It is hard to find fault with classic French desserts when they are well-executed. The not-too-sweet Chocolate Trio at the Aquilini-owned Thierry's was very nice, but the Millefeuille probably sat too long. The pastry should be airy, crispy, and flaky. A better description of the pastry served us was soggy.Service is cafeteria style. Customers line up to make choices, pay for them, then carry the food and drink to a table. When paying by plastic, you're offered a screen that suggests a few different tip amounts, none of them modest. I prefer the European custom described by Rick Steves: "Servers are paid a living wage, and tips are considered a small bonus — to reward great service or for simplicity in rounding the total bill to a convenient number. In many countries, 5 percent is adequate and 10 percent is considered a nice tip." Tipping for what amounts to self-serve food seems inappropriate.One other complaint is that a few moments after we received our coffee and desserts, we were told the restaurant was closing in one minute and we should get ready to leave. There was no offer of takeout containers for the uneaten food or the unfinished beverages. We should have been warned about the impending closure when we placed our order.For about $20, we took a lemon pound cake home for grandkids. The first reaction was, "Not as good as Grandma's." I tasted it and barely noticed the taste of lemon.
Atmosphere: 3
Food: 3
Service: 3
Bebot Sy
I really like this place, it’s very spacious and the view is very relaxing. The food is expensive but worth it. I will never forget the girl who clean my table I think her name is Cerry she said she is from Philippines she smile a lot and and I she sings so good. Definitely I will always come at Thierry for my coffee and cakes.
Atmosphere: 5
Food: 5
Service: 5
Hassan Mk
My family and I visited here on a rainy weekend, seeking warmth and indulgence. We opted for a sweet affair, ordering three macarons, a chocolate trio, and a tiramisu. The macarons stole the show with their impeccable taste and texture, leaving us craving for more. However, the chocolate trio seemed a tad past its prime, lacking the freshness we anticipated. The tiramisu, unfortunately, missed the mark, resembling more of a plain cream than the flavorful delight we had hoped for.Despite the culinary rollercoaster, the ambiance enveloped us in a cozy embrace, offering respite from the dreary weather outside. Moreover, the customer service surpassed our expectations, with attentive staff ensuring our comfort throughout the meal.Parking: Enough free street parking spots are available.Wheelchair accessibility: It’s right by the street, and you have access very easily.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Macaroons
H. Louise Lusk-Jopson
We visited a few days and we loved the ambience, service and especially the counter staff who served. Lovely woman name Maneliek.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Various Pastries, Macaroons, Tiramisu
Federico Lopez
My first time at this location. I loved Miss Malique's suggestions for new cakes! She gave me excellent attention when helping me order my food. Thank you, I will be back very soon
Atmosphere: 5
Food: 5
Service: 5
sijee b
The food is good; as you’d expect given the prices you pay. It’s pricey. Be prepared.The only reason why I am giving them two stars for service was because of the rude attitude of one of the barista’s, when I asked for a small cup of whipped cream for my dog.For those who don’t know Starbucks outlets are very dog friendly and they prepare a Puppuccino for free. This a small cup of whipped cream for dogs and our dog loves a puppuccino.Thierry seems to show a bit of corporate greed by charging for a little bit of whipped cream. Thierry really should reconsider this as it cheapens them.When the barista said there was charge I pointed out that Starbucks didn’t charge and her response was rude. It was offensive.Anyway, this experience made the service was disappointing.
Atmosphere: 3
Food: 4
Service: 2
Percy Irani
This place is fancy and expensive
Atmosphere: 4
Food: 4
Service: 4
Reyhaneh Jafarirad
Love their mint tea and their latte
Reza Shirkavand
Save your hard earned money, buy from somewhere else !Over rated!Over priced!Mediocre quality!I got a Bday Cake and there was no cake in it! It had only two thin layers of mousse with lots and lots of cream! 50 dollars for cream only!Shouldn't have been labeled and sold as a cake !I called them back explaining my utter dissatisfaction and they offered a %25 discount on my next purchase!They didn't care that it was my bday and that their cake caused such huge dissatisfaction and disappointment!
Food: 1
Fernando Faria Andrade Martins
Great place to get a dessert or something sweet and enjoy the view of the Ambleside beach. I ordered the Earl Grey Blackberry Chocolate Cake with a cup of london fog, and they were a great match. Washrooms were very clean and accessible as well.
I was disappointed during my recent visit.I asked for a menu and was rudely told to take a picture instead. When I wanted to order pastries around 5 PM on a Sunday, I was dismissively and again rudely told they were nearly out because it was Sunday, even though they close at 9 PM.This experience has made me reconsider returning.
Atmosphere: 3
Food: 2
Service: 1
Nikoo Hanachi
Nice location but staff only care about getting the orders in and don’t even smile.
Atmosphere: 5
Food: 4
Service: 3
Andy McLachlan
Just wanted to give you guys a shout out for the tasty ham croissant and the chocolate eclair. I think the waitress name was manalique and she was super friendly & helpfull.
Atmosphere: 5
Food: 5
Service: 5
Julian Forsyth
I went to study for a bit and got a sandwich that just hit the spot. Cherry, out of the kindness of her heart, blessed me with the most scrumptious Macaroon in the world, bless her kind heart. 10/10 service from her! I love this place.
