude servers who barely gave any portions and almost no sauce. Attitude is just plain rude. Disappointed at how they train their workers.
I visit the Subway on 15th Street in West Vancouver almost every day. As an athlete, hygiene and the freshness of the food I eat are extremely important to me — and this location always meets my standards.
Subway is consistently clean, and the staff are friendly, respectful, and professional. In particular, Sophia stands out as a very kind and highly professional team member who takes cleanliness and customer service seriously. The other staff are also attentive and courteous.
Unfortunately, it seems that some individuals may have personal issues with the staff and have left reviews that do not reflect the reality of this place. I highly recommend visiting in person — you’ll see for yourself the high standards of hygiene and the excellent quality of fresh food they offer.
Always when I near to this subway
It’s smell horrible because of the hood
From side window you can see a lot of unhygienic things
Do not go here if you like your food served in hygienic manner. Employees DO NOT change gloves. They touch everything even the register. I watched 5 customers in front of me served with same gloves touching oven, handles, register, etc. I bet they go like this all day. 0 tip deserved and never coming again. I can manage better, this manager should quit and never work in gastronomy ever and neither any if these people working there. Disgusting handling of food. If there is negative rating option here I would be using it
Awful service, the only employee there was sitting in the back on her phone while we waited up front. We ordered a breakfast sub and the eggs were still cold because she took the subs out of the toaster with 25 seconds left on the timer. Wasn’t even warm. Apparently they don’t sell coffee either even though it is clearly on the menu. Waited another 10 minutes trying to get the key to the washroom while the only employee was on her phone in the back again. Wish I could give 0 stars. Go to any other subway in the area there are a bunch!
I had a meatball Marina and was pleasantly surprised at it's good quality
Ya'll gotta enforce beard and hair nets. Found what looked like a pube in my sandwich, but it was my last 2 bites. Shame.
Nice Clean and AMAZING Customer service by the guy…
Jaideep was super helpful. Will be back!
Quality food and service, great everyday price🤤
Atmosphere: 5
Food: 5
Service: 5
I have only Doordashed from this place. I am pretty certain there has been a management change. Due to very few breakfast options close by. I put up with the very dry hard bread and stale cookies. However, the last two times I got my meals. Fresh bread, food done well and packed well. The cookies are fresh. What a difference Management makes on the exact same store. Wanted to take a min to show my acknowledgement. Good job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the staff members had a very basic grasp on the english language and was very rude when i tried to correct her on the meat she was putting in my food.
really poor staff.. middle aged lady very very rude.. 25 August 2024 approximately 05:30pm i visited subway then i mistakenly used a water cup for Coke, the employee should kindly inform me of the mistake rather than taking the cup away front of me.. i felt very uncomfortable at this moment... its my humble request to subway management that give her training about good customer service..
Atmosphere: 1
Food: 1
Service: 1
Inside of shop was like hell , this shop is faced to sun in summers but no air conditioner no wash room .
Honestly staff were friendly and they tried to do their best
Atmosphere: 1
Food: 3
Service: 4
Perfect service. Staff is very friendly and provide fresh ingredients.
Vegetarian options: Try Tandoori Moza. Its delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southwest Steak & Avocado
Super rude servers who barely gave any portions and almost no sauce. Attitude is just plain rude. Disappointed at how they train their workers.
Atmosphere: 1
Food: 1
Service: 1
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