It is hard to find fault with classic French desserts when they are well-executed. The not-too-sweet Chocolate Trio at the Aquilini-owned Thierry's was very nice, but the Millefeuille probably sat too long. The pastry should be airy, crispy, and flaky. A better description of the pastry served us was soggy.Service is cafeteria style. Customers line up to make choices, pay for them, then carry the food and drink to a table. When paying by plastic, you're offered a screen that suggests a few different tip amounts, none of them modest. I prefer the European custom described by Rick Steves: "Servers are paid a living wage, and tips are considered a small bonus — to reward great service or for simplicity in rounding the total bill to a convenient number. In many countries, 5 percent is adequate and 10 percent is considered a nice tip." Tipping for what amounts to self-serve food seems inappropriate.One other complaint is that a few moments after we received our coffee and desserts, we were told the restaurant was closing in one minute and we should get ready to leave. There was no offer of takeout containers for the uneaten food or the unfinished beverages. We should have been warned about the impending closure when we placed our order.For about $20, we took a lemon pound cake home for grandkids. The first reaction was, "Not as good as Grandma's." I tasted it and barely noticed the taste of lemon.
Atmosphere: 3
Food: 3
Service: 3
I really like this place, it’s very spacious and the view is very relaxing. The food is expensive but worth it. I will never forget the girl who clean my table I think her name is Cerry she said she is from Philippines she smile a lot and and I she sings so good. Definitely I will always come at Thierry for my coffee and cakes.
Atmosphere: 5
Food: 5
Service: 5
My family and I visited here on a rainy weekend, seeking warmth and indulgence. We opted for a sweet affair, ordering three macarons, a chocolate trio, and a tiramisu. The macarons stole the show with their impeccable taste and texture, leaving us craving for more. However, the chocolate trio seemed a tad past its prime, lacking the freshness we anticipated. The tiramisu, unfortunately, missed the mark, resembling more of a plain cream than the flavorful delight we had hoped for.Despite the culinary rollercoaster, the ambiance enveloped us in a cozy embrace, offering respite from the dreary weather outside. Moreover, the customer service surpassed our expectations, with attentive staff ensuring our comfort throughout the meal.Parking: Enough free street parking spots are available.Wheelchair accessibility: It’s right by the street, and you have access very easily.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Macaroons
We visited a few days and we loved the ambience, service and especially the counter staff who served. Lovely woman name Maneliek.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Various Pastries, Macaroons, Tiramisu
My first time at this location. I loved Miss Malique's suggestions for new cakes! She gave me excellent attention when helping me order my food. Thank you, I will be back very soon
Atmosphere: 5
Food: 5
Service: 5
The food is good; as you’d expect given the prices you pay. It’s pricey. Be prepared.The only reason why I am giving them two stars for service was because of the rude attitude of one of the barista’s, when I asked for a small cup of whipped cream for my dog.For those who don’t know Starbucks outlets are very dog friendly and they prepare a Puppuccino for free. This a small cup of whipped cream for dogs and our dog loves a puppuccino.Thierry seems to show a bit of corporate greed by charging for a little bit of whipped cream. Thierry really should reconsider this as it cheapens them.When the barista said there was charge I pointed out that Starbucks didn’t charge and her response was rude. It was offensive.Anyway, this experience made the service was disappointing.
Atmosphere: 3
Food: 4
Service: 2
This place is fancy and expensive
Atmosphere: 4
Food: 4
Service: 4
Love their mint tea and their latte
Save your hard earned money, buy from somewhere else !Over rated!Over priced!Mediocre quality!I got a Bday Cake and there was no cake in it! It had only two thin layers of mousse with lots and lots of cream! 50 dollars for cream only!Shouldn't have been labeled and sold as a cake !I called them back explaining my utter dissatisfaction and they offered a %25 discount on my next purchase!They didn't care that it was my bday and that their cake caused such huge dissatisfaction and disappointment!
Food: 1
Great place to get a dessert or something sweet and enjoy the view of the Ambleside beach. I ordered the Earl Grey Blackberry Chocolate Cake with a cup of london fog, and they were a great match. Washrooms were very clean and accessible as well.
Restaurantji Recommends
The best place for desserts in West Vancouver!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Various Pastries
I was disappointed during my recent visit.I asked for a menu and was rudely told to take a picture instead. When I wanted to order pastries around 5 PM on a Sunday, I was dismissively and again rudely told they were nearly out because it was Sunday, even though they close at 9 PM.This experience has made me reconsider returning.
Atmosphere: 3
Food: 2
Service: 1
Nice location but staff only care about getting the orders in and don’t even smile.
Atmosphere: 5
Food: 4
Service: 3
Just wanted to give you guys a shout out for the tasty ham croissant and the chocolate eclair. I think the waitress name was manalique and she was super friendly & helpfull.
Atmosphere: 5
Food: 5
Service: 5
I went to study for a bit and got a sandwich that just hit the spot. Cherry, out of the kindness of her heart, blessed me with the most scrumptious Macaroon in the world, bless her kind heart. 10/10 service from her! I love this place.
Atmosphere: 5
Food: 5
Service: 5